Walts Live Oak Ford

4.3 · 282 reviews
waltsliveoakford.com Write a review
S
Shontheria Williams
Reviews 1
2020-10-19 15:32

I purchased a used SUV and was told there was no m...

I purchased a used SUV and was told there was no mechanical issues. The salesman was really nice and answered my calls and emails very promptly. After we agreed on a price and I made a deposit on the SUV they said they would deliver it to me no cost (I live 95 miles away); however, the next day they...

Read full review

C
Cierra Bennett
Reviews 1
2020-10-17 09:29

I can't say enough good things! We absolutely love...

I can't say enough good things! We absolutely love our Escape and everyone there was so kind and generous. Special thanks the Tommie, Jeff, Chris, & Jonathan for staying late to help us get our vehicle. We appreciate everything and are so happy with our purchase!

Read full review

J
John Pinkerton
Reviews 1
2020-10-12 16:32

I have taken my truck in for service at Walts for ...

I have taken my truck in for service at Walts for a diagnosis on death wobble my truck is experiencing. (YouTube has an exact video). Only 85000 miles.
Also had a transmission flush, oil change, and pressure test on cooling system. All was fine I left vehicle a couple of days. Truck ran great when ...

Read full review

C
Christy Lambert
Reviews 1
2020-10-07 14:39

It was an excellent experience and a excellent cho...

It was an excellent experience and a excellent choice. THEY was so nice and answered all my questions before I purchased my 2011 ford fusion hybrid. And if I have questions I call them and they help me out . I would definitely recommend you to other people. Lover the car and the friendly service. ...

Read full review

J
J
Reviews 1
2020-09-23 05:15

If you never listen or believe anything please bel...

If you never listen or believe anything please believe me. Stay far far far away from this dealership! Look up the yo yo scam and you'll see what to watch for. They won't make right on anything. Took advantage of me being a single widowed mother. I've begged and pleaded with them to make it right an...

Read full review

D
dena roberts
Reviews 1
2020-09-18 21:18

I can say this was the most pleasurable vehicle bu...

I can say this was the most pleasurable vehicle buying experience in my life! The staff was very pleasant. The process was fast and we didn t have to experience the back and forth game. I will be making future purchase through this dealership!

Read full review

W
william cheatham
Reviews 1
2020-09-17 05:26

I was interested in purchasing a vehicle here. The...

I was interested in purchasing a vehicle here. They send vouchers that dont mean anything i feel are false advertising. After getting juggled around like a circus act between sales people. And getting promised they can help. They come back as usual we need money down. Which is normal sales guy wants...

Read full review

R
Robert Dampier
Reviews 1
2020-09-16 20:48

Good, friendly and helpful for helping me with the...

Good, friendly and helpful for helping me with the dream of an Ol man to have a Mustang Convertible. Would rather a red, but black is o.k. now. Has some paint blemishes that need to be resolved, it is a program car, but for the price, I expect it to be fixed.Otherwise happy.
Robert Dampier

Read full review

B
Benevolent Ember
Reviews 1
2020-09-16 07:27

Samantha Kaczmarek in internet sales was an absolu...

Samantha Kaczmarek in internet sales was an absolute pleasure to deal with. I wasn t even sure I was going to buy a car, but she made the experience so smooth and painless, how could I not? Normally, buying a car is so stressful and so time consuming, but not this time! Samantha Kaczmarek s professi...

Read full review

T
tonya Shiver
Reviews 1
2020-09-14 02:04

I had a problem with Sirius not working through my...

I had a problem with Sirius not working through my stereo system and Sirius company was not able to help me, for 6 days in a row. I went to the Ford dealership and the salesmen therefore nonstop trying to figure out the issue. They stayed on the phone with Sirius and nothing worked. Sirius did not w...

Read full review

M
Marcus Johnson
Reviews 1
2020-09-10 21:45

Okay, so I am not a person to review everything in...

Okay, so I am not a person to review everything in life, but when something is as amazing like Walt's live oak ford I have to speak up.
So I have driven bmw for 10 years and I'm just over those cars, I wanted something with less maintenance and gas friendl & decided on a Fiesta 2018 new. The car is...

Read full review

J
JD Charles
Reviews 1
2020-09-08 05:51

On Friday night we found a really nice F150 Lariat...

On Friday night we found a really nice F150 Lariat 4x4 at Walt's Ford on their used car side with only 15000 miles on it. Since we were considering purchasing a new truck to pull our boat, we started shopping around on the Internet and visiting other Ford dealers in the area, but could not find anot...

Read full review

T
Tiffany Topping
Reviews 1
2020-08-27 23:44

I called and spoke with Sharon on my lunch break a...

I called and spoke with Sharon on my lunch break about our situation, and by 2:00 PM she had called my husband with the news that she had found a car that would fit our family's needs and our financial needs. The entire team worked around our work schedules to make sure that we left the dealership t...

Read full review

J
Jenna Thompson
Reviews 1
2020-08-27 23:25

Had my company car towed for an issue with the tra...

Had my company car towed for an issue with the transmission. The Service department were very quick to diagnose the issue and order parts for the repair. They fixed the car when they got the part and were very easy to work with. I would take my personal Ford F-150 there for service if needed in the ...

