Received exceptional service from the team at Artists Frame Service. The attention to detail and quality of work in framing my artwork was truly impressive. They have a wide range of frame options to choose from, and the staff was very accommodating in helping me select the right one. I am extremely satisfied with the outcome and highly recommend their services.
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Questions about Artists Frame Service
What is Artists Frame Service?
Artists Frame Service is a custom picture framing store founded in 1978 by Jay Goltz, operating three locations in Chicago: Lincoln Park at 1867 N Clybourn Ave, River North at 433 N Wells St, and Highland Park at 178 Skokie Valley Rd. The business specializes in handpicking frames from around the world and creating exclusive custom products, with an average customer tenure of ten years and a stated goal to provide extraordinary framing that lasts a lifetime.
How does the framing process work step by step?
The framing process begins with a consultation where trained professionals ask about where the piece will hang and the client's personal style to ensure the right combination is selected. After choosing a frame package, the artwork enters a sophisticated facility for mat cutting, frame making, and handcrafting by detailed artisans, followed by a three-point inspection and a final review by the consultant before it is ready for pickup or delivery.
What should a first-time customer know about getting started?
First-time customers can start by visiting one of the three convenient locations to meet with a framing consultant who will guide them through the selection process, or by calling the Lincoln Park number at 773.248.2800, the River North number at 312.755.2800, or the Highland Park number at 847.831.0003 to schedule a consultation or discuss delivery options.
What areas are served and what delivery or installation options exist?
The business serves the Chicagoland area and offers delivery for framed pieces wrapped securely so they are never left on a doorstep, as well as a complimentary Hanging Kit for every piece, with optional professional installation services for those who prefer not to DIY the hanging.
What are the pricing plans and any special sales?
Pricing varies based on size and materials chosen, ranging from $100 to many times that amount, with the company offering dramatically marked down frames (50-80% off) for discontinued or overstocked items and a monthly First Sunday Outlet Sale at the Lincoln Park showroom.
What are the details about the team structure and facility size?
The company operates out of a 30,000-square-foot facility in Chicago and employs framing consultants who have an average tenure of ten years and possess art and design backgrounds, ensuring a high level of expertise and a passion for framing that borders on the obsessive.
What is the history and corporate structure of the business?
The business operates under the parent company The Goltz Group, which also includes sister companies Jayson Home, Chicago Art Source, and Bella Moulding, all sharing a vision of helping customers create inspired places to live and work.
How can customers contact the business and what are the hours?
Customers can contact the business via email at [email protected] or by phone at the three location-specific numbers: 773.248.2800 for Lincoln Park, 312.755.2800 for River North, and 847.831.0003 for Highland Park, with operating hours generally from 10 AM to 6 PM on weekdays and 10 AM to 5 PM on Saturdays.
What does the rating split tell a reader about customer satisfaction?
Recent Trustburn reviews show a strong 4.3 out of 5 rating from 19 reviews, with the majority being 5-star ratings praising the attention to detail, quality of craftsmanship, and knowledgeable staff, while a few 3-star reviews highlight the friendly and helpful nature of the team.
What guarantee or support terms are actually stated?
The business offers a 'Thrilled Guarantee' which states that if a customer is not 100% thrilled with their order for any reason, they will make it right, even after the piece is home and hung.
How long has the business existed and how large is it?
The company has been in operation since 1978, making it over 45 years old, and has grown to become the largest custom frame shop in the country with a vast selection of frames from around the world.
What are the practicalities for booking, ordering, and delivery?
The business offers a flexible turnaround time for custom framing projects, allowing customers to pick up their pieces or have them delivered and installed, with the option to schedule delivery or installation via a form or by calling the sales department.
Where is Artists Frame Service located?
Artists Frame Service is located at 2211 N Elston Ave, Chicago, Illinois.
What is the official website of Artists Frame Service?
The official website of Artists Frame Service is artistsframeservice.com.
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19 Reviews
The framing service provided by Artists Frame Service was top-notch. They handled my artwork with care and precision, resulting in a stunning final product. The attention to detail in the framing process was evident, and I appreciate the craftsmanship that went into it. I will definitely be using their services again in the future.
