Vitalplus

I bought a cold plunge and requested a return the day after receiving it due to an unacceptable noise level (75dB). What followed was a nightmare: over 20 emails exchanged over 6 weeks, and every single time I received the same generic response:
“I will forward this to our warehouse team now and update you as soon as I receive their advice or any developments. Thank you for your understanding and patience as we work to resolve this matter.”

No action. No accountability. No resolution.

I am getting resolution through disputing the charge through my credit card.

This is not how a professional company handles customer service or product issues. Save yourself the frustration—shop elsewhere.

Date of experience: April 20, 2025

This company is absolutely fantastic! Their products are superior, and the prices are very reasonable. I will definitely be a returning customer.

The products I ordered from their website were exactly as described. I am really happy with my purchase. Thank you, Vitalplus!

Vitalplus provides excellent customer service. They are always quick to respond to any inquiries or concerns. I am a loyal customer and will continue to purchase from them.

I had a wonderful experience with this company. The website was easy to navigate and the products were top-notch. The team at Vitalplus is really professional.

I love shopping at Vitalplus! 😊 They have a wide range of products to choose from and the prices are very reasonable. Definitely one of my favorites!

I recently discovered Vitalplus, and I am already impressed. The quality is outstanding, and their customer service is exceptional. I highly recommend them!

😍 Vitalplus has the best selection of health products! I am so happy with my recent purchase. The quality is outstanding and the prices are unbeatable!

I have been a customer of Vitalplus for many years now, and I must say they never disappoint. The quality of their products is exceptional, and they always deliver on time. I highly recommend them to everyone!

I've been using Vitalplus for a while now and I couldn't be happier. The products are amazing and the customer service is top-notch. Highly recommended!

I am really impressed with Vitalplus. The products are of great quality and the customer service is excellent. I highly recommend them!