Tustin Toyota

4.7 · 2092 reviews
tustintoyota.com Write a review
G
Gabriela Maldonado
Reviews 1
2020-12-27 22:41

I met Mario Arellano the manager and Al E the prof...

I met Mario Arellano the manager and Al E the professional sales representative and they were VERY helpful from the beginning. I was looking for a Toyota in Los Angeles and happened to stumble upon the Tustin Location and I am very happy that I did. I am leaving happy with my car purchase. I will de...

Read full review

K
Kane Technical
Reviews 1
2020-12-27 20:16

Re: New C-HR XLE vehicle,

Re: New C-HR XLE vehicle,
Mr. Irving Rodilla and Mr. Mario Arellano,
My Toyota Experience with Mr. Irving Rodilla and Mr. Mario Arellano, have great communication skills; one on one with customer relations is excellent. They are astute and conscientious about making me happy about my new C-HR XLE ...

Read full review

A
Andrea Martinez
Reviews 1
2020-12-27 14:54

I recently came in to get a new car and Edward Zep...

I recently came in to get a new car and Edward Zepeda went above and beyond to help me find the right vehicle for me. Before I knew it, I was walking out with a brand new 2020 RAV4. The customer service I was provided with, was top notch quality and I would most likely recommend Tustin Toyota to all...

Read full review

J
Jonathan Katz
Reviews 1
2020-12-27 10:13

Our salesman, Raul Cardozo, and the Sales Manager,...

Our salesman, Raul Cardozo, and the Sales Manager, Mario Arellano, were amazing. They really fought to get us the best price. We ve known Mario for years and he really is a great guy. He cares about his customers and it shows. With such great service, we ll keep coming back for many years to come.

Read full review

D
diane wuebben
Reviews 1
2020-12-27 04:16

Bought our 2018 RAV4 here. Casey Tronosco was a br...

Bought our 2018 RAV4 here. Casey Tronosco was a breath of fresh air. I have not had good experiences in the past with car salesmen so working with him was a pleasant experience. He went the extra mile for me and gave me the best deal. I will refer him to my friends and family. Definitely ask for hi...

Read full review

J
Jose Valdez
Reviews 1
2020-12-26 11:07

I don't trust the mechanics and these dealer of th...

I don't trust the mechanics and these dealer of the Toyota of Tustin cuz I brought my car to believe there are a trusted people but I was very disappointed. I will not bring my car anymore for the service. I only bring for change the oil. So be careful when you bring your car to the dealer. Mechanic...

Read full review

F
Fabian T Mendez
Reviews 1
2020-12-26 03:08

Mario Arellano did it again! My family has been b...

Mario Arellano did it again! My family has been buying cars from Mario since 2003. He helped my brother Alain get a Toyota Corolla for an incredible price. So then my sister Nora went and bought a Toyota Corolla too! When my parents needed a car, mario got them a Toyota RAV4 for the best deal anyw...

Read full review

H
Harry Thompson
Reviews 1
2020-12-25 11:48

Tustin Toyota rocks and Jacob Becerra is a bad ass...

Tustin Toyota rocks and Jacob Becerra is a bad ass! The best customer experience by far. No sales antics, no beating about the bush, Jacob got me the best price straight from the get go. He was very assertive no one could beat his price. It was a waste of my time doing comparative analysis with othe...

Read full review

S
Se Ca
Reviews 1
2020-12-25 02:32

I just recently leased a car thanks to Ray Hachem,...

I just recently leased a car thanks to Ray Hachem, a sales and leasing consultant at Tustin Toyota. Since the moment I stepped onto Tustin Toyota until I drove away with a brand new Toyota car, he was very helpful and patient. He asked about my interests in a car and helped me pick one out based on ...

Read full review

Y
Yvonne Van Allen
Reviews 1
2020-12-24 22:45

As with most decisions nowadays, we spend a lot of...

