Login or sign up
For business

Trinus Technologies Inc.

4.8· 35 reviews
Average ratingExcellent
4.8/ 5

Based on 35 reviews

594%
40%
30%
20%
16%
Ask AI

What reviewers say about Trinus Technologies Inc.

Generated with AI from 35 reviews on Trustburn · updated 33 days ago

Customers consistently describe Trinus as helpful, knowledgeable, and trustworthy, praising their quick responses, fair pricing, and integrity.
What does Trinus Technologies Inc. do?

Trinus Technologies Inc. provides stress-free IT management and cloud services to government agencies, businesses, and municipalities across Canada.

What are the most common complaints about Trinus Technologies Inc.?

The critical reviewers complain about long wait times and poor communication. One described it as terrible, saying a computer took two weeks and counting, while the other reported being ignored for over two weeks regarding a replacement power chord for a Dell laptop.

AI-generated from reviews on this page. Verify anything important with the company directly.

Samantha Franke
Reviews 1

I really enjoyed my experiences at Trinus. The guys are always so helpful. They fixed my ancient macbook (I was amazed and grateful that they were able to help it at all), but when they sent it with me, the usb port had stopped working. I came back and they offered me a full refund because they hadn't fully fixed it. I declined, as they did more than I expected and fully deserved the fee charged. I also worked at a business that used Trinus for computer system support. They were always amazing to deal with. I highly recommend. A business with true integrity.

Dan Houcher
Reviews 1

I have purchased equipment from Trinus, and also used their services. I find that they treat me very well, and provide honest feedback and options for me. I have never felt pressured into making a purchase. I am comfortable recommending Trinus to the people I work with and friends too.

Vicki Baird
Reviews 1

Was one of Trinus's first customers bought 3 Dell laptops (all identifical) for the office environment. Service then, was awesome. Over the years Trinus moved to bigger clients who obviously provide more money than the little guy. Went in to see them over two weeks ago as my Dell power plug is wearing out. Mike (the person I have always dealt with) said he could order a couple of power chords, would call me back with a quote....no call, I called again the next day and he provided me a quote, said it would be two days.....called last Tuesday (over a week later) as now my chord is starting to smoke, he said he would check on them and call me back.....no call back. Called Thursday, told Mike was out of office for day on "big" project. Asked if my power chords were in, lady said one of her technicians could help me.....male voice answers call, says it is Mike's department, can't help me.....I said screw it I will buy an new computer.....he says ok and hangs up.....didn't even want to ask if I wanted to buy from them. Will not go back to Trinus, what was once a helpful local store in our community, no longer cares about the little man....my new computer arrives from Amazon today... YAY YAY YAY..

Ziad Sheena
Reviews 1

Our firm has been using Trinus Technologies for 15+ years. They have been instrumental in supporting our growth and development.

Dave and Kevin are consummate professionals, keeping us apprised of the latest technological advances and security requirements to keep our business moving forward. Most importantly, they understand the nature of our business which allows them to provide effective and focused recommendations.

Then there is Bindu .......... he is an IT rockstar. Professional, hard-working, patient, intuitive and quick to respond when we need him. He is absolutely essential to our day to day operation, and truly cares about our firm.

We would highly recommend Trinus Technologies to anyone in need of IT services, and look forward to working with them for many years to come.

Lawrence Roberts
Reviews 1

I have been using Trinus for the last three years. They have been able to do some amazing things for me in regards to data recovery. All of my kids videos an pictures would have been lost if it wasnt for them. Kevin, Joe, and Mike are all fantastic. Thanks for your hard work, love coming in to the store to see whats new.

Jeff McCann
Reviews 1

What can I say about Jon from Trinus. He is professional and has a real genuine want to help and solve your problem.

If you are looking for an IT Company that cares and will solve any issue you have...then Trinus is it.

Give them a call today and you won't be sorry!!!!

Krista Lindstrom
Reviews 1

If you are looking for a company with a true understand of what customer service is, these guys are your go to! No matter how big or small of an issue you may be having, the people at Trinus Compute Centre are more than willing to help! Whether you walk through their front door or pick up the phone to ask them a question, they are more than willing to work with you through the problem! Not only do they help fix your issue, they take the time to explain where the issue was and show you how to avoid it in the future and how to fix it if it occurs again. They are truly knowledgeable, friendly and awesome people! Thanks Trinus!

Pauline Chom
Reviews 1

I bought a computer a while ago and was having some trouble with my network. I called up Trinus and with the click of a button they were able to connect with my computer and fix my network. I did not have to unhook and bring in my tower. The guys at Trinus are always helpful and easy to talk to.

