We have rented for 6months in one house which was the length of that lease. We since have had a baby so were looking for something cheaper. Shelley from the company was very helpful and answered my many emails and questions. Since emailing we plan on entering a new lease with the company in a differ...
They honestly do not even deserve one star. I know people that have rented from this company and it is one problem after another. They paid a security deposit and a cleaning fee. Yet, after their lease was up, they had to replace carpet and pay to have everything deep cleaned. The cause of the carpe...
I waited until I received my final statement before writing a review and I must say, I'm overall very pleased with this organization. I lived at one of their houses for 6 years. They handle work orders quickly and efficiently, they respond to emails, and they don't nickel and dime you on your fina...
We rented a house in Springfield, Mo from The Jacques Company. I cant emphasis how much I appreciate this company, especially Michael Jacques. (to be fair, I have only dealt with Michael one on one). Michael is always quick to respond to emails or calls regarding any questions or requests. He is ver...
I have rented from this company the last year and its been nothing short of wonderful. The staff at Jacques Company is amazing and I look forward to renting from them for many years. Thank you guys, my family and I have loved every minute. If you have something negative to say about The Jacques Comp...
Jan Jacques helped us sell our house. We closed today! She was thorough and responsive through the process. She was courteous and professional to work with. She went to bat for us with the buyer when she needed to. We would definitely work with her again!
We have been with the company for 7 years. They are great to work with regarding maintenance issues. they also were willing to work with us when my husband became unemployed twice and we needed to pay partial rent then catch up when he became employed once more. I recommend them to anyone who is lo...
The Jacques Company was so wonderful to work with. They helped us sell our home in order to buy land to build. They made it easy and did all the paperwork to where all we had to do was sign on the line. Even thought it was listed high, they got us top dollar out of the sell of our house. Would highl...
Just talk to them. A level of incompetence unlike any other. Your investment properties will not be safe with them. Mine weren't, I was given proof of this today. thanks guys I'm looking at $10,000 plus in repairs due to terrible management. Don't even try to get smart with me like you did your othe...
The epitome of professionalism!!!...They do what they say and say what they do!!! I've always heard fantastic things from people that do business with The Jacques Company and my experience was no different. I decided to use them to manage an investment rental home, but I told them that I had a frien...
I have looked at the reviews and just thought I would add my two cents. Jan Jacques has purchased three different homes for us, and two are properties that are managed by the Jacques Company. This team is awesome, timely in reports (always get monthly report on 1st business day of the month) and hav...
They discriminate and do not have equal housing opportunities. I went and looked at a house that had a no pet policy and it was really nice, the guy that showed me the house was very nice and professional. I told him about my Tharapy dog and how he was going to actually be my service dog but ended u...
The Jacques Company handled the lease of our home for six years while we worked out of the country. Last year I decided to sell the home. I felt the sale was handled improperly and that the property was not taken care of during the time of the lease. The last month's rent, security deposit, and down...
Quick response to email but when I showed up the agent acted like I was wasting his time. When I pointed out the issues with both locations I was shown, I got no response. Might be a good company but not a good first impression.
Rented from them for just over 2 years. When we moved in the carpets were dirty and the place had to be painted. We took care of everything and asked them for nothing. All we received was a garage opener and had been in the house for 3 days before they gave us the keys. (had to change the locks when...