As with most decisions nowadays, we spend a lot of time researching and comparing reviews before we make a large purchase. I hope this review helps you. I had a Corolla lease I was returning and had a firm budget I needed to stay under. The car buying process is something I would equate to a root ca...

Read full review

H
Helen C
Reviews 1
2020-12-24 18:36

Clement Chang's knowledge of all of the car models...

Clement Chang's knowledge of all of the car models was excellent! He was patient in explaining all of the different features of each model, especially the new safety features and hybrid technology. He was very considerate by giving us time and space to determine which one was the best fit for us. He...

Read full review

C
Cassidy Fajardo
Reviews 1
2020-12-24 06:18

Casey and everyone at Tustin Toyota were such an a...

Casey and everyone at Tustin Toyota were such an amazing help all throughout the purchase of my first new car! Thank you for making the purchasing process as simple as possible while making me super comfortable and at home! As a college student I appreciated there efforts in finding the car of my dr...

Read full review

N
Neda Farhangpour
Reviews 1
2020-12-23 09:28

Another amazing experience with Casey Troncoso at ...

Another amazing experience with Casey Troncoso at Tustin Toyota. I called him on the phone and told him what I wanted to pay and what car I wanted. I got to the dealership and picked th car I wanted and was out the door in 1 1/2 hours! Finance department was awesome and quick! I ve worked with the s...

Read full review

E
Estrella Perez
Reviews 1
2020-12-22 10:54

I bought my very first car here today! And I m ble...

I bought my very first car here today! And I m blessed to say that I was very pleased to say Mario Arellano Got me the best deals and I walked out extremely blessed. Thank you so much Toyota of Tustin all of the staff who helped me were incredible nice happy people. If anyone decides to get their ca...

Read full review

D
Danielle Rocheleau
Reviews 1
2020-12-21 11:42

FYI....the 2017 hybrid Highlander limited platinum...

FYI....the 2017 hybrid Highlander limited platinum blizzard pearl exterior with saddle tan interior dealer price is $46,000. If they try to charge you more, you are being ripped off. This car was the GM's personal vehicle and has over 1,000 miles. Go to AutoNation Toyota and they will give you a bet...

Read full review

G
Grace L
Reviews 1
2020-12-21 08:08

Gui Fang Zhang, my aunt, was very pleased with her...

Gui Fang Zhang, my aunt, was very pleased with her purchase of her new Sky Blue Toyota Rav4 2019 today, from Clement Chang of Tustin Toyota. Throughout the process, Clement was very courteous, patient, and highly professional. He even came on an off day to help us with this purchase. He thoroughly e...

Read full review

A
Ana Solorio
Reviews 1
2020-12-21 01:11

Cause they taking so long I been here seems 12:30 ...

Cause they taking so long I been here seems 12:30 and is almost 4 :00 pm I suppose to go to work at 3:00pm . I already lose a 1 hour from work . And is not only that supposedly they giving me today this appointment cause they not busy . The person who talk to me yes tu day tell me that . And I m not...

Read full review

L
luis garcia
Reviews 1
2020-12-20 20:20

Awesome experience.

Awesome experience.
Otto Jimenez our salesman was very friendly, knowledgeable, and went out of his way to make sure we got a good deal.

Read full review

K
Kelly Tran
Reviews 1
2020-12-20 14:00

The service here is fantastic. Donald Doan there h...

The service here is fantastic. Donald Doan there helped me out to find a car that was best fitting for me and showed me around patiently and gave me full details about everything I had questions for. He guided me step through step about the Camry and how it functions. Great and super nice guy, highl...

Read full review

C
chiao wayne
Reviews 1
2020-12-20 12:34

Just leased a Sienna and am very pleased with the ...

Just leased a Sienna and am very pleased with the whole experience. I did my homework before going in and then Jason Cai my sales consultant took care of the rest, In and Out within a HOUR, It is second car we bought here, I will be back and definitely recommend people to him.

