BellField is a field-service software designed for shops that prefer a one-time purchase over a subscription. It installs on a Windows PC and includes a dispatch board, estimates, invoicing, and an offline-capable field app. The software is built and tested in a real HVAC office, suggesting it is tailored for service industry needs. Office staff access it via a browser, while technicians use a tablet app that works online or offline. Key features include good/better/best estimates for customer approval, invoicing with payment ledgers, inventory management, and job costing. Reports can be exported as CSV files. The company currently offers founding licenses for up to five or fifteen users, with setup and first-year updates included. Card payments are processed through your own processor, allowing you to keep your own rates. Data stays on your server, and the software continues to work even without internet connectivity or future payments for updates.
Questions about BellField
What is BellField?
BellField is field-service software that installs on a Windows computer in a customer's office. It provides dispatch scheduling, estimates, invoicing, inventory, job costing, service agreements, reports, and user roles. Office staff use it in a browser, while technicians use an offline-capable field app. Customer data remains on the customer's server, and the software can be purchased with a one-time payment rather than a required subscription.
How much does it cost to get started?
Founding pricing is $4,500 one time for up to 5 users, or $7,500 one time for up to 15 users. Every founding license includes remote assisted setup, the first year of updates, and direct support from the people who built it. After year one, updates are about $900/yr and are entirely optional because the software never stops working if you skip them.
How does the installation and daily workflow work?
The software installs on a Windows PC in your office, similar to how you would install QuickBooks Desktop. Office staff use it in a browser, while technicians use the field app on a tablet, online or off. You can email customers estimates they can approve from their phone.
What do reviewers say about the software?
Some reviewers praise the offline-capable field app that works even when the internet is down. Others mention the ability to run card payments through your own processor at your own rates without forced percentages. The one-time purchase model is also frequently highlighted as a key benefit.
What specific features are included in the software?
The actual dispatch board is described as a feature that shows a live technician timeline. Good/better/best estimates allow customers to approve jobs online. Invoicing includes posting, adjustments, and a payment ledger. Inventory, purchase orders, and job costing are also included.
Where is the business located and how can I join?
The software is currently running in a real HVAC office, which is the business's own location. It is getting ready for a small group of founding shops. Founding-shop slots are limited, and leaving an email is the only way to be notified when they open.
How does BellField compare to competitors like ServiceTitan?
ServiceTitan is a trademark of ServiceTitan, Inc., which is not affiliated with BellField. The website says ServiceTitan quoted a 7-user shop $64,800 over 36 months, while BellField offers up to 5 users for $4,500 once.
Are there any optional services I can add?
Optional services include customer email sending, updates after year one, and managed remote access. These are pay-as-you-go and never required to keep working. The actual dispatch board is described as real software with fake customers in some contexts.
How does the offline capability work?
The field app works offline and syncs back when connectivity is restored. Roles and permissions actually hold, ensuring security. Reports can be exported as CSV files for further analysis.
What are the core promises of the software?
The website says the software never stops working without a subscription. It runs in your shop and is built inside a working HVAC office. The actual dispatch board is real software with fake customers.
What additional services are available?
The software includes service agreements and maintenance plans. It also offers inventory management and purchase orders. Job costing is a key feature for tracking expenses.
Who is this software best suited for?
The software is designed for shops like yours, specifically HVAC offices. It is not for sale to the public yet, as founding-shop slots are limited.
What is the official website of BellField?
The official website of BellField is bellfield.app.
How is BellField rated on Trustburn?
On Trustburn, BellField has a rating of 4.3 out of 5 based on 4 reviews.
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4 Reviews
The remote assisted setup makes installation straightforward, and the direct support from the builders is a nice touch.
BellField is currently not for sale to the general public, but is preparing for a small group of founding shops. If you run an HVAC office, this looks like a promising early-access opportunity. The software runs on your own computer, which is a nice touch. It is great to see a local option being developed by people who actually understand the daily grind of a service shop.
From the information available, BellField presents a compelling value proposition for small to mid-sized service shops. The one-time purchase model eliminates the recurring subscription burden often associated with field-service software. Running on a local Windows PC, it ensures that customer data, job histories, and invoices remain within your own building, which is a significant advantage for data sovereignty. The inclusion of an offline-capable field app means technicians can continue working without internet connectivity, syncing back once reconnected. While the company is currently targeting founding shops rather than the general public, the feature set—including dispatch boards, estimates, and invoicing—appears robust. For an HVAC business looking to own its technology stack without monthly fees, this seems like a highly viable option worth considering.
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About BellField
BellField provides field-service software that installs on a Windows computer in a customer’s office. It includes dispatch scheduling, estimates, invoicing, inventory, job costing, service agreements, reports, and user roles and permissions. Office staff use the software in a browser, while technicians can use an offline-capable field app. Customer data remains on the customer’s server, and the software can be purchased with a one-time payment rather than a required subscription.
- Website
- bellfield.app
- Categories
- Computer software
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