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The Laser Cafe

5.0· 197 reviews
Average ratingExcellent
5.0/ 5

Based on 197 reviews

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What reviewers say about The Laser Cafe

Generated with AI from 197 reviews on Trustburn · updated 3 days ago

Customers describe the atmosphere as welcoming and warm, noting that the staff is friendly, prompt, and accommodating, while also praising the quick, painless treatments and visible results.
What does The Laser Cafe do?

The Laser Cafe is a medical spa in San Diego that specializes in laser hair removal treatments to help clients discover their natural beauty.

Are there any complaints about The Laser Cafe?

The critical reviewers wrote that the company can be very unhelpful and rude, and that there seems to be high staff turnover which affects the consistency of the experience.

AI-generated from reviews on this page. Verify anything important with the company directly.

Tonya Isabella
Reviews 1

Love the atmosphere inside, feels welcoming and warming. Schedule reminders are helpful as well. All staff has been very pleasant to work with. I feel like part of the family there unlike my previous experience at another establishment where I just felt like a number.

Araceli C
Reviews 1

The Laser Cafe is absolutely wonderful. The staff I've interacted with, namely Krystal and Bobbi, are always incredibly friendly, prompt, and accommodating. Super pleased with my results as well. The actual laser treatment itself is quick and made as painless as possible. Excited to continue going to them for all my laser hair removal needs.

Anna Gama
Reviews 1

I can barley put into words of how amazing the laser cafe is. I can t imagine getting my laser hair removal treatments anywhere else. I am currently doing my under arms and seen results after my first session. They make everyone feel so comfortable and welcomed. Thank you so much can t wait to continue my sessions and also try all the other things you have to offer !!

Jo V
Reviews 1

I started going to TLC a few months prior to the pandemic and even after they reopened, the staff has always been extremely friendly and accommodating. If you're one to forget that you have appointments, they stay on top of their appointment reminders! I have gotten my armpits done and saw some results after one session. I highly recommend this place if you plan on getting any hair lasered off!

Raul G.
Reviews 1

First time getting laser treatment and it was great. James and front office staff were very courteous. Aubry my nurse explained everything and made this experience a pleasant one and look forward to my next appointment. Place was very clean and felt safe and comfortable, especially during these times.

Cody Esp
Reviews 1

They are so sweet, friendly and real. They have a really wonderful community they create by offering membership, it's 29 dollars monthly and unlocks all these cool treatments. Thai so just what I've been looking fro. I const myself low maintenance but u like to look clean and put together, so I do laser hair removal and I also enjoy getting micro rolling or a chemical peal. By doing this my day to day routine can stay super simple and quick. Honestly my fav part is the no pressure and no uncanny valley. The staff all looks naturally beautiful bc of smart choices instead of super fake kinda freaks me out. I'm so glad I found a place that isn't on either extreme of the beauty spectrum it's casual classy but not over the top.

Danielle W.
Reviews 1

Laser Cafe Medical Spa

Getting laser is something I have been wanting to invest in for a while. I started my search with looking at the various places that offer laser around San Diego, reading reviews and comparing prices and I am so happy that I have found this place! They have amazing customer service and the overall feeling as soon as you walk into the spa feels like you are part of the family.

K-lyn is amazing, she was my nurse who did my consultation and treatment, so sweet and happy to answer any questions you have and does not rush you. As other reviewers have said, I too appreciate that your consolation is done by a nurse, and not by a sales person which is super important when you are gong in for medical treatment. There was no sales pitch at all and in my book that just won me over and I will continue to be brining my business here.

Thank you K-lyn and all of the amazing staff at laser cafe!!

Erika World
Reviews 1

Amazing experience at laser cafe with price and personnel! Bought 6 sessions through Groupon for an amazing deal. I was so scared to do laser on my armpits because I ve heard it can be quite painful but the staff took complete care of me and I was in and out in a couple minutes without any pain or discomfort. Happy to recommend this place to others.

Shivani Shah
Reviews 1

Love this spa
I have seen positive results in a large area in just 3 sessions
The place itself is clean and inviting and the staff is very professional

Rosemary Kim
Reviews 1

I was really nervous about getting laser treatment done for the first time but the staff at The Laser Cafe Medical Spa made me feel at ease the minute I walked in. They are always so kind and professional. K-lyn is awesome and quick while performing treatments. I m happy with the results and will continue to be a loyal customer.

Julia Howze
Reviews 1

Krystal and Bobbi were amazing. They explained everything in depth and made me feel very comfortable the entire time. My results were great, and frankly, this very tired mom of two has SO much more confidence that I don t look like Yzma anymore. I will be going back for my Botox every time! Thanks ladies!!

Erin Marr
Reviews 1

I recently started visiting the Laser Cafe. I am currently recieving treatments for multiple areas. I have had laser hair removal in the past from another company and let me tell you, the Laser Cafe suction capability on the laser helps out tremendously. I have had great results and there laser is not painful in the least bit. I highly recommend the Laser Cafe.

Cici G
Reviews 1

I came here as places were starting to open after COVID-19 precautions lifted and I couldn t be happier with the service or cleanliness. They ve thought of and prepared for everything, and the service was above what I ve received out of state at other laser hair removal locations. 100% recommend. Very professional, very friendly! Will definitely come again and recommend to my friends :)

Alejandra Amaya
Reviews 1

I had an amazing experience, the staff is so friendly and attentive. K-Lyn was my nurse, she did my sideburns.She is very knowleadgable and explained the prodecure step by step. I am very grateful to have found this place. They have AMAZING DEALS!! Thanks ladies.

Elizabeth Molina
Reviews 1

I ve been a client for Brazilian & underarm for a few months now. I m currently in my 10th session (keep in mind... I m an extremely hairy person)& I see results! Although I m not hair-free as of right now, I have progressed from when I started. The staff here is also friendly and flexible, so that s a plus! This is also my first laser hair removal experience & I wouldn t want it anywhere else!

Sam Spaccamonti
Reviews 1

So Fresh and So Clean!

We have the pleasure of working with many healthcare providers, clinics and medical spas. With this, we know that the cleanliness of a facility is one of the most important aspects of their service. I must say that SD Laser Cafe is one of the cleanest and professional medical spas that we visit. Kudos for having such a great facility!

Monica Cornell
Reviews 1

Once you walk in to the door you will meet friendly and professional people. The environment is clean and open. My nurse that was assisting me was Kristenlyn. She was very nice,sweet, and made me feel comfortable throughout the procedure. I was scared of the pain. But she did not make me feel comfortable and explained that there was minimal of pain. During the procedure, I was comfortable and it barely hurt at all. At the end, I purchased more treatments by her.

Monique Esquivel
Reviews 1

My experience with Laser Cafe from day one has been excellent. I was assigned KLYN for my laser treatments. KLYN is personable, patient and has a good sense of humor. She took the time to explain the laser treatment process in detail and understood my goals for hair removal. My treatments have been painless and with some giggles at times (certain areas - TMI). I would highly recommend KLYN and the entire Laser Cafe team!

Mo :-)

Cassy Rosen
Reviews 1

The review is long overdue! I absolutely adore that place! I've been a patient for laser hair removal for over 8 years now and now come back for micro needling too as my age starting drawing it's map on my face. The staff is super professional, knowledgeable and laid back - no pushing! Their laser is the most gentle and efficient I ever experienced - no pain/irritation whatsoever. Always search for their specials their website as there is always something ;)

Ellie Bellie
Reviews 1

I have been coming here for several treatments. I've had laser hair removal for my underarms, legs and brazillian. Bobby is a great nurse and has done all of my treatments. I have had great results thus far. The staff is awesome and the prices are reasonable. I highly recommend laser cafe!