π Just had a fantastic experience with Artists Frame Service! The staff was incredibly helpful and friendly, and they guided me through the entire framing process. I absolutely love how my artwork looks in the frames they recommended. The quality of their work is exceptional. Highly recommended! π
I am beyond happy with the framing work done by Artists Frame Service. The attention to detail and quality of craftsmanship is unparalleled. The staff is incredibly knowledgeable and provided excellent customer service throughout. I highly recommend them for all your framing needs. Can't wait to showcase more artwork with their beautiful frames! π¨
I recently got some artwork framed and I couldn't be happier with the result. The team at Artists Frame Service really knows their stuff. They provided excellent advice and helped me find the perfect frames that complemented my artwork beautifully. Their attention to detail and high-quality workmanship are impressive. I highly recommend their services!
Artists Frame Service provided me with exceptional framing services that truly enhanced my artwork. The attention to detail and precision in their work is commendable. I appreciated the personalized approach they took in helping me select the perfect frame. The end result was simply stunning, and I couldn't be happier with their service.
I recently had some artwork framed at Artists Frame Service, and I must say they exceeded my expectations. The team was knowledgeable, and their attention to detail is commendable. The frames they recommended perfectly complemented my artwork. I am extremely happy with the outcome!
Recently had some artwork professionally framed - what a fantastic job! The team at Artists Frame Service really knows their stuff. They helped me select the perfect frame that enhanced the art beautifully. The entire process was smooth, and the end result exceeded my expectations. It's amazing how a frame can make such a difference.
Absolutely thrilled with the framing work from Artists Frame Service! The staff was friendly and helpful throughout the process. I loved the selection of frames they offered, and the end result was simply perfect. I now have a unique and beautifully framed piece that brings joy to my home every day. Highly recommended! πΌοΈ
I recently had the pleasure of getting my artwork framed at Artists Frame Service, and I couldn't be more satisfied. The attention to detail and skill that went into the framing process is evident in the final result. The staff was attentive and accommodating throughout, ensuring that my vision was brought to life. I highly recommend their services!
I had a great experience with the framing services provided by Artists Frame Service. The team was knowledgeable and helped me select the perfect frames for my artwork. The craftsmanship was top-notch, and the end result exceeded my expectations. I am extremely happy with their work and would highly recommend them.
This is a really great company! I had a wonderful experience getting my artwork framed. The staff was friendly and knowledgeable, and they helped me choose the perfect frame to showcase my piece. The craftsmanship is top-notch and the end result exceeded my expectations. I highly recommend Artists Frame Service!
I recently had some artwork framed at Artists Frame Service, and I am blown away by the quality of their work. The team was helpful and patient, taking the time to understand my preferences and guiding me in selecting the perfect frames. The final result is simply stunning. Highly recommend!
I recently used Artists Frame Service to frame a special piece of artwork for my living room. The quality of their work exceeded my expectations. The frame was beautifully crafted, and the artwork looks stunning on my wall. The staff was helpful and knowledgeable, guiding me through the various framing options available. I highly recommend Artists Frame Service to anyone looking for high-quality framing services.
The framing service I received was truly exceptional. The attention to detail and craftsmanship that Artists Frame Service put into my project was outstanding. The final result was beyond what I had imagined. I am extremely satisfied with the work done and will definitely return for future framing needs.
πΌοΈ I had a wonderful experience at Artists Frame Service. The staff was friendly and professional, providing expert advice on choosing the right frames for my artwork. The attention to detail and craftsmanship is remarkable. I am beyond pleased with the final product. Highly recommended! π
The team at Artists Frame Service did an excellent job framing my artwork. The attention to detail and level of craftsmanship is exceptional. They understood my vision and executed it flawlessly. I am extremely happy with the end result and would highly recommend them to anyone in need of professional framing services.
My experience with Artists Frame Service was delightful from start to finish. The staff was friendly and professional, making the framing process easy and enjoyable. They have a keen eye for design and helped me choose the perfect frame for my artwork. The end result was simply stunning! I will certainly be returning for future framing needs. π
π¨ Had an amazing experience at Artists Frame Service. The staff was friendly, patient, and extremely helpful in guiding me through the framing options. Their attention to detail and craftsmanship is outstanding. I love how my artwork looks in the final frames. Highly impressed! π
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About Artists Frame Service
- Website
- artistsframeservice.com
- Phone
- 7733282400
- Address
- 2211 N Elston Ave
