Wagner

Good company to deal with. Shipping is a little hi...

Good company to deal with. Shipping is a little high, other wise great company.

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Great price, easy shopping, I feel warm and fuzzy ...

Great price, easy shopping, I feel warm and fuzzy all over.

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The product selection is excellent. The website wa...

The product selection is excellent. The website was easy to navigate. The registration was a bit cumbersome but payment was easy.

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It makes no sense to force a customer to create an...

It makes no sense to force a customer to create an account when purchasing online. There needs to be another option to check out as guest like every other website has.

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Customer service was good, shipping options not so...

Customer service was good, shipping options not so good, especially since I reside in rural Alaska. Product will be tested under the harsh conditions of Alaska wilderness, using aluminum slip joint fittings on my inflatable Pioneer X-Stream raft to make a raft frame. I will see how the fittings hol...

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I have been ordering from Wagner for many years. ...

I have been ordering from Wagner for many years. They always ship promptly and the quality is very good. Recently I have worked with their fabrication department on a project and they shipped us some fabricated rails. They did a fantastic job. The lady that helped me on this project was very goo...

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Horrible and slow customer service. Right away I a...

Horrible and slow customer service. Right away I am accused of ordering the wrong product and they are requesting pictures of the materials with the measuring tape going across it; As if I don't know how to read a measuring tape. They said if I ordered the wrong product they would not provide a refu...

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On line order of some standard rail components wen...

On line order of some standard rail components went very well. Good website overall. Have dealt with R&B Wagner for years and am quite satisfied with their products, service, and pricing.

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Great product line and great company to work with.

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great service and the parts you need

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Always Helpful. The new site is easy to navigate...

Always Helpful. The new site is easy to navigate, parts have good stocking qty, and shipments are always on time.

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Great selection of specific parts I need to fabric...

Great selection of specific parts I need to fabricate with and the easiest online ordering for a company that I have ever used!

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Great products, easy to navigate this site.

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VERY GOOD

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-Sales representatives don't know the product.

-Sales representatives don't know the product.
-Slow customer service when trying to return unused parts.
-Incompetent warehouse staff regarding prompt shipping.

We needed some additional parts for a project that was being installed and paid exorbitantly for guaranteed overnight shipping. The p...

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easy ordering for excellent products

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OK place to work. Hard dirty work but decent pay a...

OK place to work. Hard dirty work but decent pay and benefits

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search is loaded w/ unwanted items

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I have worked with Wagner for 20 + years; and orde...

I have worked with Wagner for 20 + years; and order many times a year. Service people are always friendly. In 20 years have only had to contact them about 10 times, including a few custom orders. Never a blip.

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