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Working Bikes

4.5· 130 reviews
Average ratingExcellent
4.5/ 5

Based on 130 reviews

580%
410%
30%
27%
13%
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What reviewers say about Working Bikes

Generated with AI from 130 reviews on Trustburn · updated 28 days ago

Customers generally speak highly of Working Bikes, describing a great atmosphere, amazing and helpful staff, good prices, and quality service that fixed their bikes well.
What are the most common complaints about Working Bikes?

Based on the lowest-rated reviews on file, critical reviewers most commonly complained about poor customer service, with staff described as unhelpful, disrespectful, and lacking basic knowledge about bikes.

AI-generated from reviews on this page. Verify anything important with the company directly.

HEATHER R
Reviews 1

Working Bikes is an excellent organization! I went in yesterday to find a bike and the very first one I was shown was a 70s blue Schwinn! Absolutely gorgeous! I shared my story of having a blue Schwinn as a child and my bike being stolen. It fit me perfect. They let me test ride throughout the store. I was given a brand new lock for my bike and shown how to use it along with other features on my bike. Devon and her co-workers were amazing and very helpful! I will definitely be back in! I highly recommend this place to anyone in search of a good bike and great service with a smile! Thank you all so much I love my new bike!

Karma Hughes
Reviews 1

I recently went to working bikes on western an all I can say is thank u guys for everything it's a employee name Keke ask for her she is truly amazing and she helped me out so much thank you from the bottom of my heart for everything you did today
#i love working bikbi my first time going it want be my last time coming thank you so much

Gabriel Taylor
Reviews 1

BUY YOUR BIKE HERE!

1) This place does super cool work and your money will go towards a great cause.
2) The staff rocks. Kiki helped me out big time and made finding a bike super easy. When I told her I was new to Chicago, she even gave me a free Working Bikes pint glass and told me "welcome to Chicago!"
3) It's got a great selection of bikes and an in-house repair shop. They have every accessory you would need when buying a bike (locks, lights, helmets, etc) and for great prices.
4) Everything is fixed up very nicely and is affordable compared to other bike shops.

THANK YOU WORKING BIKES!

M Alba
Reviews 1

After reading the reviews, I thought I d give this place a try. I wanted help in purchasing a used bike; I haven t had a bike since childhood and wanted to know more about my options and what the terms on the price tags meant. Walked around for about 15 minutes. No one helped or even acknowledged I was there. Several employees were there and didn t even make eye contact with me. Some were helping other customers while others were walking around. Walked in and unfortunately walked out.

ZEE GEE
Reviews 1

the people who work here are douchey
i showed up an hour b4 close .
some goon tried selling me a lame bike when all i wanted was parts for the bike i brought in. they were like, "oh theres no point in fixing your bike just buy a new one".

he tried convincing me to donate my bike to them so that they could ship it to Africa to some people who "really needed it" . i ended up getting the parts i needed and some fool who works there was like "no . its not gonna work blah blah blah"

i had high hopes for this place and its a really cool concept but i had a Wack experience here.

the rim i bought was bent as hell and was a complete waste of 15 dollars

Emma Ballard
Reviews 1

Bought a bike here and I absolutely love it - it s genuinely changed my life for the better and I ride it everywhere.

A couple of weeks after purchase I noticed my gears starting to slip more and more so I contacted the service department to ask about the issue. Josh replied straight away telling me to bring it over at a specific time and when I took it in he fixed the problem free of charge within about 15 minutes.

My bike now rides like a dream and Josh and all the other members of the team could not have been more friendly and helpful.

In addition to this it s clear that they do a lot for the local community and beyond.

I will definitely be recommending Working Bikes to any of my friends looking for a second hand bike to get them round the city.

antonio bedolla
Reviews 1

This isn't your typical bike shop I love this spot they started near my house here on Taylor and Western you get what you need nothing fancy necessary here you can come up on amazing bikes at really reasonable prices if you know bikes and go get here it's almost like an gently used Ralph Lauren or Tommy hilfiger at tha thrift shop

Sebastian Kelle
Reviews 1

This is a very good bicycle shop. Bought a great racing bike there for cheap, in wonderful condition. I came back in because the saddle was not quite right and they fixed it for free. They also have all other equipment you might want to add, like helmets and other safety gear. The people are very competent and it's clear they love bicycles. Hope this shop continues to thrive!

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About Working Bikes

Address
2434 south western avenue
Categories
Philanthropy