Terminix Pest Control

4.4 · 104 reviews
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Butler Arbrdlla
Reviews 1
2020-12-11 21:28

well the technician was very nice understanding he...

well the technician was very nice understanding he have service me before and each time he come he very polite and curious and the part he get in every area that might not need spraying but he do it anyway now that a good tech in my book

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Richard Brown
Reviews 1
2020-12-01 01:31

I personally want to thank Charlie Copeland for hi...

I personally want to thank Charlie Copeland for his professionalism, work ethic, and extraordinary customer service. Charlie, Thank you again for your efforts and the peace of mind you have provided us knowing the job was done thoroughly and correctly.

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Mose Carter
Reviews 1
2020-11-27 22:18

The employees are very communicative, they let you...

The employees are very communicative, they let you know when they are coming. They are very prompt and professional in the delivery of their Services. We need more employees like the Terminix employees. You must have a great training program because all I have seen was their extreme professionalism....

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Rachel D'Ambra
Reviews 1
2020-11-14 16:58

Great service, on time appointments. We switched f...

Great service, on time appointments. We switched from a competitor pest control company because they couldn't keep an appointment, Terminix has always been on time or within a 15 minute window. The cost is a bit cheaper and they only come out every other month. We are satisfied and if we were not we...

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Joseph Jackson
Reviews 1
2020-11-09 01:17

Our associate Rodney was excellent with all explan...

Our associate Rodney was excellent with all explanations about the service we were to receive and answered all questions pertaining to said services. Also he discussed the payment options we could pursue to avoid paying interest. We are very pleased with the job to date and the speed the tasks have ...

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Allison Melton
Reviews 1
2020-11-06 23:06

Timothy Mason is a great Tech. The best one I ve h...

Timothy Mason is a great Tech. The best one I ve had. He always goes above and beyond my expectations. This time I wasn t home and he let me know that I had a package on my porch. He is always kind and courteous. He takes the health of my kids and pets seriously and always takes time to acknowledge ...

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Jay Couture
Reviews 1
2020-10-04 03:23

I got a reminder of my appointment. I called the 8...

I got a reminder of my appointment. I called the 800 number to change it and while the IVR was very good, I was transferred to an agent who was able to find me another day that better fit my schedule. The technician notified me when he was on his way. He was courteous, clean, and friendly explaining...

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Eugene Cody II
Reviews 1
2020-09-19 09:23

Ralph never ceases to amaze me with the level of d...

Ralph never ceases to amaze me with the level of dedication he puts into his work. If ever we are seeing pest prior to his arrival there is never an issue once he leaves. He always goes above and beyond even removing wasp nest near my youngest daughters swing set!

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Edward Sanders
Reviews 1
2020-09-12 08:14

Brian Jernigan used to service a company that I wo...

Brian Jernigan used to service a company that I worked at and was a great guy. We loved to see him come around. He left such a good impression that when I became a Manager Volvo over a decade later and saw him I remembered right off the bat. He provides excellent service, is friendly to everyone, an...

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Dale Tinner
Reviews 1
2020-09-02 23:55

Peter Long has been our tech I believe 7 years. He...

Peter Long has been our tech I believe 7 years. He is knowledgable about his craft and very personable. He gets to know his customers and honestly I look forward to seeing him on his scheduled visits. I seldom complete surveys like this so know that I mean what I say or I won't answer the survey. I ...

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Shannyn Hulsey
Reviews 1
2020-08-11 10:06

Excellent service. When I call my technician, he m...

Excellent service. When I call my technician, he makes time in his busy schedule to provide service for our home. I will not allow any other company to service our home. They even came out to inspect our storage barn and little bonus room plus the attic, in which they found evidence of roof-rats. ...

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Yoriann Hull
Reviews 1
2020-08-06 09:15

Our service technician Antonio P. , always takes g...

Our service technician Antonio P. , always takes great care in identifying problem areas and seeing to the elimination of any pests that we make him aware of between visits. He is always nice and courteous to our staff to the point that the service visit isn't an interruption to our day-to-day opera...

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James Swift
Reviews 1
2020-07-27 13:26

I am disappointed in Terminx. I found a brown rec...

I am disappointed in Terminx. I found a brown recluse spider in my house and immediately called Terminex who I have a contract with. Someone came out and verified that I had evidence of them. I then paid a lot of money to get my home treated. The first treated day the technician sprayed a section ...

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Jamie Kannady
Reviews 1
2020-07-17 03:43

Rodney was super nice and included my kids in the ...

Rodney was super nice and included my kids in the inspection process. He was patient and answered all my questions. The service men that came and treated my house were also super nice and did a great job and answered all of my questions and were great with my curious kids!! Had a great experience. W...

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Michael Culbreath
Reviews 1
2020-06-15 11:18

These 5 star reviews are shills. Terminix is the ...

These 5 star reviews are shills. Terminix is the worst company I've ever dealt with, and I've used Comcast for many years.

- Terminix has overcharged me
- I've scheduled appointments with them and they've sent people on the wrong days.
- They've serviced my house and then sent someone the next...

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Lynda Wilkerson
Reviews 1
2020-06-11 06:22

Travis White is a great service specialist! He exp...

