Based on 10 reviews
Great experience! Spoke with Davi on the phone and met with Melody for our inspection a week or so ago & had service completed by Stefan. We re renovating and when Stefan got there we had a mess all around the home and he was probably the most patient and helpful person I ve ever met.
Service: Termite inspection
Matthew is always courteous and thorough.
Service: Inspection
Best pest company to do business with! We had a lovely young woman come out and help us. You made this easy and entertaining. We love your mouse cars and my grandchildren were given frisbees during our inspection. We ll be sending all of our family and friends you way!
Services: Termites, Termite inspection
I would like to compliment Abel from Branch #80 in Miami for his excellent and professional service. Abel was very informative and professional when he came to my house today. He took the time to treat the affected areas effectively and efficiently . I strongly recommend Truly Nole and especially recommend Abel for his excellent service.
Payed in full for pest control. Kept getting billed monthly. This happened three times. Had to stop running my corporation to deal with them. The field manager and tech were wonderful. Office was mentally challenged. The office manager was one rude lady. She acted like I did something wrong instead of fixing the problem. When a customer pays in full they are doing the company a favor. They should not have to call and argue with them to stop billing them monthly over and over and over again.
Poor execution, poor customer service, poor scheduling, poor results. If I could give them a ZERO a would do that. Antonio was great! He is gone now. And Marc his replacement is very nice but clearly overworked and not supported properly. Matt the exterminator seemed fanatic ( to get the bugs) seems he is gone too...
Services: Termites, Cockroaches
It's our first time using Termite service, we appreciated technician Steven' professional, kind service
Services: Termites, Termite inspection
I will not use them again. They charge a bunch of money and they only come into your home once. Whatever they throw on your grass will kill your grass. What got me the most upset was that the inspection guy, before i signed my contact, said i would only be charged $30.00 after each visit but that's not true, after a BIG DEPOSIT, i got charged $39.00 a month even when they didn't come. RIP OFF!!! i found other people that do a better job and only charge you for the services that are being done, not like Truly Nolen that charges you for the months they didn't even come to your home.. STAY AWAY from this company!!!!!!
Services: Bees, Mosquitoes, Spiders, Inspection, Cockroaches, Rodents, Ants
Thank you Truly Nolen for being TRULY amazing! Every step of this process was easy and explained thoroughly! Scheduling was a breeze and everyone was knowledgeable! I especially like the fact that your program treats our whole house! Spot treating didn t make sense to us!!
Services: Termite inspection, Cockroaches
I am very satisfied with the actual service HOWEVER
I am disappointed that TRULY. NOLEN can not seem to retain their excellent employees! For many years the individual who was in charge of our termite service ( he did not do the actual work) but he inspected and spent a great dal of time explaining what needed to be done! He was very familiar with our home and our issues! The technicians were also excellent as there is a real advantage in having continuity- They were able to follow up so efficiently as they had history and knowledge of our needs! Alas we no longer have the three individuals as they no longer work for Truly Nolen!! It is also difficult to set up appointments as I often have to wait for a call back. The individual who does our regular pest inspections does a great job and he has been with us for several years.
:The work TRULY NOLEN does is excellent! but your customer service and employee continuity is lacking!
But you do get results!
thanks thanks thanks
cathi graham
Services: Termite inspection, Inspection, Ants
No news yet. This is where the business shares its own updates and press.
No photos yet. Photos shared by reviewers will show up here.
Truly Nolen is a family-owned company offering termite control, exterminator services, and more. Call to get your free estimate.
Truly Nolen is a family-owned company that has been providing top-notch pest control services for over 80 years. With a focus on customer satisfaction and innovative solutions, Truly Nolen has become one of the most trusted names in the industry.
The company was founded in 1938 by Truly Wheatfield Nolen, who had a passion for pest control and a commitment to excellence. Today, Truly Nolen is still family-owned and operated, with over 80 locations across the United States and internationally.
One of the key factors that sets Truly Nolen apart from other pest control companies is their commitment to using environmentally-friendly solutions whenever possible. They understand that many customers are concerned about the impact of pesticides on their health and the environment, so they offer a range of alternative treatments that are just as effective but much safer.
Truly Nolen offers a wide range of services to help homeowners and businesses keep pests under control. Their termite control services are particularly popular, as termites can cause significant damage to homes if left unchecked. They use advanced techniques like thermal imaging cameras to detect termite activity even in hard-to-reach areas.
In addition to termite control, Truly Nolen also offers general pest control services for ants, roaches, spiders, rodents, and more. They use an integrated approach that combines inspection, treatment, exclusion techniques (like sealing up entry points), and ongoing monitoring to ensure long-term results.
Another area where Truly Nolen excels is bed bug treatment. Bed bugs have become increasingly common in recent years due to increased travel and changes in pesticide regulations. However, they can be notoriously difficult to get rid of once they've infested your home or business. That's why it's important to work with an experienced professional like Truly Nolen who knows how to identify bed bugs at all stages of their life cycle (including eggs), treat them effectively without harming people or pets.
If you're dealing with any kind of pest problem - whether it's termites or bed bugs or something else entirely - you can trust Truly Nolen for fast response times , effective treatments ,and excellent customer service .They offer free estimates so you know exactly what you're getting into before committing any money .
Overall ,Truly nolan is one-stop-shop solution provider when it comes down controlling pests .Their expertise combined with eco-friendly approach makes them stand out from others .So if you want peace-of-mind knowing your home or business is protected from pests ,give them call today!