TekServis

TekServis is a cloud-based online technical service program that provides monitoring and fault management for all technical services software. It allows users to manage their work from anywhere, independent of location, time, or device. The platform is designed to help technical service companies organize their operations efficiently.

The platform is built on a cloud-based infrastructure, allowing users to access information from any location. It supports SMS and email services to keep customers informed about repair and delivery processes. The system also enables users to view statistics and track device statuses in real time.

TekServis allows users to separate and maintain records for both companies and individuals. Customers can be grouped, and past operations can be accessed easily. The system also enables users to create their own database under the 'Customers' category.

Users can check the status of all devices, from incoming repairs to those waiting for parts, with a single click. The system tracks devices that have been repaired, returned, or are currently in service. This provides a clear overview of the entire repair process.

The platform offers a mobile-friendly design that ensures TekServis can be viewed without issues on different devices. Users can access the system on various platforms, making it convenient for on-the-go management. This feature supports seamless integration across multiple devices.

TekServis was developed by Krank Bilişim Teknolojileri and has been operating since 2015. The company has received recognition for its solutions, including participation in the 'Hayatı Kolaylaştıran Çözümler' acceleration program by Girişim Fabrikası and Turkcell. This highlights its commitment to providing innovative technical service solutions.

Reviewers consistently praise the knowledgeability and professionalism of the technicians. Many users highlight the speed and efficiency of the repair processes. The customer service is also frequently commended for being top-notch and responsive.

TekServis offers a free trial period of 15 days for new users. This allows potential customers to explore the platform's capabilities without any financial commitment. The free trial includes access to all core features of the system.

The platform provides statistical information through the 'Reports' category, allowing users to access historical data. This feature helps in evaluating the performance of the business and making informed decisions. Users can also track the performance of individual technicians.

TekServis allows users to track statistics based on brand and model, providing insights into incoming devices. This feature helps in understanding the volume of repairs for specific types of equipment. It also aids in managing inventory and repair workflows effectively.

The platform supports notifications for each device that arrives for repair, allowing for customized alerts. Users can choose to receive SMS or email notifications for specific events. This ensures that both the business and the customer stay informed throughout the repair process.

TekServis is designed to help technical service companies improve their efficiency and retain customers. By providing tools for monitoring and fault management, it enables businesses to streamline their operations. The platform is particularly useful for those looking to enhance their customer service and operational transparency.

The official website of TekServis is tekservis.net.

On Trustburn, TekServis has a rating of 4.3 out of 5 based on 11 reviews.