I recently availed the services of an IT company for my computer repairs. I must say, I'm impressed with the level of expertise and professionalism. They smoothly fixed the issues, and now my computer works perfectly.
Questions about Complete Computer Systems
What is Complete Computer Systems?
Complete Computer Systems is a customer-focused IT, telephony, and network support company based in England, registered with Company No. 4857605. They provide network cabling, hardware and software sourcing, and cloud services integration. The business aims to meet all client requirements through bespoke maintenance packages and ad-hoc support tailored to technical, cover, and budget needs.
What are the pricing options for maintenance?
The company offers bespoke maintenance packages with cover starting from 195 per user and 375 per server per annum. These packages are designed to fit exact technical, cover, and budget requirements for each company. Ad-hoc support is also available alongside these tailored maintenance options.
What connectivity and cabling solutions do they offer?
Complete Computer Systems provides internet connectivity through ADSL, VDSL (Fibre-to-the-Cabinet), FTTP (Fibre-to-the-Premises), EFM, MPLS, and both Ethernet and Wireless-based Leased Lines. They also offer structured network cabling using Cat5e/6 copper, OS1 (Single-Mode), and OM3 (Multi-Mode) fibre cabling. The team sources hardware and software for end-user devices up to key server infrastructure and network/security appliances.
Which partners and technologies do they integrate?
The business partners with Altaro for user-friendly backup solutions, ESET for antivirus protection, Microsoft for software and electronics, Cisco for networking, Panasonic for unified communication systems, intY for global cloud services, and Virgin Media Business for UK business internet and telecommunications. These partnerships allow them to provide competitive rates on traditional telephone services, SIP, and hosted platform technology.
Who are the key team members?
The team includes Bill as Managing Director and Company Secretary and Accounts, Murray as Senior Director for Project Management, Network Cabling, and Technical, Ian as Technical Director for Support, System, and Telephone Administration, Robert as Systems Specialist for Support & System Administration, and Sarah as Personal Assistant and Bookkeeper. Kettle is humorously noted as a caffeine energy source essential for operations.
How long has the business existed and what is its current rating?
The company has been operating since at least 2017, as indicated by the copyright notice on their website. They have a Trustburn rating of 4.1 out of 5 from 8 reviews, with the most recent review dated 2023-11-13. The reviews consistently praise their expertise, professionalism, and timely resolution of technical issues.
What do reviewers commonly praise?
Reviewers frequently mention that the team is knowledgeable, professional, and resolves computer issues in a timely manner. Some users highlight exceptional service and skilled technicians who efficiently fix problems. The overall sentiment is highly positive, with most reviews giving 4 or 5 stars.
How can a new customer get started or contact the business?
To get started, clients can visit the website at cc-sys.net or contact them via phone at +44 (0)113 307 6700 or email at [email protected]. The website includes a contact form requiring first name, last name, email, phone, and message to initiate inquiries.
What is the general approach to customer service?
The website states that service is their first concern and they are customer-focused. They offer a range of services aimed at meeting all requirements, including bespoke maintenance packages and ad-hoc support. The process involves contacting them to discuss technical, cover, and budget requirements to tailor a solution.
What are the core capabilities of their support?
The business covers all options to get clients connected, from traditional telephone services to SIP and hosted platform technology. They focus on structured network cabling and seamless cloud service integration into current environments. Their goal is to provide reliable and efficient solutions to business needs.
How do they handle cloud services?
The website mentions that cloud services can be integrated seamlessly into current environments to provide numerous benefits at a fraction of the upfront costs of a purchased platform. This integration is part of their broader IT and telephony support offerings.
What telephony and connectivity options are available?
The business offers both traditional telephone services and their successors, SIP and hosted platform technology, through partnerships with market-leading providers. They also provide internet connectivity through various leased lines and wireless-based options. The range of services ensures comprehensive connectivity and communication solutions.
What is the stated mission of the company?
The website states that the team is customer-focused and that service is their first concern. They aim to meet all client requirements through tailored solutions and timely resolutions. The business emphasizes professionalism and expertise in their service delivery.
What is the official website of Complete Computer Systems?
The official website of Complete Computer Systems is cc-sys.net.
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I had a great experience with their services. The team at cc-sys.net was knowledgeable, professional, and resolved my computer issues in a timely manner. I would definitely use their services again in the future.
The customer service provided by Complete Computer Systems is absolutely outstanding. They promptly responded to my inquiries and provided effective solutions to my technical issues. I highly recommend their services!
I recently hired Complete Computer Systems for my computer repairs, and they exceeded my expectations. The technicians were professional and resolved my issue quickly. I highly recommend their services!
Contacting Complete Computer Systems was the best decision I made for my business. Their service has helped me streamline my operations and enhance productivity. Great job!
Complete Computer Systems has been my trusted IT partner for years. They have consistently provided reliable and efficient solutions to my business needs. Their team goes above and beyond to ensure smooth operations. Highly recommended!
🌟 Exceptional service provided by Complete Computer Systems! Their team is highly skilled and efficiently resolved my computer issues. I am delighted with the quality of their service and would highly recommend them to anyone in need.
👍 I'm extremely satisfied with their services. Complete Computer Systems has been my go-to company for all my computer needs. They have always delivered excellent results and their knowledgeable team is always ready to assist me.
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About Complete Computer Systems
Complete Computer Systems provide Network cabling, hardware and software, cloud services.
- Website
- cc-sys.net
- [email protected]
