Captain Jack Communications

Captain Jack Communications is a web development firm established in Des Moines, Iowa, in the summer of 1994. The company was acquired by Global Reach Internet Productions in 2011 and now operates as part of the Global Reach family. They specialize in web design, digital marketing, and IT support services for businesses of all sizes.

The firm offers a broad spectrum of services including secure website hosting, custom website design, search engine optimization (SEO), and dynamic website programming. They also provide content management solutions like SiteViz, eCommerce platforms, and professional social media consulting. Their team handles everything from basic product catalogs to custom social networking platforms.

Captain Jack Communications serves clients across Iowa and is located at 2321 North Loop Dr, Ste. 210, Ames, Iowa 50010. They have been operating since 1994, making them one of the oldest and largest web development firms in the state. Their services include responsive web design, corporate branding, and print design to extend brand identity beyond the website.

The company prides itself on offering a wide spectrum of services that few competitors match, including a unique 'golden ticket' of unmatched Search Engine Optimization. They publicly provide listed SEO results to prove their effectiveness. Their foundational philosophy is that a website must be highly visible on search engines to be successful, ensuring clients are found by users searching for relevant information.

Recent feedback from 2022 and 2023 shows a Trustburn rating of 3.7 out of 5 from 7 reviews. The rating split includes several 5-star and 4-star ratings alongside 3-star reviews. Reviewers frequently praise the team's friendliness, responsiveness, and professionalism, noting that they always go the extra mile to ensure customer satisfaction.

Some reviewers on Trustburn mention that the communication solutions provided by the company have helped their businesses immensely. Others highlight the top-notch customer support and the knowledgeable, attentive nature of the team. A common theme is the high level of professionalism and accuracy brought to each project, with clients describing the services as excellent and reliable.

The company emphasizes that they are not associated with Captain Jack Casino or any gambling establishment. They focus solely on website design, development, and digital marketing. Their services include desktop and network support, backup and disaster recovery, and server and hardware sales to keep business technology infrastructure up-to-date and secure.

For those needing to transfer a domain away from Captain Jack Communications, written authorization is required to protect against unauthorized changes. This must be on company letterhead, specify the domain name(s), and be signed by the Company Owner, President, or CEO. All bills must be paid in full before the domain is released for transfer.

Work on website updates is clocked in 15-minute increments and includes phone calls, email reading, and tracking changes to meet client needs. Normal updates usually take a specific timeframe, though the exact duration varies based on the scope of the request. Clients are encouraged to provide detailed emails to expedite handling through their processing systems.

The company uses SiteViz CMS to make websites more flexible, secure, and powerful than ever before. They also offer WordPress content management and blogging software alongside HTML, CSS, PHP, AJAX, JAVASCRIPT, and MYSQL technologies. Their expertise ensures that sites programmed by them are highly visible to Internet users searching for relevant information.

Captain Jack Communications states that they excel in getting clients high search engine rankings based on years of experience and testing. They offer a free SEO report to help establish initial visibility on major search engines or give a fresh push to existing websites. Their commitment to online success has established them as an authority for Iowa WordPress Hosting and Website Programming.

The firm offers a variety of hosting options including website hosting, email hosting, and virtual private servers (VPS) to meet specific needs and budgets. They also provide graphic design services for corporate branding and print design to create cohesive visuals across marketing materials. Their IT support services ensure technology infrastructure remains up-to-date and secure through backup and disaster recovery solutions.