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Times Communications

3.4ยท 15 reviews
Average ratingAverage
3.4/ 5

Based on 15 reviews

527%
427%
327%
20%
120%
Antonio Rosado
Reviews 1

The services provided by Times Communications are exceptional. The team is knowledgeable and professional. I have been a customer for several years and have always been satisfied with the quality of their work. I highly recommend them to anyone in need of communication services.

Chris Van Stee
Reviews 1

My company entered into contract negotiations with Time Communications one year ago. Over the past year the service has been very good and we have been very pleased with the services we have received. Unfortunately, after exactly one year of working with Time Communications and no changes made to the services we had been getting all along, they have now notified us of their intent to increase our monthly charges over $1000-$1500/mth when we were paying less than $100/month in total. In dealing with their staff, they threatened to violate their own contract by terminating our agencies account within 24 hours without cause. Due to the nature of our business, we are 95% dependent upon the phone services offered by Time Communication in our daily operations. This company offers a good service, however, once you're counting on them, they appear to become like bullies on the playground. My advice is to stay away. We are currently using our allotted 30 days for termination as provided by their contract to find alternative services.

M
Reviews 1

Did not provide the service they promised me, overcharged and charged for "outgoing long distance" calls even though they only take calls. There were times when their "servers" were down and calls did not go through which means I lost business. Overall it was not a great experience and a huge waste of money as every month they billed me three times the amount they told me to expect and what I agreed to.

They also refused to end the contract even though they did not provide the contracted services.

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About Times Communications

Arvig Answering Solutions provides call answering, customer support, emergency dispatch service, outbound calling, tech support & more.

Times Communications is a leading provider of call answering, customer support, emergency dispatch service, outbound calling, tech support and other communication solutions. The company has been in the industry for several years and has established itself as a reliable partner for businesses of all sizes.

One of the key strengths of Times Communications is its team of highly skilled professionals who are dedicated to providing exceptional customer service. The company invests heavily in training its staff to ensure that they have the necessary skills and knowledge to handle any type of communication challenge.

Arvig Answering Solutions is one of the flagship services offered by Times Communications. This service provides businesses with a cost-effective way to manage their incoming calls without having to hire additional staff or invest in expensive equipment. With Arvig Answering Solutions, businesses can rest assured that their calls will be answered promptly and professionally by trained operators who are familiar with their business.

In addition to call answering services, Times Communications also offers a range of other communication solutions such as customer support, emergency dispatch service, outbound calling and tech support. These services are designed to help businesses improve their overall communication efficiency while reducing costs.

One area where Times Communications excels is in providing customized solutions tailored to meet the specific needs of each client. The company works closely with clients to understand their unique requirements and then develops customized solutions that address those needs effectively.

Another key strength of Times Communications is its use of advanced technology tools such as cloud-based phone systems and automated call routing systems. These tools enable the company's operators to handle large volumes of calls efficiently while ensuring that each caller receives personalized attention.

Overall, if you're looking for a reliable partner for your communication needs, look no further than Times Communications. With its team of skilled professionals, customized solutions and advanced technology tools, this company can help you take your business communications to new heights while reducing costs at the same time!