Read full review

W
willy alvarado
Reviews 1
2020-12-20 00:01

Mario and Raul are real people. They are down t ea...

Mario and Raul are real people. They are down t earth when it comes to helping out their clients and their needs. Mario goes the extra yard in finding the best financing options and working within your budget! I have been to several dealers before ecising that Tustin Toyota is the place to buy! Ra...

Read full review

E
Ernesto De La Torre
Reviews 1
2020-12-19 20:05

HIGHLY recommend this dealership if you are in the...

HIGHLY recommend this dealership if you are in the market for a car, especially if you are considering a Toyota. Ask for Edward Zepeda

My wife and I went in on a Sunday to check out potential Toyota cars. We were greeted by Edward Zepeda and he accompanied us to take a new Camry for a test drive....

Read full review

M
Michael Luu
Reviews 1
2020-12-19 16:53

I had never bought a car from this dealership befo...

I had never bought a car from this dealership before and now I know why. I had never experienced such sleazy salesmanship. I was in the market for the RAV4 Prime and negotiated a dealer markup for the SE model. When my wife and I came in to complete the deal, we were astonished to see the proposed l...

Read full review

L
Levy Rabinowitz
Reviews 1
2020-12-19 00:06

I purchased a new 2019 Camry at Tustin Toyota last...

I purchased a new 2019 Camry at Tustin Toyota last week. My sales person was Al. I had met him twice: on my first appointment he introduced me to the features of the new car and on my second appointment he sold me the vehicle. Throughout this process Al was courteous, patient and highly professional...

Read full review

H
Hazem Alhadid
Reviews 1
2020-12-18 19:10

I bought Rav4 from Toyota Tustin last month and it...

I bought Rav4 from Toyota Tustin last month and it was a great deal , i would like to thank Mr Mario the manger because he helped me alot he is good manager plus i want to thank Kevin the salesman who take care of everything , he is good guy too and finally i want to thank Mr Bill the finance who h...

Read full review

R
Reynaldo Cornejo
Reviews 1
2020-12-18 09:58

after 10 yrs of no car payment, buying a new car w...

after 10 yrs of no car payment, buying a new car was not easy. I stopped by Tustin Toyota and was greeted superb by Greggory Crigger a sales manager. Told him was I was interested in, went to his inventory brought it back and we test drive the car. Greg tailor a deal I just couldn t say no to an...

Read full review

C
Carmela Sison
Reviews 1
2020-12-18 04:43

Thank you to Rudy Mesa for looking into my broken ...

Thank you to Rudy Mesa for looking into my broken rear-view mirror situation. You taught me how to remove my mirror and how to install it, and together we discovered the issue. You looked into surveillance footage of what could have possibly caused the problem, and instead of just assuming one thin...

Read full review

T
Ted Cheng
Reviews 1
2020-12-17 23:01

Horrible experience in being lied to about the ava...

Horrible experience in being lied to about the availability of a car. Took off from work to go to dealership and see salesman (Leonardo) that told us he was working on our quote. Waited 30 minutes for the Leonardo but no-show. Finally he sent his assistant out to tell us they had sold the car! No co...

Read full review

T
Tiana Durette
Reviews 1
2020-12-17 22:50

I had the most amazing car experience with an amaz...

I had the most amazing car experience with an amazing salesman Edward Zepeda! I m expecting my first child & I told him what I was expecting in a car & he directed me to th Toyota C-HR & I am completely in love with it! I know my child will be beyond safe because the recommendation he gave me ! I wi...

Read full review

K
Kelly Troncoso
Reviews 1
2020-12-17 21:17

Cruz in service is the best! He provides excellent...

Cruz in service is the best! He provides excellent service, is super personable, and gets things done that no one else can. You can tell that he truly cares for his customers. If you are going to stop by for service make sure you ask for Cruz!

Read full review

W
Will Hendricks
Reviews 1
2020-12-17 11:38

I had a great experience working with Ryan S on th...