Travis White is a great service specialist! He explained the Terminix termite contract and answered questions I had about adding pests control at a later date. He was professional and pleasant! I feel confident that Terminix will always be there for me and my home should I ever need them!

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Donna Fountain
Reviews 1
2020-05-14 12:32

So, I have a platinum prevention pest control and ...

So, I have a platinum prevention pest control and termite protection plan with Terminix. I am charged $68 per month which is over $800 per year. For this price, you would think that I would be getting stellar service wouldn t you? WRONG. I called them this morning after both myself and my mail carri...

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Mary Racer
Reviews 1
2020-05-09 04:42

I had Terminix come to my house to see if we had r...

I had Terminix come to my house to see if we had roof rats. Terminix came over and told me we had a lot of rats in the attic and that the cost to get rid of them would be $6000. I had 3 other companies come by the next day to give me their thoughts and to give me a quote. All three companies told me...

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Bella
Reviews 1
2020-05-08 01:17

Ralph was professional, thorough, and amazingly ki...

Ralph was professional, thorough, and amazingly kind. He made the whole process easy- explained everything to me that he was doing and made me feel very at ease. He had great recommendations to help us keep the buggies under control. I appreciated his kind demeanor and excellent work. He deserves re...

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LaShonda Jones
Reviews 1
2020-04-20 21:37

Timothy deserves this rating considering his commu...

Timothy deserves this rating considering his communication regarding the appointment and knowledge of the type of treatment required. He called to verify we were in sync on the appointment time and ensured the treatment was done professionally, as well as thoroughly. Satisfaction was his #1 prior...

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Jim Beach
Reviews 1
2020-04-14 17:44

Terminix is the recognized leader in Termite contr...

Terminix is the recognized leader in Termite control. I have gotten great service over the years. My inside and outside structure inspection Monday was very thorough. Tech pointed out things I needed to do in a positive manner. Customer Service is very friendly and helpful.

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Raul Gonzalez
Reviews 1
2020-04-14 15:13

Beware of these guys. Have used Terminix in other ...

Beware of these guys. Have used Terminix in other places I have lived, and had no problem. The inspector they sent out was a con-artist telling me I had all this stuff wrong with the house. Got a second opinion from another pest control service and I am so glad that I did.

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C M
Reviews 1
2020-04-11 18:50

Jay was wonderful! He was very knowledgeable and t...

Jay was wonderful! He was very knowledgeable and told us everything he was doing. He did a wonderful job spraying the outside and inside. I was a little hesitant getting this service but I am very pleased we went forward with it. We have two kids under two and I now have peace of mind knowing i don ...

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Brian Guildan
Reviews 1
2020-03-28 21:56

So far so good with Terminix Pest Control at my Ar...

So far so good with Terminix Pest Control at my Arlington, TN house. They showed up on time and did all they said they would no plus some things that we're not expected! The technician even sent me video of the carpenter bees he got rid of that were drilling into my shed. I hope they keep up the goo...

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ting o
Reviews 1
2020-03-04 17:12

Unable to keep appointment made with customers eve...

Unable to keep appointment made with customers even with 2 hours window, no return phone call from branch manager, AMAZINGLY, their tech can check termite stations around my house in 5 mins even with a dog in the backyard. Local branch went into hideout.

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Catherine George
Reviews 1
2020-02-22 16:38

Have had them over a year now, and for the past 6 ...

Have had them over a year now, and for the past 6 months it is impossible to get the work do e properly. I have had many appts. made and confirmed and more than half of them no one showed up or the sent the wrong tech for the wrong services. Horrible experience! And management is not prompt to respo...

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Jan Sherrod
Reviews 1
2020-02-17 11:12

I have used Terminix for many years now and would ...

I have used Terminix for many years now and would recommend them to others who may be looking to contract or even change their current pest control service provider. Terminix has done an outstanding job for my current and previous homes they have serviced. I have both termite and pest control ser...

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Brown Dudley
Reviews 1
2020-02-15 08:37

Do not let Terminix encapsulate your crawl space. ...

Do not let Terminix encapsulate your crawl space. Services not rendered. Fraud. We put $2,139.34 as a down payment on Feb 19, 2019 and have been charged $90 each month ever since for an encapsulated crawl space. 5 months later (as of this review) and our crawl space still hasn't been encapsulated....

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Mary Peters
Reviews 1
2020-02-05 06:36

The same technician has provided my service for ye...

The same technician has provided my service for years now. He is very professional as well as personable. He always calls the day before with a realistic window stating his arrival and has always been within that window. Very pleased with the service provided

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Justin Bowen
Reviews 1
2020-02-04 16:17

I know that when I call Terminix they will take ca...

I know that when I call Terminix they will take care of my home right the first time. My service professional, Ralph, treats our home like its his own home. He takes care of my pest issues the first time, educates us on any types of pests present and the materials he's using as well as what we can e...

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Georgia Tarton
Reviews 1
2020-01-16 03:19

Tech is always on time. Attends to every detail. D...

Tech is always on time. Attends to every detail. Don't have to be home for external services and inspection. My tech is very professional. Always courteous and friendly. An asset. Knowledgeable about the professional services provided.

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