Based on 17 reviews
Hamister Group, LLC is a family business and recognized leader in healthcare and hotel management with nearly 50 years of experience. They manage a diverse portfolio of senior living and hotel real estate across eight states, focusing on hospitality, senior living, home healthcare, and multi-family properties. The company operates out of Buffalo, NY, and has a history of delivering exceptional customer experiences since 1977.
The business focuses on hospitality, senior living, home healthcare, and multi-family real estate. They actively pursue new acquisition and development opportunities within these sectors to generate strong returns for investors while providing excellent service for customers.
Hamister Group manages over 2,300 units and employs more than 1,300 people. They leverage this large team to maintain their culture of caring and forge strong partnerships with investors and customers across their portfolio.
At its core, the company operates around six key principles that guide every decision for their team, investors, and customers. These values ensure that all actions align with their commitment to integrity, satisfaction, and strategic innovation.
Dan Hamister was recognized as one of Western New York's most influential leaders on Buffalo Business First's Power 250 list in 2014 through 2022, 2024, 2025, and 2026. Additionally, the company has been named a Top Private Company by Buffalo Business First from 2011 to 2020, 2022 to 2026, and a Fast Track Company from 2011 to 2020 and 2022 to 2026.
Hamister Charitable Giving supports healthcare, education, and economic initiatives in Western New York, North Carolina, and Southeast Florida. This community involvement reflects their passion for giving back to the regions where they operate.
The company holds a Trustburn rating of 3.4 out of 5 stars based on 17 reviews. The feedback includes a mix of high praise for professionalism and some negative experiences regarding lease management during the pandemic.
Multiple reviewers highlight the team's high professionalism, attention to detail, and commitment to customer satisfaction. They also frequently mention the company's ability to deliver exceptional results and exceed expectations on projects.
They view every development project as a chance to establish a premier property known for excellent service and enduring value. This strategy ensures that new acquisitions and developments align with their goal of creating long-term value.
Hamister Group targets underperforming assets in high-growth markets to generate long-term value through operational excellence. They back their strategy with trusted investment partners to deliver stable, innovative opportunities that bridge senior housing and hospitality sectors.
The business is located at 10 Lafayette Square, Suite 1900, Buffalo, NY 14203. Their primary phone number is (716) 839-4000, and they also have a fax line at (716) 839-3700.
Recent news includes Hamister Group completing the sale of a Clarion Inn in Cranberry Township, PA in February 2025, and welcoming Jim Cavallo as the new Chief Operating Officer in April 2025. They also published articles about being recognized as one of Buffalo's fastest-growing companies.
Founded in 1977, the company is a second-generation family business built on hard work and creative strategic thinking. Mark E. Hamister and Daniel M. Hamister have led the organization over two generations, cementing their position as leaders in real estate management and investment.
The company offers an investor portal for those looking to invest with confidence. They provide income-generating opportunities through forward-thinking real estate investment and management, aiming to create substantial returns for shareholders.
The official website of The Hamister Group is hamistergroup.com.
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The Hamister Group is an outstanding company that provides exceptional services. Their team is highly professional and dedicated to delivering the best results possible. I was impressed by their attention to detail and ability to understand my specific needs. I highly recommend them for any project.
Working with The Hamister Group was a pleasure. Their team is highly skilled and professional. They completed the project on time and exceeded my expectations. I was impressed by their attention to detail and commitment to customer satisfaction. I would definitely work with them again in the future.
Working with this company was a great experience. They have a strong commitment to providing exceptional service and ensuring customer satisfaction. The team at The Hamister Group is highly skilled and professional. I was thoroughly impressed with their attention to detail and the quality of their work. I would not hesitate to recommend them to anyone in need of their services.
The Hamister Group is absolutely fantastic! They are extremely professional and knowledgeable. I was impressed by their attention to detail and the quality of their work. They delivered exceptional results, and I am beyond satisfied with their services. I highly recommend The Hamister Group for any project.
๐ The Hamister Group is simply outstanding! They are professional, efficient, and incredibly skilled. I couldn't be happier with the results they delivered. Their attention to detail and commitment to excellence is truly remarkable. I highly recommend them for any project, big or small. ๐
I recently had the pleasure of working with an incredible company on a project. The team at The Hamister Group was highly professional and delivered outstanding results. I am extremely satisfied with their services, and I would not hesitate to recommend them to anyone in need of their expertise.