Read full review

A
Allan Szabo
Reviews 1
2020-08-24 13:51

my grandfather purchased a car recently and had so...

my grandfather purchased a car recently and had some issues with the pricing with the sales team. Finally spoke with the GM who was really nice and took care of the problem. I do want to point out that the sales people that were there at that Time were not the regular sales people and are no longer ...

Read full review

J
John Vann
Reviews 1
2020-08-23 14:49

Aaron Gresham and the team at Walt's did an excell...

Aaron Gresham and the team at Walt's did an excellent job with the purchase of my new 2016 Ford F-150. They me put in the truck of my dreams and customer service was above and beyond my expectations. They made everything possible. Had a leveling kit installed and Aaron and the crew give my girlfrien...

Read full review

P
Pamela Brock
Reviews 1
2020-08-22 05:20

Had a rough experience. They ran my credit close ...

Had a rough experience. They ran my credit close to ten times trying very hard to get me approval that they guaranteed. Yes I really didn't expect much but they did get me approved. After getting there the afternoon to finish up buying the truck I was getting, then giving my down payment, and then...

Read full review

C
Cathy Lamarre
Reviews 1
2020-08-11 01:53

I was contacted by phone right away after completi...

I was contacted by phone right away after completing my application on line. The price on vehicle was the best I could find in N Florida. The people at Walt's Live Oak Ford made buying my truck a great experience and I would do business with them again without hesitation.

Read full review

B
Bruce Brown
Reviews 1
2020-08-07 04:33

Great team at Walts Ford. My salesman Ken was very...

Great team at Walts Ford. My salesman Ken was very knowledgeable and worked hard to get me a great deal on my trade in. The sales manager was very open and up front with all the numbers getting me in a new truck for the price I wanted.
Because this is a non commission dealership there is no pressur...

Read full review

S
Stevie
Reviews 1
2020-08-02 21:28

I am very satisfied with the business they conduct...

I am very satisfied with the business they conduct. Derek and the rest of the staff were patient and kind. Walking through the paperwork and all was an easy process and I will do business with them again.

They were patient as I ran to my bank in Georgia to get things squared away on my end and we...

Read full review

J
Jennifer Smith
Reviews 1
2020-07-28 20:02

From my initial visit to Walt's Live Oak Ford, to ...

From my initial visit to Walt's Live Oak Ford, to purchasing my 2019 F-150, the salesman, David, was very informative and explained everything me in detail. My husband was working late and wasn't able to come to the dealership, David suggested that I take the truck home for the night for my husband...

Read full review

N
Newbeing Queen
Reviews 1
2020-07-19 12:37

My advice to anyone, if you are having problems wi...

My advice to anyone, if you are having problems with your newer vehicle, take it to get Checked. They have a good team working for them and They communicate well with one another. The receptionist is very prompt with answering calls and Mrs. Star and their Manager in service Department is polite and...

Read full review

L
Lexi Venom
Reviews 1
2020-07-19 00:36

My name is Cynthia A. Kyra contacted me immediatel...

My name is Cynthia A. Kyra contacted me immediately after I put in my credit app. With my credit not being the best, I was expecting to hear another no just like I have from other major dealerships I had gone to in my area. Kyra got me a yes in under 30 mins and got me into my 2011 Ford Fusion! She ...

Read full review

B
Brandon Colongo
Reviews 1
2020-07-16 12:53

I was fortunate enough to come across one of their...

I was fortunate enough to come across one of their cars online, which allowed me the opportunity to have one of my best car buying experiences yet. I was able to buy my car relatively quick, for a fair price, with a very polite and friendly staff.

Read full review

K
Kiana Thomas
Reviews 1
2020-07-14 06:51

I live in Ocala and often take my car to Ford of O...

I live in Ocala and often take my car to Ford of Ocala for maintenance issues and constantly being disappointed by bad customer service, extreme wait time, and worse of all insufficient diagnostics. I decided to take a trip to Walts ford in Live Oak where I purchased my car from. The almost 2 hour r...

Read full review

S
Sharon Matthews
Reviews 1
2020-07-07 12:13

I recently bought my 2012 Subaru Outback from Walt...

I recently bought my 2012 Subaru Outback from Walt's Live Oak Ford. I love the car. It is a great replacement for my 2007 Honda CRV.

Johnathan Robinson was my saleman, and he never tried to pressure me, and he answered all my questions. Walt's gave me a good price, and all the people at Walt's...

Read full review

L
Lisa
Reviews 1
2020-07-02 09:43

I went to Walt's Ford with one request: fix the sh...

I went to Walt's Ford with one request: fix the shaking in my car. Two days later and after a $300 bill, I was told it was fixed. And now four months later I've found out that they did the equivalent of slapping a bandage on it, knowing that I'd just be having the same problem a little while later. ...

Read full review

M
Michelle Morgan
Reviews 1
2020-07-01 08:45

I always have a positive experience with the Servi...

I always have a positive experience with the Service Staff at Walt's Live Oak Ford. They are very detailed when explaining the problem with my vehicle and go over the repair process very thoroughly. Great Service, Great People.

Read full review

C
Cyndi Jackson
Reviews 1
2020-06-27 03:02

I have some issues with the 2015 ford explorer I p...

I have some issues with the 2015 ford explorer I purchased, however donnie at the service department has been very helpful and caring..my complaint is when they do their check of a used vehicle do they not check the battery ? I only had this vehicle for approximately 3/4 months and was stranded in...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn