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Telus/WiMactel

1.0· 39 reviews
Average ratingBad
1.0/ 5

Based on 39 reviews

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Nathalie Laforest
Reviews 1

A real hustler, my local call does not work and I contact them to notify them and he charges me $ 16.17 without paying me back .. and the customer service really rotten ... I will bring a visa complaint .. Do not use your credit card in phone boxes because you will have surprises ... have some change

greg Mck
Reviews 1

Used the payphone at the hospital when my cell died. Got dinged $16.51 for a call to give the room number to a family member. It's Highway Robbery. Will check into making a complaint to the appropriate authorities!!!!!!Will also put a notice on hospital payphones.....

Mike Doerr
Reviews 1

My "Bell" calling card would not work on a payphone in Northern Ontario and the option was to use my credit card - WOW what a mistake. The call was completed - talked with my wife for a few minutes - thought nothing of it. Just rec'd my credit card bill - $32.26 and almost fell off my chair. This is ridiculous - this is highway robbery at its finest. Warning - do not use your credit card at any BELL pay phones.

Mubashir Mahmood
Reviews 1

WIMAC TEL is the worst company ripping customers using credit cards for making phone calls from the public booth. It charged me for two phone calls for $13.23 and $14.77 which were less than one minute each.
Beware and never use your credit cards for making phone call through this company. Thanks

Emilie Lebel
Reviews 1

Charged 15 dollars to tell a friend "ill meet you at the car in 5 minutes". Horrible customer service. They do not inform their customers of their rates unless you press "option 3". By that time, you've already selected the option you needed and never reached option 3.

Bill Shortreed
Reviews 1

I made a 5-minute phone call and charged it to my mastercard because I was outside cell range. Cost me $17.49. I never heard any prompts that would have told me how much they were going to charge. These guys are crooks. Telus - you ought to be ashamed of yourselves for letting these guys manage your credit card customers.

Dre Gears
Reviews 1

I didn't use this company at all and yet it charged me and my family 54.99! What the actual crap is this?! I'm almost certain that they scam-called my house several times and no one was at the other end. This company is trying to steal money from you! Take it from me, don't accept "collect calls" followed by this name. Dear Lord, have I had hell with these people...

Andrew Gouin
Reviews 1

14.77 for a one minute call because it was "operator assisted" yet we got a recording. We called to inform them we do not accept the charges as the cost was not divulged to us allowing us to reject the means to find alternative method. They reimbursed us the cost of the "operator assistance" and charged us the toll instead.

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About Telus/WiMactel

WiMacTel is a telecommunications company providing multilingual operator services, directory assistance, contact centre services, long distance, inmate telecom services and pay phones nationwide across Canada and the USA. We are unique in that we provide a full end to end solution owning, operating, servicing and developing the technology for the phones, network, call centre, data warehouse and billing services. As a result we have a very low cost structure and are able to provide rapid customized solutions tailored to our customers.

Our customers include LEC's and CLEC's, airports, hotels, universities, hospitals, other small/medium businesses, corrections facilities and consumers.WiMacTel is a certified long distance carrier, VoIP reseller, wireless reseller and payphone service provider nationwide in the USA and Canada. We have nationwide LEC/CLEC billing agreements and are a PCI DSS compliant credit card merchant.

Address
Unit N 7003 5th Street SE