The Charcoal Factory offers several charcoal varieties for different business applications. Whether you are looking for wood charcoal for BBQ use, bamboo charcoal, or shisha charcoal, there are multiple options to explore. This variety is helpful for importers and distributors comparing potential suppliers.
What reviewers say about The Charcoal Factory
Customers consistently praise The Charcoal Factory for product consistency from batch to batch, smooth and professional service, and reliable bulk quality, particularly noting that the bamboo charcoal burns longer than alternatives and that packaging arrives in excellent condition.
What is The Charcoal Factory?
The Charcoal Factory is a wholesale manufacturer based in An Hui Sheng, China, that produces bamboo charcoal, wood charcoal, and shisha charcoal. They supply bulk charcoal in A, B, and C grades to importers, distributors, restaurant chains, and private-label brands in over 60 countries. The company offers custom packaging, private label services, and full export documentation with every shipment.
What are the minimum order requirements and shipping options?
The business operates with a minimum order quantity of one 20GP container for bulk charcoal, while specific products like BBQ grill grates have an MOQ of 1000pcs. They support both sea and air shipping and provide complete export documentation for international buyers. The facility is located in An Hui Sheng, China.
What specific charcoal grades and specifications are available?
The product range includes high-heat wood charcoal with fixed carbon ≥78% and ash content ≤4% for food service, as well as low-ash bamboo charcoal with fixed carbon ≥80% and ash content ≤3% for shisha lounges. They also produce shaped bamboo shisha charcoal, machine-made shisha charcoal, and hexagonal BBQ charcoal briquettes. A-Grade products are available for both wood and bamboo varieties.
What additional products and grill grate sizes are offered?
The company provides a wide selection of BBQ grill grates including rectangular, round, and mesh options in various sizes ranging from 140mm to 445mm. These grates are made from high-quality stainless steel and are suitable for outdoor grilling, camping, and commercial barbecue applications. They also offer shaped bamboo charcoal and machine-made shisha charcoal for premium markets.
How does the manufacturing and quality control process work?
The manufacturing process involves sourcing bamboo and hardwood from verified suppliers with controlled moisture content before carbonisation begins at their production facility. Every batch is monitored for moisture levels, ash content, burn time, and size uniformity to meet international export standards. They ensure supply flexibility across industries without compromising quality.
Who is this manufacturer best suited for?
The business targets importers, distributors, wholesalers, retail chains, and supermarkets globally, with a focus on consistent quality and scalable production. They are particularly suited for private-label brands and restaurant chains that need reliable bulk supply. The facility is equipped with high-capacity production lines for global supply.
What core values and partnership approach does the company follow?
The Charcoal Factory emphasizes clear communication, reliable supply, and long-term relationships with their global partners. They state that their focus is on building partnerships rather than just transactions. The website highlights their commitment to consistent performance across all orders.
How can business customers contact the sales team?
The facility is located in An Hui Sheng, China, and can be reached via the business email info@thecharcoalfactory.com or the phone number +86 551 63514459. They also provide a WhatsApp connection option for inquiries. The contact page lists multiple sales representatives including Linda Han, Joy Qiao, Jenny Z, Garcia Yang, and Fan Hu.
What is the current Trustburn rating and what do reviewers highlight?
The Trustburn rating is 5 out of 5 from 4 reviews, with all four reviews being 5-star ratings. Reviewers praise the consistent product quality from batch to batch and the excellent condition of the packaging upon arrival. The bamboo charcoal is noted for burning longer than many alternatives.
How long has the business existed and what scale does it claim?
The company states they have been operating for 10 years and have served over 1000 retailers. They claim to be a leading charcoal factory in China with a controlled processing environment. The website mentions they are export-ready with scalable supply capabilities.
What digital tools and communication channels are provided for customers?
The business provides a blog and contact form for inquiries, and they encourage signing up for exclusive updates and new arrivals. The website includes links to social media platforms like Facebook, Instagram, Linkedin, Pinterest, and Youtube. They also offer a bulk quote request feature for potential buyers.
What raw materials and supply flexibility are emphasized?
The company mentions that their charcoal is produced from selected wood and bamboo shell, tailored for different markets and uses. They ensure supply flexibility across industries without compromising quality. The website highlights their commitment to consistent quality and reliable export-ready supply.
What is the official website of The Charcoal Factory?
The official website of The Charcoal Factory is thecharcoalfactory.com.
AI-generated from reviews on this page. Verify anything important with the company directly.
The product was fairly consistent from batch to batch, which is important for us because our customers expect the same performance every time.
Overall, the experience was smooth and professional, and I would be happy to work with The Charcoal Factory again for future orders.
After testing several suppliers, we decided to work with The Charcoal Factory because of their consistent product quality. The bamboo charcoal burns longer than many alternatives we tried, and the packaging arrived in excellent condition. Highly recommended for bulk buyers.
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The Charcoal Factory is a wholesale manufacturer located in China that produces bamboo charcoal, wood charcoal, and shisha charcoal. The company supplies bulk charcoal in A, B, and C grades to importers, distributors, restaurant chains, and private-label brands in over 60 countries. Its product range includes high-heat wood charcoal for food service and industrial use, as well as low-ash bamboo charcoal for shisha lounges and supermarkets. The business offers custom packaging, private label services, and full export documentation with every shipment.
- Website
- thecharcoalfactory.com
- Phone
- 055163514459
- ye02@aheven.com