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Based on 8 reviews, listing data and website checks Β· updated yesterday

What is Website pipeline?

CIMcloud is a B2B-first, ERP-centric eCommerce platform designed for product-centric manufacturing and distribution companies. It houses all customer interactions in a single platform powered by data from your existing ERP system, removing the need to manage disparate systems. The company claims to be the pioneer of Customer Interaction Management (CIM) software with over two decades of experience.

What are the pricing plans and costs?

The company offers multiple pricing tiers including the Exclusive Starter Edition, Small Business Edition, Standard Edition, and Enterprise Edition. Plans range from 250 online transactions per month up to 5,000 transactions per month with varying numbers of worker users and customer sites. Prices start at $450 per month for the Sage exclusive Starter Edition and higher for other tiers.

What specific features does the platform include?

The platform includes features like B2B customer self-service portals, CRM functionality for employees, and integration with existing ERP systems. It also provides tools for managing online products, content, and advanced enterprise search. Additional features include quote creation, product inventory tools, and multiple currency support.

Where is the company located and how can it be contacted?

The company is headquartered in Greenville, South Carolina, with a specific address at 2131 Woodruff Road, Suite 2100, Box 122, Greenville, SC 29607. They also list a phone number of 8642724000 for contact purposes. The business operates out of this location to serve its clients.

How long has the company existed?

The company was founded in 1999 and has been operating for over two decades. It describes itself as a boot-strapped, debt-free business that has evolved its focus over the years. This long history is cited as a source of their deep industry knowledge and experience.

Who is the ideal customer for this platform?

The company targets product-centric B2B companies in the wholesale distribution and manufacturing industries. It is specifically designed to help these businesses secure and grow sales without necessarily growing their headcount. The platform aims to allow customers to engage in self-service while keeping employees informed.

How can a new customer get started or book a demo?

To get started, potential customers can request an online demo or schedule a personal demo. The company offers a CIM Checkup to identify CIM strengths and weaknesses. Existing customers can submit support requests via the Extranet for technical or urgent issues.

What external recognitions or partnerships does the company have?

The company claims to have earned spots on both the Deloitte Fast 500 and the Inc. 5000 lists. It also mentions having a team of implementation partners available to assist with the setup and integration process. These accolades and partnerships are highlighted as indicators of their market standing.

What technology integrations and tools are available?

The platform supports bi-directional integration with ERP and accounting systems like Sage 100. It also includes a proprietary Sync Tool designed to sync with your ERP. The technology is built to be open, fast, and scalable with the business.

What are the uptime and accessibility guarantees?

The company states it provides 24/7/365 online access and a mobile-responsive experience. It also offers a customer portal for self-service and advanced online product catalogs. These features are designed to ensure continuous availability and accessibility for users.

What makes the platform different from competitors?

The company emphasizes its unique approach of progressive adoption through a cloud-based, ERP-synced solution delivered through a single application. It claims to be the industry's only all-in-one solution with native features for B2B companies. This distinction is attributed as a key differentiator from competitors.

What is the current rating and review history?

The company has a 4.4 out of 5 rating from 8 reviews on Trustburn. The reviews are recent, with the most recent dated November 11, 2023. The rating split shows a majority of 5-star and 4-star reviews, with only one 3-star review.

What do reviewers consistently praise about the service?

Reviewers praise the team for creating visually appealing, user-friendly websites with great e-commerce features. They also highlight the prompt and helpful customer support team. The design is described as sleek and modern, making it easy for customers to navigate.

What is the process for booking a demo?

The company offers a free, no-obligation overview of CIMcloud after requesting a demo. They follow up within one business day to schedule this. The process is designed to be straightforward and accessible for potential clients.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Altaf Husain
Reviews 1

I recently used the services of a website development company and I must say that I am extremely satisfied. The team at cimcloud.com did an amazing job creating a website for my business. They were able to capture the essence of my brand and bring it to life in a visually pleasing and functional way. The website is easy to navigate and user-friendly. The e-commerce features are great and have helped increase my sales. The customer support team is always prompt and helpful in addressing any queries or concerns. I highly recommend their services.

Andrea Carretta
Reviews 1

I recently worked with a website development company for my business and I'm extremely satisfied with the results. The team at cimcloud.com did a great job creating a visually appealing and user-friendly website. The e-commerce features are impressive and have greatly improved my online sales. The customer support team is always available to assist and resolve any issues. I highly recommend their services for anyone looking for a professional website that performs well.

Samantha Hughes
Reviews 1

Website Pipeline is a company that truly understands the needs of businesses in today's competitive market. Their website development services are exceptional. They worked closely with me to create a website that perfectly represents my brand. The design is modern and appealing, and the e-commerce features are seamless. The team is highly professional and responsive, ensuring a smooth and hassle-free experience. I highly recommend Website Pipeline to any business looking to establish a strong online presence.

Melissa Isles
Reviews 1

The services provided by Website Pipeline are truly exceptional. From start to finish, the team demonstrated their expertise and professionalism. They exceeded my expectations in every aspect. The website design is sleek and user-friendly, making it easy for my customers to navigate. The e-commerce features are top-notch, allowing for seamless transactions. The customer support team is always available to address any concerns or issues. I highly recommend Website Pipeline to any business looking to establish a strong online presence and boost their sales.

Jill Schwartz
Reviews 1

πŸ‘ Website Pipeline is an excellent company that provides exceptional website development services. They designed a stunning website for my business, and the results have been fantastic. The website is visually appealing, easy to navigate, and the e-commerce features are top-notch. The team is highly professional and responsive, ensuring a smooth experience from start to finish. I am extremely satisfied with their services and would highly recommend them.

Nicole Vergin
Reviews 1

I had a great experience working with Website Pipeline for my website development needs. The team was professional, efficient, and delivered high-quality results. They understood my requirements perfectly and created a website that exceeded my expectations. The design is clean and user-friendly, and the e-commerce features are seamless. The customer support team is always available and responsive. I highly recommend Website Pipeline to anyone looking for a reliable website development partner.

Anjana Menon
Reviews 1

πŸ‘ I am extremely happy with the services provided by cimcloud.com. They created a stunning website for my business. The design is sleek and modern, and the functionality is top-notch. The e-commerce features have greatly improved my online sales. The customer support team is friendly and responsive, always ready to assist. I highly recommend their services to anyone looking for a reliable website development company.

Manish Srivastava
Reviews 1

πŸ‘ The services offered by cimcloud.com are excellent. They designed a fantastic website for my business. The team understood my requirements and delivered exactly what I envisioned. The website is aesthetically pleasing and easy to navigate. The e-commerce features are top-notch and have helped boost my sales. The customer support team is friendly and always ready to assist. Overall, I am extremely satisfied with their services and would highly recommend them to anyone looking to enhance their online presence.

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About Website pipeline

Address
555 N Pleasantburg Dr
Categories
Retail