Angela Allosh
Reviews 1

From the moment you enter The Laser Cafe until the moment you walk out the door, you are treated with warmth, thoughtful care and concern, attention to detail and the knowledge of knowing that you are being heard. I ve had about 4 sessions with my laser and i ve been LOVING my results.

Michelle
Reviews 1

The staff here is wonderful and it really makes a difference! I ve been to other corporate laser places before expecting them to have the top knotch lasers but not only did their lasers HURT but their customer service was spotty at best... This place is humble and my results from their laser are outstanding! This place is truly some tlc lol. They have amazing deals every month and they re always patient with me when I have a bunch of questions on what the best package is for me. Absolutely love coming here, keep up the great work guys!

Malally Fahim
Reviews 1

By far the best med spa I ve ever been to! Every time I ve left for somewhere closer to home, I end up coming back. This is the only place that gives me lasting results. The staff is great and the prices are very reasonable. Couldn t be happier with my experience at the laser cafe!

Mandy Wu
Reviews 1

The staff here is always friendly and professional! They ve been so good with the recent new covid guidelines that I feel safe here with all my services.

I ve had only one session so far but already see results. My second apt with with Nurse K-Lyn and again ZERO pain. I can t wait to continue my laser hair removal journey with The Laser Cafe! Their machine is one of a kind!

I highly recommend them!! Thank you for always being so sweet, professional and efficient!

Kristine Ameele
Reviews 1

I found a discount on groupon for this place and I'm so glad I bought it. They have amazing deals on laser hair removal and the staff is very friendly and accommodating. They made me feel comfortable and at ease with my treatment and were very informative. I recommend this place!

Jackelyn Nudo
Reviews 1

I ve been coming here for facial laser hair removal treatments. The facility is very clean and the customer service has been excellent. Hours are very convenient. I usually need a Saturday appointment and have not had any booking issues. Happy with my results and plan on getting more treatments for other areas. For reference, I m Asian with tan skin and black hair. Laser hair removal for upper lip was successful.

Jessica Donaldson
Reviews 1

I ve had 3 laser treatments done at The Laser Cafe and they consistently impress. All of the staff is extremely friendly and they make sure you are well informed about your treatment. After only 3 treatments, I ve already seen major hair reduction! If you re deciding on which laser treatment facility to choose, look now further. You won t be disappointed!

Jessa Lofton
Reviews 1

The professionalism and customer support is hands down some of the best I ve encountered. As a trans women, it is hard to find places that treat me with dignity and respect, highly LGBT+ friendly. Location is in the heart of hillcrest and easily accessible.
I seriously can not say enough about how pleased I am with this company.

Mark Davidson
Reviews 1

Seems as we men age Hair begins to sprout from new and rather interesting places. Perhaps that s where my scalp hair went. Needless to say it ain t supposed to be coming out my ears, period!

The Laser Cafe made the rather embarrassing hairs go away and did it while leaving me laughing.

Great Team, Great Experience!

Thanks Laser Cafe!

Mark

Sarah M
Reviews 1

I love this place for laser hair removal! I noticed a difference after my first session. The experience is quick, easy and most importantly, painless! Had I known this, I would have done this years ago. I absolutely love having to shave much less often and would highly recommend them.

Lauren Porrazzo
Reviews 1

So relieved that I found this place! I decided to go with the Laser Cafe because of the flexibility that it offered me financially and based on the countless positive reviews. The Laser Cafe's customer service is so great, they helped me throughout the entire process and made me feel at ease since I am new to everything! I joined as a member for $29 a month and I am already looking forward to the services that it offers me! Can't wait to go through this process with the Laser Cafe!

Katya Moctezuma
Reviews 1

My wife and I have been coming here for awhile now and every time the front desk ladies are always so friendly! They know who we are which means that they take the time to make conversations and get to know us!
The place itself is clean and the process always goes quick and on top of it you can see the results!

Susie Ramos
Reviews 1

I had an awesome first experience! Going in for the second treatment! Can t wait to start seeing my results.It did not hurt as bad as I thought it would. Staff is very friendly and professional. They will answer all your questions and concerns. Also the prices are very reasonable.

