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Wisp Resort

4.2· 1,022 reviews
Average ratingGreat
4.2/ 5

Based on 1,022 reviews

558%
429%
38%
23%
12%
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What reviewers say about Wisp Resort

Generated with AI from 1,022 reviews on Trustburn · updated 41 days ago

Across the full set of reviews on file, Wisp Resort averages 4.2 out of 5 stars, with about 82% of reviewers giving it 4 or 5 stars. Positive reviewers frequently mention enjoyable skiing, varied terrain, and clean, comfortable rooms, while mixed and lower reviews tend to point to dated facilities and service issues.
What does Wisp Resort do?

Wisp Resort is a ski resort. It also offers related amenities such as lodging, a golf course, and on-site activities based on the reviews on file.

What are the most common complaints about Wisp Resort?

Based on the lowest-rated reviews on file, critical reviewers most commonly complain about poor customer service and rude or unhelpful management, problems with room condition and maintenance (such as falling trim, broken lights, and non-working vending or ice machines), and misleading or overpriced fees.

AI-generated from reviews on this page. Verify anything important with the company directly.

Lex Knight
Reviews 1

I had sooooo much fun I agree that the hills were icy. One of my lessons (I'm a kid) they mixed me a black skier and a biginner together in one class and we only skied one hill the whole time! Other than that it was awesome. We are going again soon I can't wait . Eeeeeee so much fun

Michael Buell
Reviews 1

Just played Fantasy Valley golf course. There is a huge tree in the middle of the first fairway 150 yds from the blue tees. Unless your tee shot has an apex of 80 feet plus at that point, you are screwed. Many holes so narrow there is no room to work the ball. Canada goose problems on a few holes. Very wet when I played so cart path only. Some very interesting greens, one with a valley in it. Greens were in good shape as were the fairways just very wet in spots.

Stuart Greer
Reviews 1

We had a really great experience here. I would rate it a 4.5 if I could. The facilities were better than acceptable, just starting to show a little wear. The pet fee was unheard of, we paid $50 for a pet room - the best I've ever encountered at any hotel. The pool and hot tub were great after a day of skiing. The resort had everything you need for hear, and the staff was helpful in getting my kids set up to go out. The food quality was the only negative we experienced. It just doesn't taste all that good, and it's resort prices. The hamburgers and ham and cheese sandwich just were ok.
So, overall, we had a great experience and will definitely go back.

Stephanie Jones
Reviews 1

We took a group adult beginner ski lesson with Jim. There were 4 of us in the class and he was really great accommodating the different skill levels. It was a great time! The mountain coaster and tubing were also a blast! Looking forward to returning next year.

Ryan Vance
Reviews 1

My best friend was getting married here. The day before the event they announced they had double booked and cut his room in half to do set up for a symphony coming in the next day. His wedding planners were great and did everything they could to adjust, but for management to double book like that on short notice is inexcusable.

Furthermore, in the hotel rooms pieces of trim were literally falling off the wall and half the lights didn't work. Vending and ice machines were out of order on every other floor. Total lack of attention to detail on small very fixable problems.

Allie Respet
Reviews 1

Great day at Wisp! We visited on a Tuesday and though the day started with the ticket booth being closed and having to hike across parking lots to the rental center, we had a blast. The staff was incredibly friendly, especially the lift operators. Nice long green runs.

Brandon Moore
Reviews 1

Had a day off from work so a few of us went skiing! It was a very nice place, probably not a great place for me to learn how to skii! The main things that got me was how expensive it was $130. Which might be a normal price out here I'm not sure. Otherwise the other problem I had was how crazy busy it was for a Tuesday, which is not the resorts fault for being popular!

Pancham Patel
Reviews 1

Wisp is one of the best skiling resort in Maryland. There's lots of other activities at WISP. There are amazing natural downhill mountain biking trails at WISP. There are lots of single track trails and most of them are natural. Lift tickets are affordable. Service is super nice. I had an amazing time at wisp downhill MTB.

Steven Le
Reviews 1

Fun ski place. A lot of good trails to ski and wasn't too crowded. Rental gear was of good quality and the overall grounds were well taken care of. Ski group intro class was a bit basic but overall decent, probably want to take a more advanced class if you plan to start doing any trails that aren't bunny slopes. Food was very generic and a bit on the pricy side. Overall a good experience.

Pamela Rosnick
Reviews 1

Room was nice. A king suite. Continental breakfast left a lot to be desired. I asked for butter for the waffle and was told they had no butter! It was Thanksgiving and the resort was basically deserted, so it was pretty quiet. We had a newer room, but the older rooms were pretty dark and not inviting.

Lisa Rodriguez
Reviews 1

The main thing is there is construction all around the resort. The pool was not in service. Room 117 the door is hard to open it sticks and there is a leak above the shower. There is no info in the room about what is going on. We happen to see the fire pit In the way back. We found it by chance. It is close to many attractions. It is not on the lake. THE STAFF HAS BEEN VERY SWEET. next time we will stay some where different

Justin Thomas
Reviews 1

Mountain park was very dirty. Employees are rude. Managers are rude to customers and there employees. Ropes courses are not state certified the one board was broken and I fell off the kids one is two low to the ground on the second zipline and the coaster employees are rude and have very little experience.

Professor La Fleur
Reviews 1

The wisp resort us very nice. Some areas are a little outdated, but the are in the middle of renovations, so that will change. Our room was clean and the bed comfortable. The bathrooms are a little on the small side, but clean, so it was ok. The pool is great!

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About Wisp Resort

Wisp Resort is a ski resort.

Address
296 marsh hill road