I had a great experience working with Ryan S on the internet sales team. He took what I was anticipating being a long and frustrating day/weekend of car shopping and exceeded my expectations and beyond. In a very short amount of time he provided me with exceptional service and responsiveness and I...

Read full review

J
Jose Mesina
Reviews 1
2020-12-17 06:53

For starters, the dealer is the nicest facility I ...

For starters, the dealer is the nicest facility I ve visited in the car industry. The structure may seem small from the outside but the complete opposite once inside. I was amazed at the fact that there is a subway inside which gives major hospitality points. Next, Mario (Sales Manager) is very pass...

Read full review

A
Awesome Life
Reviews 1
2020-12-17 02:09

Had a great experience buying my 2021 Toyota Corol...

Had a great experience buying my 2021 Toyota Corolla Hybrid from Olmo Flores at Tustin Toyota. He s knowledgeable, friendly and helpful. He made the process smooth, quick and easy to understand.

Once I was ready to sign, Sam explained my options for an extended warranty (Vehicle Service Agreement...

Read full review

D
David & Lori Schneider
Reviews 1
2020-12-16 16:09

This was my second time getting a car from Tustin ...

This was my second time getting a car from Tustin Toyota and it was another great experience. They were able to get me the best pricing. John was very helpful (and funny) in sales. Jose, the sales manager, was great to and was very honest with us and helped get the deal done. Jonathan in financing w...

Read full review

L
Luz Quintero
Reviews 1
2020-12-16 08:59

WOW, that was our 4th experience going to the Toyo...

WOW, that was our 4th experience going to the Toyota dealer to lease a vehicle with Mario Arellano our Sales Manager representative. Every single time is more pleasant to do a transaction with him, he not only provides with all his attention, but he provides us with the best deals that the company ...

Read full review

B
Blaine Burch
Reviews 1
2020-12-16 07:29

I worked with Ryan from internet sales closely on ...

I worked with Ryan from internet sales closely on the purchase of a Prius Prime for my mother-in-law. I am extremely busy and can't take to the time to go to the dealership, but Ryan and his team worked with me to get an incredible deal. Ryan then rolled out the red carpet for my mother-in-law and...

Read full review

J
J J
Reviews 1
2020-12-15 23:07

I recently bought a 2020 4Runner this week. I work...

I recently bought a 2020 4Runner this week. I worked with Greg, and not only did Greg help me out but he exceeded my expectations and I m very thankful for his hard work and his management team. The finance lady Nikki also was nice and answered a couple questions. I ve been in the car business mysel...

Read full review

J
Jesus Rosas
Reviews 1
2020-12-15 11:14

Thanks to Cody for his responsiveness and help dur...

Thanks to Cody for his responsiveness and help during our new car search. He found exactly what we were looking for (and then some) and was able to match an unbelievable deal to get our business. Due to COVID we were hesitant to be at a dealer for 6+ hours (previous experiences), luckily Cody unde...

Read full review

G
Gabrielle Ramirez
Reviews 1
2020-12-14 11:15

The number one thing people are scared of when buy...

The number one thing people are scared of when buying a car is the salesmen. We all want the best deal without someone trying to feed us junk we don t need. Well if you go to Tustin Toyota ask for Casey, the internet sales manager. He s a family man and is so kind and approachable and HONEST. I defi...

Read full review

C
C ME
Reviews 1
2020-12-14 04:38

Great customer service and experience looking for ...

Great customer service and experience looking for a new car . For repairs and oil changes the prices can be a little lower cause it gets expensive. But George provides excellent service and help me out to get some coupons they offer online

Read full review

S
Sam Fallah
Reviews 1
2020-12-13 15:38

This one goes out to Ryan Squillace, great guy, ha...

This one goes out to Ryan Squillace, great guy, had an easy time with him. We sort of bugged him on the price of the car and he tried his best to get us a comfortable price. Thankfully, he came through and we had a great time working with him. Nice guy, always smiling, and respectful. I also loved h...