Makani Adric
Reviews 1

My new favorite place to get laser treatments done. Their location is just a short ride from downtown. The entire staff is professional and can answer questions or concerns effectively. They also offer dermal fillers and injections. Been happy with my results so far after just two visits, I will be coming back for more!!

Bryan
Reviews 1

The laser hair removal sessions I have had at The Laser Cafe was nothing short of amazing. The staff was incredibly professional and accommodating. Both Krystal and nurse Bobbi made the overall experience quite comfortable, considering this was my first time. I personally wouldn't go to any other place besides this one. For anyone trying to make a decision, go check out The Laser Cafe; you'll find yourself leaving a 5-star review, but only because more stars aren't available.

Serena Nguyen
Reviews 1

I completed three small area laser treatments(underarms) and have had a great experience. The staff explained everything to me about my treatment. The laser procedure itself was a quick process. Each time I had a quick experience and the laser was not painful. I could really see results after my first treatment. By the third one, my hair growth reduced drastically. The staff kept everything clean and everyone wore masks.

Karla Uzcategui
Reviews 1

I started the laser hair removal process for my upper lip with the Laser Cafe and it was an incredible experience. I wanted to try a small area first before choosing to get it on my legs. Unfortunately due to COVID I haven t been able to continue the treatment but I cant wait to go back. Ask for Kristin, she is a doll.

Lilly Juliette
Reviews 1

Great customer service/front desk staff. Both nurses I have had were so sweet and patient with me and all my questions. Make sure to get there a little early because parking can be a little tricky (although it is easier with COVID/less competition for parking). The front area has a spa vibe and the back rooms have somewhere between a medical vibe and a spa vibe. Things seem clean and the nurses I've had were really knowledgeable. So far I've had great results!

Racquel Ramos
Reviews 1

I ve been coming here for about a year now getting my Brazilian and under arms. The staff is great and the machine that they use is top of the line. I came from another laser spot prior to laser cafe, and was able to see much better results here than I did at the other place. And they have different monthly specials that you can take advantage of as well! Highly recommended!

Alex Tankka
Reviews 1

I have just started getting brazilian and under arm treatments at the Laser Cafe and I am so happy with their service! Kristin the administrative personel and K-lyn the laser technician are accomodating, really knowledgeable and have been great about making sure the process has been working well for me (especially since I am a little on the tanner side!). So far, I have been getting really positive results and a great $$ deal, I definitely recommend!

Donya Dinari
Reviews 1

This place is amazing! They have great service and everyone is super nice and accommodating. I always feel super welcome and they are very helpful when it comes to any questions or concerns I may have. Highly recommend if you are looking for a good laser place. I have super thick hair and I ve already seen a world of a difference in my growth!

Cheyenne F
Reviews 1

The Laser Cafe is fantastic! The staff is very professional and friendly! Lacey and K-Lynn have done a great job on my treatments so far. I have had three treatments for laser hair reduction on two small areas and I can already see the difference! The atmosphere is great and very inviting. I always feel welcomed, which makes me want to continue coming here! I highly recommend!

David Presslauer
Reviews 1

5 Stars! I've had 4 laser hair removal treatments on my abdominal and chest area thus far, and I'm very happy with the results and the experience.

The staff is always friendly, professional and making sure to address questions or incorporate feedback to guarantee best results.

The Laser Cafe is using top technology which is much more tolerable than other equipment I've been treated with at a different facility.

Jenn Ryan
Reviews 1

From the moment I walked into the Laser Cafe the staff was warm and welcoming! I felt very comfortable and can t wait to continue my treatments here. The service was efficient, but yet they took the time to make me feel at home and this helped me enjoy the experience.

