Office good... Less crowd
Good service keep it up
Very good
Horrific service, as usual. This evening the route...
Horrific service, as usual. This evening the router is denying DHCP addresses to my laptops and providing them to the phones. Naturally it has to take 2 or 3 days to have this sorted out.
The people handling customer care as usual haven't a clue.
This sort of systematic failures at service bor...
pathetic customer care keep you on the line for 30...
pathetic customer care keep you on the line for 30 minutes++
Good service
Hi I subscribed due to the fibre offer. But while ...
Hi I subscribed due to the fibre offer. But while the speed is good the frequent maintainance has been the down side. I have never used the telephone and sctuslly stored away the handset.
Friendly and efficient service.
Kindly restore mobile bank payments services..It'...
Kindly restore mobile bank payments services..It's easy for us to pay that way as not all of us use mpesa or Airtell money ..I don't want to come to your office for payment services
Its closed
affordable to everyone
A warm, welcoming and helpfull customer service
These people have one of the best products availab...
These people have one of the best products available and they can make a fortune out of it. The problem is, they have the worst customer service and experience i have ever seen.
It used to be ok but every time they restarted you...
It used to be ok but every time they restarted your router belive me your internet will be throttled. Zuku is becoming a usles company day after day. Google usually pays ISP we all know and all they are going to do is speeding up youtube and google search ingine and the other sites are history. When...
Easy to locate
Great
Very bad, unprofessional and unproductive
Excellent experience
Slow service
Customer care unfriendly
Great customer service
I love the service
It is good and giving customer service friendly
Located at gateway business park off Mombasa road ...
Located at gateway business park off Mombasa road is a safe and secure environment. Good spacious parking with good friendly security. The rest is just office enquiry and customers looking to be attended to but it's never crowded you can always make your way there
I still do not have network yet they all claim tha...
I still do not have network yet they all claim that I am connected. Busy looking for a solar solution.
Good service all round. No proper communication wi...
Good service all round. No proper communication with security.
The welcome was nice congrats to the security guy ...
The welcome was nice congrats to the security guy at the reception
Nice parking
Good services
It's now three weeks since I grabbed one for Chris...
It's now three weeks since I grabbed one for Christmas Holliday, it's fantastic keep on ZUKU, and marketing must be done it's only me I have it in MUKURWE-INI west
Zuku Internet and TV headquarters
Well organised office
Good service, sometimes long queue.
A lovely place
Pathetic service even in the office.
Wonderful customer care
When I took up their fiber internet in September i...
When I took up their fiber internet in September it was really good but in October it just went to WORSE,,,, slow internet or none for hours ,maintenance and down time that took forever to fix .Couldn't watch the rerun elections coz of their unpredictable downtime. Am not impressed anymore looking f...
Located at upperhill near Crowne Plaza
The best internet connection, can't be compared wi...
The best internet connection, can't be compared with any other ISP
Good, my issue was handled
No parking
Good service.
TERRIBLE service, extremely incompetent and unprof...
TERRIBLE service, extremely incompetent and unprofessional.
Having experienced slow wifi for over two weeks and had problems connecting to Zuku ever since I requested them to change my wifi password, I posted on their Facebook page in an attempt to gain some answers - several calls and attempts t...
very fast
Fair prices, but very poor internet service. I can...
Fair prices, but very poor internet service. I cannot remember the last time I actually had even half the bandwidth I pay for.
I hated the fact that my complaint regarding my su...
I hated the fact that my complaint regarding my subscription was being taken seriously and they fail to acknowledge that they are the ones who are in the wrong.
Poor customer service
One of the best services i get in African countrie...
One of the best services i get in African countries. The new offer for 4PLAY with TELKOM is awsome. Very good speed, major issues came from power details with KPLC.
Customer Service CRAP. Friend of mine wrote numero...
Customer Service CRAP. Friend of mine wrote numerous emails to connect to Service, all unanswered. Customer orientation ZERO.... incompetent.....
Nice service
TERRIBLE SERVICE NO MATTER WHAT THEY TELL YOU IT W...
TERRIBLE SERVICE NO MATTER WHAT THEY TELL YOU IT WILL KEEP GOING OFF
Good
Local tv networkers hq are situate here
Too complicated to understand customers needs
Nice office buildings
World class business hub
Very good parking
Nice
Zuku service not good
Horrible company that does not care about their cu...
Horrible company that does not care about their customers. Will hound you to pay your bill but will take their sweet time to respond if you have an issue.
Helf
Great experience visiting the office but we got so...
Great experience visiting the office but we got some bad experience using their service though they're trying to solve and fix the issues.
Worst ISP ever!
Serene
The best good customer care
Friendly
Fantastic
Service are ok
i have paid for transfer on 22nd of sep they still...
i have paid for transfer on 22nd of sep they still didn t come i have called more than 100 time they still not come the don t know a bit how to give a service to costumers
Very nice front office. Warm and welcoming
Nice environment
Good
Best view,good location for high end offices
I love ziku enter coz its the best
Like it
terrible service... they simply don't care.
Very cool place to work
Staff were very jovial, friendly and helpful. Keep...
Staff were very jovial, friendly and helpful. Keep it up guyz.
A center for Zuku ISP
poor services
Good
Amazing
Bad customer service
Yes
Fast and convenient
Their service keeps getting worse day after day. W...
Their service keeps getting worse day after day. Wish we had more options, would leave immediately.
Cant reach you regards to our acc 146947. Call bac...
Cant reach you regards to our acc 146947. Call back.
Just PATHETIC!, there internet is never stable!!!!...
Just PATHETIC!, there internet is never stable!!!!!!!!!!!!!!!!!!!!!!!!!!!11
Good
Lovely reception
Staff are helpful. Adequate parking.
The place has a good ample space for everyone to u...
The place has a good ample space for everyone to use
Poor customer service.
Bad!
Best place
Good
I lk it yo!!
I have no choice but to use it. Currently the chea...
I have no choice but to use it. Currently the cheapest option available, BUT I am forced to get TV, which I don't view and a fixed phone I have never used. Nowadays there are several free-to-air stations, and we aalll have mobile phones now. Stop forcing us to subscribe to what we do not use and cha...
Really fast internet for a fair price. Keep up the...
Really fast internet for a fair price. Keep up the good work zuku!