Liane Fadrny
Reviews 1

Love this company! I am just a small store and they treat me as if I am just as important as the big guys.
I always worried it would cost me a fortune to get anything repaired. No way... they are so reasonable I would not think twice about getting services done. Extremely helpful on the phone too.
Thank you Trinus! I am happy to have found you. Will definitely recommend you to family and friends.

M. Woods
Reviews 1

I have had issues with computers at work, and I called Trinus to see if the could fix them. They knew what the problem was right away, I took my equipment into their office and within minutes my computers were operational again and I was able to get my business back on track. Thank you to Michael and Kevin for the great work and affordable assistance.

Chill Group
Reviews 1

My experience with Trinus has never been anything but awesome. My accounting firm relies on computers every minute of our workday and Trinus not only has the products I need, but they have the expertise to train us on them, to service them, and are always quick to offer support when asked. I know my firm's IT needs are in good hands with Trinus, and I would recommend them to everyone!

Yvonne Kuchta
Reviews 1

Super happy with our purchase from Trinus- They set up our entire office with a "vision" we had from seeing someone else's office and describing it to them. As we are not tech savvy they came to our home and set up all the monitors, connected all the gadgets we have and made sure we knew what to do with it all. Since this time we have used the service department for in house calls to help us learn more- and particularly Mike has gone out of his way with follow up help- even texting on a Sunday. Thank you!

Colin Dvorak
Reviews 1

The staff at Trinus are amazing! From the second I walked through the door, to the patience of helping me go through every little single detail when I was looking for a new gaming laptop and the million questions I had, to the follow up service/customer support when I had any questions!
Their knowledge of the products out there was outstanding. Very very knowledgeable and very willing to work with me in all aspects of my search and did everything they could to match a system to match my needs.
From my own experience, they had access to better products then the big box stores and for less money. I love being able to buy something better for cheaper! That's why I have purchased 3 computers from Trinus and will soon be being my 4th!
If you need a new computer, have a computer that needs to be repaired, or have issues with your networks or any other IT problems, these are the guys you need to talk to!
Highly recommend them!

Nelson Braz
Reviews 1

Jon Harmon and the team he works with at Trinus are absolutely amazing! I took our kids notebooks over to cleanup and increase performance and they are working perfectly now and ready for the new school year. By taking this approach it not only saved me from buying new computers, but it also saved me from having to garbage them in to a landfill, which is important to me. Thank you Jon!

Ashleigh Munro
Reviews 1

Trinus has been our primary contact for all things tech-related for our business (Kiwi Nurseries) for the last year or so. We have been very impressed with the way they handle their accounts as they have been very accommodating to our retail business hours and have helped us with everything from password issues, printer hookups, installing and moving a new server and countless other questions and issue that have come up. They always respond quickly and provide complete answers to all our questions and don't mind explaining things multiple times if necessary.

I have no hesitation in sending personal or business contact to Trinus for anything tech-related, knowing they will be in good hands.

News

No news yet. This is where the business shares its own updates and press.

Photos

Widgets

Boost your business trust by displaying a widget on your website — a simple way to convert your visitors into customers.

Get the widget for your site →

About Trinus Technologies Inc.

TRINUS provides Stress-free IT Management & Cloud Services to Government Agencies, Businesses, and Municipalities across Canada.

Trinus Technologies Inc. is a leading provider of stress-free IT management and cloud services to government agencies, businesses, and municipalities across Canada. With over 25 years of experience in the industry, Trinus has established itself as a trusted partner for organizations looking to streamline their IT operations and improve their overall efficiency.

At Trinus, we understand that managing IT infrastructure can be a daunting task for many organizations. That's why we offer a comprehensive suite of services designed to take the stress out of IT management. Our team of experienced professionals works closely with clients to develop customized solutions that meet their unique needs and budget requirements.

One of our core offerings is our managed IT services program. This program provides clients with access to a dedicated team of experts who are responsible for monitoring and maintaining their IT infrastructure around the clock. From software updates and security patches to network monitoring and data backups, our team ensures that clients' systems are always up-to-date, secure, and running smoothly.

In addition to managed IT services, Trinus also offers cloud computing solutions designed to help organizations leverage the power of the cloud while minimizing costs and maximizing flexibility. Our cloud services include everything from virtual desktops and servers to backup storage solutions and disaster recovery planning.

At Trinus Technologies Inc., we pride ourselves on delivering exceptional service at every stage of the client relationship. From initial consultation through ongoing support, our team is committed to providing personalized attention that meets each client's unique needs.

If you're looking for stress-free IT management or cloud computing solutions in Canada, look no further than Trinus Technologies Inc. Contact us today to learn more about how we can help your organization achieve its goals through technology innovation!

Address
110, 3806 49 ave