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Wow! business

2.9ยท 14 reviews
Average ratingPoor
2.9/ 5

Based on 14 reviews

521%
421%
321%
20%
136%
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What reviewers say about Wow! business

Generated with AI from 14 reviews on Trustburn ยท updated 51 days ago

Based on the mix of reviews on file, customers are divided in their experiences. Positive reviewers frequently describe the staff as helpful, knowledgeable, and prompt, and praise the company for reliable and affordable service. However, other customers report serious frustrations with service reliability, customer support, and billing, resulting in an overall average rating below 3 out of 5 on the listing.
What does Wow! business do?

WOW! Business is a telecommunications company that specializes in internet, cloud, and data solutions. According to the description on file, these are the core services offered.

What are the most common complaints about Wow! business?

Based on the critical reviewers, the most common complaints involve poor customer service, including being repeatedly transferred between representatives, difficulty reaching a supervisor, long waits on hold, and unresolved issues. Reviewers also cited frustrations such as bait-and-switch tactics like hidden data caps, lengthy multi-visit repair attempts that failed to resolve problems, and significant delays in receiving refunds after cancellation.

AI-generated from reviews on this page. Verify anything important with the company directly.

Lyhn Nguyen
Reviews 1

The service provided by Wow! business is excellent. The staff is attentive and knowledgeable. They always go above and beyond to help with any issues or inquiries. I am truly impressed with their professionalism and efficiency. I highly recommend Wow! business for any business needs.

Catherine Carillo
Reviews 1

Larry CS Rep in Americas assisted me with a technical problem. my Cable kept saying you do not subscribe to this channel so I called the 866 number connected to Phillipines I could not understand the Rep. WOW has outsourced their jobs to a foreign country ??? She made the problem worse. Well WOW you have oiutsourced your service from me I will be taking my business else where. Americans need jobs. Nothing like Corporate greed. The American Rep Larry was very helpful. 5 Stars for him

Christine Giancarlo
Reviews 1

Awful customer service!! I had to terminate my service because I moved. It took 3 calls to get a box to return the items. Then, after FIVE calls and 2 1/2 months, I still don t have my refund. Every time I call, I get a different answer. When I asked to speak to a supervisor, I m told there are none available. Are they deliberately trying to steal my money?

john morris
Reviews 1

The star rating should go down to a half star!
Over a 2 week period they have wasted over 24 hours of my time and cost me money with my business by sending 5 technicians and replacing line, replacing boxes, replacing plate in main box, changing connecters, etc.. They actually said they would send a more qualified technician each time. I asked why the more qualified techs werent sent the first or second time, no response.

Sarah Maurer (Miss Adventure Pants)
Reviews 1

I am on hold right now trying to cancel my mom's service, because she's moving to assisted living. They just keep passing me from person to person. This has been going on for an hour. What on earth is happening over there? I'm just going to hang up, stop paying, and keep the router.

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About Wow! business

WOW! Business is a telecommunications company specializing in internet, cloud, and data solutions.

Address
400 N Tampa St