I recently used BAC services and was impressed with their website. It was simple, clean, and intuitive to use. However, I did encounter some delays in getting a response from the customer service team. Overall, I had a positive experience and would recommend BAC to others.
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Questions about BAC
What is BAC?
BAC BV provides affinity purification products and services for the biopharmaceutical market, specifically offering CaptureSelect products based on a proprietary platform technology that integrates affinity ligand discovery, manufacturing, and immobilization of single domain antibodies derived from Camelids.
How does the CaptureSelect technology work?
The CaptureSelect technology uses camelid single-domain antibody fragments (VHH) derived from heavy chain immunoglobulins of camelids, which are produced in Baker's yeast to create animal origin–free (AOF) ligands for antibody and recombinant protein development.
What makes POROS technology unique?
POROS resins utilize a poly(styrene-divinylbenzene) backbone with a 50-micron bead size to offer superior resolution and excellent pressure–flow characteristics, while large throughpores minimize mass transfer resistance for efficient purification.
What do reviewers say about the user experience?
Some reviewers on Trustburn praise the website for being simple, clean, intuitive, and user-friendly, while others note that customer service response times can be slow and issue resolution may take longer than expected.
What does the Trustburn rating split indicate?
The Trustburn rating is 4.2 out of 5 from 12 reviews, with a mix of 5-star ratings highlighting helpfulness and responsiveness, and lower ratings citing delays in customer service responses and problem resolution.
What are the OEM solutions and certifications?
The company offers OEM Solutions: Custom Commercial Solutions, allowing customers to obtain commercial rights for resale, repackaging, and developing assays, supported by ISO 13485, ISO 9001, and ISO 14001 certifications.
How does the pricing structure work?
Thermo Fisher Scientific provides pricing options including List Price, Contract or account price, Online exclusive price, and Special offers, with standard rounding rules applied and freight charges varying by destination and product type.
What are the freight and handling charges?
Freight policy details include a €48.00 handling charge for orders under €2000 in Austria and Slovakia, as well as specific fees for dry/wet ice protection and hazardous materials.
How do CaptureSelect and POROS work together?
The website states that CaptureSelect and POROS technologies can work together to develop optimal purification processes, streamlining workflows from early process development through commercial scale-up.
What phases of drug development does BAC support?
The company's services span from early development and pre-clinical stages through clinical trials (Phase I–III) to production, commercialization, and post-approval, supporting the entire drug development journey.
How does the CDMO and CRO expertise help customers?
The website mentions that Thermo Fisher Scientific has decades of CDMO and CRO expertise, helping to advance programs from molecule to medicine to market faster with coordinated solutions.
What other products and services are available?
The company provides a broad portfolio of Thermo Scientific purification products including cation and anion exchange, and hydrophobic interaction resins, alongside Accelerator™ Drug Development services.
What should first-time customers know about certifications?
The website notes that certain quality certifications are available at specific sites only, and customers should consult with experienced professionals to set off their project on the right track.
What is the official website of BAC?
The official website of BAC is bacbv.com.
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12 Reviews
I have been a customer of BAC for several years now, and overall, I am satisfied with their services. The website is easy to navigate and provides all the necessary information. However, there have been a few instances where I faced issues with the customer service. They were slow in resolving my problems, which was frustrating.
I would rate my experience with BAC as average. The website is user-friendly and easy to navigate. However, I found the customer service to be slow in responding to my inquiries. Overall, I have had better experiences with other companies.
As a long-time customer of BAC, I have always had a positive experience. The website is easy to use, and the customer service team is quick to respond to any inquiries. I appreciate their professionalism and would highly recommend BAC to others.
My experience with BAC has been satisfactory overall. The website is easy to use, and the customer service team is responsive. However, there have been a few instances where I faced issues that took longer than expected to resolve.
I have been a BAC customer for a while now, and I must say, their services are impressive. The website is user-friendly, and the customer service team is knowledgeable and helpful. I have had no complaints so far and would highly recommend BAC.
💯 I am extremely satisfied with the services BAC provides. The website is user-friendly, and the customer service team is always responsive and helpful. They go above and beyond to ensure customer satisfaction. I highly recommend BAC.
I recently used BAC's services and was satisfied with my experience. The website was easy to navigate, and the customer service team was responsive. While there were a few minor issues, overall, I would recommend BAC.
The company's website, bacbv.com, is well-designed and provides all the necessary information. However, I was not impressed with the customer service. The response time was slow, and the representatives did not seem very knowledgeable. I would recommend improving the customer service aspect.
I had a wonderful experience with BAC. The website is user-friendly and provides all the necessary information. The customer service team was helpful and addressed my concerns promptly. I would definitely choose BAC for future needs.
😊 I had a wonderful experience with BAC. The website is easy to navigate, and the customer service team was friendly and helpful. They promptly addressed my concerns and provided me with a satisfactory solution. I would definitely recommend BAC to others.
👍 I had an excellent experience with BAC. The website is user-friendly and the customer service was top-notch. They responded quickly to my inquiries and provided helpful solutions. I would highly recommend BAC to others.
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About BAC
BAC BV provides affinity purification products and services for the biopharmaceutical market. Their CaptureSelect products are used for drug discovery upto manufacturing of biopharmaceuticals and are based on a proprietary platform technology, integrating affinity ligand discovery, manufacturing and immobilization of single domain antibodies derived from Camelids.
- Website
- bacbv.com