I hired a company recently to handle a project, and they did an exceptional job. The entire process was smooth, and the results exceeded my expectations. I highly recommend them for their professionalism and expertise. They provided excellent service, and I am extremely satisfied with the outcome.
I recently hired The Hamister Group for a project, and I am extremely happy with the results. The team was professional, responsive, and highly skilled. They paid close attention to detail and delivered exceptional work. I highly recommend The Hamister Group for any project you may have.
I recently had the opportunity to work with The Hamister Group, and I must say they exceeded my expectations. Their attention to detail and commitment to excellence is truly commendable. From the moment I contacted them, they were responsive, professional, and genuinely care about their customers. The quality of their work is top-notch, and their team is incredibly knowledgeable and experienced. I highly recommend The Hamister Group for all your needs!
๐ The Hamister Group is absolutely amazing! Their team went above and beyond to ensure that I was completely satisfied with the results. The level of professionalism and expertise they bring to the table is unmatched. I am truly impressed by their dedication and commitment to excellence. I highly recommend them for any project, big or small. ๐
I recently hired The Hamister Group, and I am extremely happy with the service they provided. From the initial consultation to the final delivery, their team was highly professional and attentive. They exceeded my expectations in every way possible. I would highly recommend The Hamister Group for any project you may have.
I had the pleasure of working with The Hamister Group recently, and I couldn't be happier with their services. They are a highly professional team that truly cares about their customers. The attention to detail and level of expertise they bring to every project is remarkable. I highly recommend The Hamister Group for all your needs!
I am a current tenant in their flagship Hilton Garden Inn in Buffalo NY. I have been laid off due the COVID 19 and am a single father fighting for equal custody of my 2 beautiful children. Their management and VP of Sales has no sympathy or interest to assist me in ending my lease. They said it s a contract and we are sticking by it, even though they have removed all amenities I was promised due to the pandemic. Ironically their excuse to break their agreement was the same as mine, the pandemic, but they will not recognize my side only theirs as an excusable excuse. They should have more compassion during this time especially as their portfolio is made up of mostly nursing and assisted living homes which have been hit huge with COVID. I thought we were all In this together but apparently not Hamister, they are in this for themselves.
Awful place to work. If you know the Hamister name, then you should know to run far away.
Wouldn t put any of my relatives in any of their facilities
I AM A RESIDENT OF NORTHSHORE HEIGHTS KNOXVILLE FACILITY HAVING BEEN BROUGHT HERE AGAINST MY WILL - BY FORMER MARKETING DIRECTOR JIM DUKES WHO WAS FIRED FOR REASONS UNKNOWN TO ME AND UNRELATED TO ME. ONE OF MY DAUGHTERS HELPS PAY MY RENT SO HE PROBABLY WRONGFULLY ASSUMED SHE HAS MY POWER OF ATTORNEY. ONLY MY SIGNATURE IS LEGAL. NOONE HAS MY POA.
I HAD SUFFERED A HEART ATTACK AND UNDERWENT OPEN HEART SURGERY AND AND WAS SUPPOSED TO BE RETURNED TO SHERRILL HILLS WHERE I HAD BEEN A RESIDENT SINCE IT WAS COMPLETED 5 YEARS AGO WITHOUT MY 4 ROOMS OF FURNITURE OR MY CLOTHES AFTER REHAB AT LIFE CARE OF BLOUNT COUNTY, ANOTHER DIRTY, MISMANAGED FACILITY GUILTY OF MEDICARE FRAUD WHICH I AM ADDRESSING. I AM 86 YEARS OLD. IS THIS A SAMPLE OF ELDER ABUSE? OR DO THEY THINK THAT BECAUSE I AM 68 YEARS OLD I AM UNABLE TO DEFEND MYSELF?
I REALIZE THE HAMISTER GROUP IS PROTECTED UNDER THEIR LLC CHARTER FOR MOST LIABILITES BUT THEY APPEAR TO BE IN DANGER OF LOSING THEIR LLC AT NORTHSHORE HEIGHTS KNOXVILLE. A LOT OF RESIDENTS HAVE MOVED OUT AND MANY MORE, INCLUDING MYSELF, ARE FOLLOWING.
