Questions about ThermaWire Electric Heating Cable Solution
What is ThermaWire Electric Heating Cable Solution?
ThermaWire is an online retailer based in Canada that sells electric floor heating products and related accessories, including thin floor warming mats, thick floor heating cables, snow and ice melt cables, thermostats, tools, and accessories in 120V and 240V configurations.
What discounts or special pricing options are available?
The company offers a clearance or specials section where customers can find discounted prices on items, including a 50% OFF sale on certain products and a 40% OFF deal on others.
How are orders priced and shipped?
Orders are processed in Canadian dollars, and free next-day shipping is offered on Canadian orders over a specified amount, with air freight included in the pricing.
How can a customer get a quote or learn about installation options?
Customers can request a quote by submitting floor plans via email, and the company provides product information and advice for various installation scenarios, such as over existing concrete or wooden subfloors.
How long has the company been in operation?
The business started distributing electric in-floor heating in Atlantic Canada in 2001 and began selling its own specially-designed lines of products online in 2011.
Where is the company located and how has its location changed?
ThermaWire is located in Dartmouth, Nova Scotia, after moving its distribution and fulfillment center from St. John's, Newfoundland, to offer quicker freight and lower costs.
What brands does ThermaWire carry and how does it support resellers?
The company carries products from other brands such as OJ Electronics and Bender, and treats resellers with generous wholesale pricing, training, product samples, advertising dollars, and a trouble-shooting hotline.
What pricing promise does the company make to customers?
The website states that if similar products are found at a lower price elsewhere in Canada or the USA, the company will be glad to beat that price.
How does the company ensure fast delivery?
The company includes air freight in its pricing and can get materials to a customer's door just as fast as if they ordered them locally.
What are some key features of their thermostats?
ThermaWire is proudly 100% Canadian owned and operated, and it offers WiFi Touch Screen thermostats with GFCI protection and air & floor sensors.
What specific product lines are designed for concrete or snow melt?
The company provides thin floor warming mats and cables ideal for concrete slabs and diamond lath mesh reinforced subfloor installations, as well as snow and ice melt cables for 240V systems.
How can customers contact the company?
To contact the company for quotes or support, customers can email sales@thermatlantic.com or call the business phone number +1 888-757-2210.
Who is the ideal customer for becoming a reseller?
The company invites contractors and retailers to apply to become resellers to get competitive discounts all year long.
What is the company's growth trajectory since its founding?
The website mentions that they started distributing electric in-floor heating almost two decades ago and have been growing steadily since 2001.
What is the official website of ThermaWire Electric Heating Cable Solution?
The official website of ThermaWire Electric Heating Cable Solution is thermawire.com.
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ThermaWire is an online retailer based in Canada that sells electric floor heating products and related accessories. The company offers thin floor warming mats and cables, thick floor heating cables, snow and ice melt cables, thermostats, tools, and accessories, available in 120V and 240V configurations. It also carries products from other brands such as OJ Electronics and Bender, and offers items at discounted prices in a clearance or specials section. Customers can contact the company for quotes by submitting floor plans via email, and orders are processed in Canadian dollars with free next-day shipping offered on Canadian orders over a specified amount. The site provides product information, selection tables, installation resources, and a blog related to electric floor heating systems.
- Website
- thermawire.com
- Phone
- +1 888-757-2210
- Categories
- Retail