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Wellness centre De Thermen

4.1· 9 reviews
Average ratingGreat
4.1/ 5

Based on 9 reviews

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What reviewers say about Wellness centre De Thermen

Based on 9 reviews on Trustburn · updated 10 days ago

Customers generally describe the place as beautiful, clean, relaxing, and good value, with friendly, helpful staff and consistent massage quality. The reviews average 4.1 out of 5, with 8 of 9 reviews giving 4 or 5 stars, and all 9 reviews were posted between May and November 2020.
What does Wellness centre De Thermen do?

It appears to be a spa and wellness centre offering massages and facilities including saunas, a steam room, a bubble bath, a pool, and sunbeds, with restaurant and drink options also mentioned in reviews.

What are the most common complaints about Wellness centre De Thermen?

The most common complaints concern internal layout and circulation, the restaurant's placement, disappointing or limited VIP meal options, a missed sunbed turn, and a promised gift that was not received. One reviewer also found the venue noisy because of passing trains.

AI-generated from reviews on this page. Verify anything important with the company directly.

Neil Jones
Reviews 1

I went with my girlfriend who had bought a VIP treatment which included a welcome drink ( that we had pay for), lunch that we could choose free from the menu ( that ended up being an abbreviated menu of four small snacks of which we could choose one each), a shot on the sun beds (which the receptionist forgot so we missed our turn) and use of the facilities (three sauna's, a steam room, a bubble bath and a pool), And finally a gift (that we never received). We sat outside and tried to relax after the disappointing lunch which was difficult with all the trains going past! After a few hours we started getting quite hungry (due to the snacks we had as lunch) and decided to order a tostie with ham and after we finally managed to locate a member of staff as the restaurant was deserted!!! it took half an hour to arrive by that time we had had enought of our "relaxing day" so we just got dressed and went home hungry and unrelaxed.

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About Wellness centre De Thermen

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