NSH IS DIRTY. THEIR WEBSITE DOESN''T MENTION THAT THEY ONLY CLEAN YOUR ROOM ONCE A WEEK. AT MY AGE,86, I AM UNABLE TO CLEAN THE OTHER DAYS. THE ONLY "ASSISTANCE "I RECEIVE ARE 3 BARELY-EDIBLE MEALS PER DAY. THEY ALSO CHARGE $6.50 FOR EACH MEAL THEY DELIVER TO YOUR ROOM. IN ADDITION TO $4,000 RENT (N0T $3,OOO THEY DESCRIBE IN THE WEBSITE) AND CHARGES FOR MEDICATION MANAGEMENT, I SPEND A LOT OF MONEY ON TAKEOUT FOOD. IT IS NOT THE FAULT OF THE CHEF (WHO IS LEAVING) OR THE KITCHEN STAFF BUT A LACK OF FUNDS TO PURCHASE DECENT QUALITY FOOD. THE FOOD IS VERY POOR QUALITY.
I COULD GO FURTHER BUT I FEEL SURE VERY FEW ARE INTERESTED. I DOUBT THAT MARK HAMISHER WILL SEE THIS OR BE INTERESTED IN READING IT. THERE ARE.TOO MANY LAYERS OF SCREENING BETWEEN US.
MY ADVICE TO EVERYONE DON'T READ OR BELIEVE THE WEBSITE. MY 'SUITE' IS ONE ROOM APPROXIMATELY 8X4 X 8X6 - THE SIZE OF MY WALKIN CLOSET I LEFT. THE ONLY FURNITURE I HAVE IS A QUEEN-SIZE BED AND A RECLINER SIDE BY SIDE WITH NO SPACE TO WALK BETWEEN. NOWHERE FOR ANYONE T0 SIT SINCE THE RECLINER IS MY "OFFICE" "
IF I AM ABLE, I WILL BE OUT OF THIS PLACE SOON ALONG WITH MANY OTHERS.
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Hamister Group, LLC. is a recognized leader in healthcare and hotel management, with 43 years of history and an exceptional record of business success.
The Hamister Group: A Leader in Healthcare and Hotel Management
Hamister Group, LLC. is a renowned company that has been providing exceptional healthcare and hotel management services for over four decades. With 43 years of history, the company has established itself as a recognized leader in the industry, with an outstanding record of business success.
Founded by Mark E. Hamister in 1977, The Hamister Group started as a small real estate development firm based in Buffalo, New York. Over the years, it has grown into a diversified organization that operates across multiple industries including healthcare and hospitality.
The company's success can be attributed to its unwavering commitment to excellence and innovation. The Hamister Group is known for its ability to identify emerging trends and adapt quickly to changing market conditions. This agility has allowed it to stay ahead of the competition and deliver superior results for its clients.
Healthcare Management
One of the core areas of expertise for The Hamister Group is healthcare management. The company provides a wide range of services designed to help healthcare organizations improve their operations and achieve better patient outcomes.
Some of the key services offered by The Hamister Group include:
- Consulting: The company provides expert advice on everything from strategic planning to operational efficiency.
- Staffing: It offers staffing solutions that help healthcare organizations find qualified professionals who can deliver high-quality care.
- Facility Management: It manages facilities such as nursing homes or assisted living centers ensuring they are well-maintained while providing excellent care.
- Rehabilitation Services: It offers rehabilitation services such as physical therapy or occupational therapy which helps patients recover faster after surgery or injury.
Hotel Management
Another area where The Hamister Group excels is hotel management. With extensive experience managing hotels across various brands like Hilton Garden Inn, Marriott Courtyard & Residence Inn among others; it knows what it takes to run successful properties that meet guest expectations while maximizing revenue potential.
Some key areas where they excel include:
- Revenue Management: They use data-driven strategies like dynamic pricing models which help maximize revenue potential while keeping occupancy rates high.
- Guest Experience: They focus on delivering exceptional guest experiences through personalized service offerings tailored specifically towards each guest's needs.
- Operations & Maintenance: They ensure all aspects related to maintenance are taken care off so guests have an enjoyable stay without any issues arising during their visit
- Marketing & Sales Support - They provide marketing support through social media campaigns or other promotional activities aimed at driving more bookings from potential guests.
Conclusion
In conclusion, if you're looking for a reliable partner who can help you achieve your goals in either Healthcare or Hospitality industry then look no further than "The Hamister group". With over four decades worth experience under their belt coupled with innovative solutions tailored towards each client's specific needs; they have proven themselves time again as leaders within these industries!