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Uncommon Pizza

4.4· 209 reviews
Average ratingGreat
4.4/ 5

Based on 209 reviews

564%
422%
36%
25%
13%
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What reviewers say about Uncommon Pizza

Generated with AI from 209 reviews on Trustburn · updated 37 days ago

Across the cross-section of reviews, customers generally describe Uncommon Pizza positively, highlighting good food such as pizza, calzones, and cheesesteaks along with friendly staff. Some reviewers also note occasional issues with order accuracy and delivery, but the overall tone in the sampled reviews is favorable.
What does Uncommon Pizza do?

No description is on file for Uncommon Pizza, so what the business does isn't clear from the information available. Based on the review excerpts, reviewers mention ordering pizza, cheesesteaks, calzones, and other food items for delivery and dine-in.

What are the most common complaints about Uncommon Pizza?

The critical reviewers most commonly complain about long delivery times and order mix-ups, with one citing a two-hour wait and another saying they received a meatball sub instead of their cheesesteak order. They also report poor customer service, including issues with staff being unhelpful, a manager hanging up mid-complaint, and a delivery being cancelled after the card was already run. Food quality complaints in these reviews include cold, soggy, or stale items and prices being considered too high for what is received.

AI-generated from reviews on this page. Verify anything important with the company directly.

John Brubaker
Reviews 1

First time ordering from this place. We placed our order online at 5:45 on Friday evening, our pizza was delivered at 7:28. They claimed the delay was caused by fire and ice in lititz. I find it hard to believe, since their place is not near fire and ice, and our address was far enough away from the all the activities. Not thrilled with the service. The pizza was pretty good, but after nearly two hours, it arrived......not very warm. Might do better going to the establishment, so the jury is still out.

Kristina Bastian
Reviews 1

Easy, comfortable, welcoming atmosphere. Perfect for "hanging out" and visit with friends. Attentive, personal staff. Pizza was awesome! (see photo!) Totally uncommon and very special. (great for foodies!). Nice selection of beer and wine - just the right variety!

Destiny Floyd
Reviews 1

Horrible customer service and it seems to be made by people who half a** their job. The nachos (if that s what they want to call them) where just chips with microwaved cheese, the calzone was so soggy I couldn t even pick it up to eat, and you pay $3 for not even an entire pickle when you order fried pickles... everything is mediocre at best and highly over priced. Just go to an actual Italian restaurant, you ll get better service and much better food.

Brett McCoy
Reviews 1

Got Grubhub from here. Absolutely phenomenal food. Fries were delicious and super crispy. Best honey mustard I've ever had. Loaded fries were even better. Garlic pizza was fantastic. Calzone was fantastic as well. The best part of UnCommon pizza is the amount of filling and toppings they don't skimp!

C Oz
Reviews 1

They've been to my home multiple times. I went through the ordering process. They ran the card, and as soon as they ran the card I was told I am just outside their delivery area and the order is 'Up in the air' whether it will make it to me or not. Really? Up in the air....after payment processed? 2 Thumbs down for the waste of time. Uncommon Pizza has Uncommon sense.

Amanda Lompart
Reviews 1

Only order from here if you would like to wait almost 2 hours for garlic bread, ice cream, and beer. Especially if you prefer beer that's never been chilled. Ordered here at 4PM and had to call and do status checks on my order twice before it was received. When I finally received my order, the garlic bread was cold and the beer warm--apparently it had never been in the refrigerator. I called and spoke to the manager who informed me I conversed with someone regarding the beer never having been chilled. Nope no one ever said anything. Oh. And the manager told me he "had to go" when I voiced my complaint. Wonderful customer service.

Tyler Kline
Reviews 1

I've been here a few times now. When first opened it was great. An easy 5 stars, but each trip in seems less clean. Sticky tables for example. The food is 9/10 and cant beat $5 strong long islands. The staff also seems to have gotten progressively worse this being my 10th visit, but not enough for me to stop going.

Joel Henry
Reviews 1

Tucked away seemingly in the middle of a housing development, this little joint is worth the hunt. The pizza was very fresh and tasty. Not a thin and greasy style of pizza, more of an in between pan and thin. The sauce, cheese and toppings had great flavor. I especially liked the crust, something about it tasted nice but I couldn t place it.

I also had a side of Loaded Fries and they lasted about 2 minutes around my family. They were very good.

Service was great for an early Saturday lunch. Dining room was very clean. The prices are average, 16in pizza w/ topping, loaded fries and 1 soda costs $26.

Overall, worth checking out when in the area. They also have a full bar but I don t drink, it looked very clean though.

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About Uncommon Pizza

Address
616 paxton place