Rachel Satoh
Reviews 1

By now, I have been "around the block" when it comes to getting laser hair removal done from various places. Trust me when I say that the ladies at the Laser Cafe (receptionist, and the nurses who are doing the treatments) are the most inviting, warm and provide such a relaxing atmosphere. I did not feel any pain when I was getting the treatments done, which was a fairly large area (arms and legs) to small areas (under the chin). In comparison to other laser treatments, laser at Laser Cafe has been so quick, and pain free. Love it. I originally came in as a Groupon client back in 2014, but I have been going back since I've been back in San Diego in 2017. They are fantastic! Also, they have great monthly specials too so you know you're not missing out on future discounts. Oh and did I say how awesome the staff that work here are? :) Thank you Laser Cafe!

Zachary Harper
Reviews 1

I have had a wonderful experience here with Emily and staff. They are always so kind as soon as you walk in. They send multiple text reminders about your appointment which is wonderful. I get botox here and have had nothing short of a fantastic experience. The knowledge level and experienced staff made it painless. I had no idea what I was doing when I went in and they walked me through the whole process. Thank you ;-)

Ant Lucero
Reviews 1

I'm getting laser treatment to remove excess facial hair. (They offer other services as well.)

Every time I've gone I have been greeted by friendly staff in a clean and tidy lobby.

The technicians are professional and proceed with care.

The facility is clean and comfortable.

Gigi Rogers
Reviews 1

Such a great experience here. I started with my underarms and stomach and now get my Brazilian. Emily is amazing, great bedside manner, easy to be comfortable with and is fast and helps minimize any pain. It sucks to get a laser on your lady parts, but the results are so amazing that it s totally worth the quick 10 min process.

Kim Blake
Reviews 1

After much research I decided to try laser hair removal with TLC and I can say it is so worth it. Shaving is such a pain and you can never really get a smooth shave, but after multiple laser treatments it s nice to have less hair and not have to shave every other day. The TLC staff is nice, welcoming and experienced. Happy to give them a great review they deserve.

Miriam Palavicini
Reviews 1

Really professional and nice staff. Everyone explained everything really well, and made me feel really comfortable. It was slightly painful for the laser hair removal, but not really any more than a wax. I m really happy with my results so far even after just the first treatment.

Cindy Tran
Reviews 1

This was my first experience trying out laser hair removal, and I couldn t have chose a better place! The staff is super friendly!!! I always look forward to my appointments! As for the service, it is very quick and painless hahah! I ve seen great results! I would highly recommend this place!!!

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About The Laser Cafe

Discover your natural beauty at The Laser Cafe Medical Spa San Diego. We are one of the best Medical spas in San Diego, specializing in laser hair removal treatments.

The Laser Cafe is a leading medical spa in San Diego that offers a wide range of beauty treatments to help you discover your natural beauty. With years of experience in the industry, The Laser Cafe has become one of the most trusted names when it comes to laser hair removal treatments.

At The Laser Cafe, we understand that every individual is unique and has different skin types and concerns. That's why we offer personalized treatment plans tailored to meet your specific needs. Our team of highly trained professionals uses state-of-the-art technology and techniques to ensure that you get the best results possible.

Our laser hair removal treatment is one of our most popular services, as it provides a long-lasting solution for unwanted hair growth. Unlike traditional methods like waxing or shaving, laser hair removal targets the root of the hair follicle, preventing regrowth for an extended period.

Apart from laser hair removal, we also offer other services such as Botox injections, dermal fillers, chemical peels, micro-needling with PRP therapy and more. All our treatments are designed to enhance your natural beauty while ensuring minimal downtime.

At The Laser Cafe Medical Spa San Diego, we believe in providing our clients with exceptional service at affordable prices. We strive to create a relaxing environment where you can unwind and rejuvenate while receiving top-notch care from our friendly staff.

We take pride in using only FDA-approved products and equipment for all our treatments. Our team stays up-to-date with the latest advancements in technology and techniques through regular training sessions so that we can provide you with cutting-edge solutions for all your skincare needs.

Whether you're looking for a quick touch-up or a complete transformation, The Laser Cafe Medical Spa San Diego has got you covered! Book an appointment today and let us help you discover your natural beauty!