The Basic company is an average company. I found their customer service to be lacking. The website was not very user-friendly and it took a long time for my issue to be resolved. Overall, it was just an okay experience.
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Questions about basic
What is basic?
Basic is an AI workflow company based in Tokyo, Japan, that provides internet application marketing services. They aim to solve business growth challenges without relying on increasing headcount by using AI and technology to automate business flows. Their services include products like ferret One, ferret Solutions, and formrun, designed to accelerate productivity through automation.
Where is basic located and how can I reach them?
The company is located at 1-6-17 Ichibancho, Chiyoda-ku, Tokyo, and can be reached by phone at 81332210311. They offer multiple service websites for different tools such as ferret One, ferret Solutions, and formrun, allowing customers to access specific product information directly.
What does the rating split tell a reader about basic?
Recent reviews show a 4.3 out of 5 rating from 9 reviews, with a mix of experiences. Five-star reviewers praise the outstanding products and seamless ordering process, while some three-star reviewers note that customer service can be lacking and issue resolution may take a long time.
What do reviewers praise about basic?
Some reviewers say the website is easy to navigate and user-friendly, while others found it not very user-friendly and difficult to use. The consensus among positive feedback highlights excellent customer service that goes above and beyond to ensure satisfaction.
What is basic's vision and mission?
Basic aims to create a future where work is creative and human-like, focusing on essential social change rather than just business efficiency. They address the challenge of lost growth opportunities due to labor shortages by rebuilding business flows with AI and technology.
Who is basic for and how does it work?
Basic provides a range of internet application marketing services tailored for businesses looking to automate workflows and increase productivity without relying on additional staff. Their approach combines DX (data transformation) with AX (AI-driven workflow reform) to achieve deeper efficiency.
What policies or compliance measures does basic have?
The company's website mentions a privacy policy, AI policy, and information security policy, along with a declaration excluding yakuza and other antisocial forces, showing a focus on compliance and structured governance.
What is the official website of basic?
The official website of basic is basicinc.jp.
Is basic on social media?
basic has official profiles on Facebook.
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9 Reviews
Basic has exceeded my expectations! Their products are outstanding and their customer service is outstanding as well. The website is easy to use and the ordering process was seamless. I highly recommend Basic to anyone in need of top-quality products.
👍 Basic is a reliable company with great products and excellent customer service. I recently had an issue with a product, but their team promptly assisted me and resolved the problem. Their commitment to customer satisfaction is commendable.
I recently visited a company website for a product, and I was pleasantly surprised by the overall experience. The website was easy to navigate and the information provided was detailed and informative. I would definitely recommend trying out Basic!
Basic is an excellent company! Their customer service is top-notch and they always go above and beyond to ensure customer satisfaction. I had a small issue with a product and they resolved it quickly and efficiently. I'm very impressed with their service.
I had an amazing experience with Basic! The customer service was exceptional and they were able to quickly address my concerns. The website is user-friendly and they have a wide range of high-quality products. I will definitely be a repeat customer!
😊 Basic is a company that really cares about their customers. I had a fantastic experience with their customer service team, who went above and beyond to assist me. The website is easy to navigate, and the products are of great quality.
Recently, I came across a great company website while searching for products. The website was user-friendly and the products were well-presented. I was impressed with the overall experience and will continue to shop with Basic.
I had a mixed experience with Basic. While their products are good quality, the customer service was not up to par. It took several attempts to get a response and the issue wasn't fully resolved in a timely manner. They could definitely improve in this area.
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About basic
Basic provides a range of internet application marketing services.
- Website
- basicinc.jp
- Phone
- 81332210311
- [email protected]
- Address
- 東京都千代田区一番町１７−６
- Categories
- Marketing and advertising