Read full review

M
Missy S
Reviews 1
2020-12-13 07:42

I was in the market for a new Sienna and after req...

I was in the market for a new Sienna and after requesting online quotes, Anthony Pittassi contacted me immediately to intoduce himself and offer his assistance. Even after receiving other quotes from other dealerships and even visiting another dealership over the weekend to test drive the car, via ...

Read full review

A
Ana Santos
Reviews 1
2020-12-13 06:38

Jacob in Internet Sales is fantastic!! I called to...

Jacob in Internet Sales is fantastic!! I called to get pricing and he was very transparent and answered all my questions with no hesitations. We went back and forth on a few different vehicles and he was very patient. If you want a quick transaction be sure to ask for Jacob

Read full review

E
Eduardo Salgado
Reviews 1
2020-12-12 12:07

Great service, thank you Otto for helping me and ...

Great service, thank you Otto for helping me and my daughter getting her into her first car. I love the fact that there was No stress. Otto explained everything step by step, even though there was a "credit issued" Otto made it happened. So much to say, I am grateful to have excellent service. T...

Read full review

I
Izzy Gomez
Reviews 1
2020-12-12 10:03

About 2 weeks ago my boyfriend and I decided to go...

About 2 weeks ago my boyfriend and I decided to go check out some trucks at Toyota. On our way in we had no idea what type of car we wanted. Then came Jesus Leon, outstanding salesman. He explained everything detail by detail on what we needed to purchase a car. He also made sure the car we chose wa...

Read full review

F
Felipe Silva
Reviews 1
2020-12-11 23:44

We went to Tustin Toyota first time in 2011 to buy...

We went to Tustin Toyota first time in 2011 to buy a Toyota yaris. Our sales guys was great Tarek Abdelmuti. Then, this year we went again to get another car with him due to the great experience as last time. He was oustanding , never pressure us to close the deal right away. He went thru all detail...

Read full review

S
Shawn T.
Reviews 1
2020-12-11 15:09

Just bought a new RAV4 with Mike Momayez. Car deal...

Just bought a new RAV4 with Mike Momayez. Car dealerships are a stressful place because you think you are always getting fleeced, but Mike was 100% honest and accommodated our needs. This is the second Toyota I bought from him, and I would go to him in the future because I know he is looking out for...

Read full review

T
tinabui429
Reviews 1
2020-12-11 13:20

Had a great experience with them! Donald gave us a...

Had a great experience with them! Donald gave us a great deal on the 2019 Camry SE. No other place could match the price. He clearly explained the monthly payments and interest rate. Also after we bought the car he took his time explaining all the car functions and how to use them.

Read full review

S
Samantha Hermosillo
Reviews 1
2020-12-11 09:30

I love bringing my Camry here for service. Everyon...

I love bringing my Camry here for service. Everyone is always so friendly! My car is my second child and I have brought her here since day one! Alex Cruz is always so helpful and friendly and he is one reason we always come back for service, especially driving from Corona. Thanks Cruz and service t...

Read full review

H
Hima Pop
Reviews 1
2020-12-11 08:46

After going to the dealer and trying a car that we...

After going to the dealer and trying a car that we like I asked them to come the next day to finish the deal they said Oky I brought my down payment and drove almost 100 mile for them they Chang the price and treated us very rude and very bad. 100% not recommended

Read full review

F
Franz Funk
Reviews 1
2020-12-11 08:18

I leased a Mirai from Tustin Toyota. From the firs...

I leased a Mirai from Tustin Toyota. From the first call, to the test drive, to the finance department, it was the easiest, fastest and most pleasant car acquisition of my life. Casey Troncoso, in particular, was fantastic thru the entire process. He knows his stuff, is easy to work with, and is unu...

Read full review

View all reviews on Trustburn
AMP version. View on Trustburn