I recently used TekServis for computer repair, and I was pleased with their service. The technicians were knowledgeable and resolved the issue in a timely manner. I would recommend their services to others.
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Questions about TekServis
What is TekServis?
TekServis is a cloud-based online technical service program that provides monitoring and fault management for all technical services software. It allows users to manage their work from anywhere, independent of location, time, or device. The platform is designed to help technical service companies organize their operations efficiently.
How does the cloud-based system work?
The platform is built on a cloud-based infrastructure, allowing users to access information from any location. It supports SMS and email services to keep customers informed about repair and delivery processes. The system also enables users to view statistics and track device statuses in real time.
How does the customer management feature work?
TekServis allows users to separate and maintain records for both companies and individuals. Customers can be grouped, and past operations can be accessed easily. The system also enables users to create their own database under the 'Customers' category.
How can I track device statuses?
Users can check the status of all devices, from incoming repairs to those waiting for parts, with a single click. The system tracks devices that have been repaired, returned, or are currently in service. This provides a clear overview of the entire repair process.
Is the platform mobile-friendly?
The platform offers a mobile-friendly design that ensures TekServis can be viewed without issues on different devices. Users can access the system on various platforms, making it convenient for on-the-go management. This feature supports seamless integration across multiple devices.
How long has TekServis been in operation?
TekServis was developed by Krank Bilişim Teknolojileri and has been operating since 2015. The company has received recognition for its solutions, including participation in the 'Hayatı Kolaylaştıran Çözümler' acceleration program by Girişim Fabrikası and Turkcell. This highlights its commitment to providing innovative technical service solutions.
What do reviewers praise about TekServis?
Reviewers consistently praise the knowledgeability and professionalism of the technicians. Many users highlight the speed and efficiency of the repair processes. The customer service is also frequently commended for being top-notch and responsive.
How can I get started with TekServis?
TekServis offers a free trial period of 15 days for new users. This allows potential customers to explore the platform's capabilities without any financial commitment. The free trial includes access to all core features of the system.
How does the reporting feature work?
The platform provides statistical information through the 'Reports' category, allowing users to access historical data. This feature helps in evaluating the performance of the business and making informed decisions. Users can also track the performance of individual technicians.
How does the brand and model tracking feature work?
TekServis allows users to track statistics based on brand and model, providing insights into incoming devices. This feature helps in understanding the volume of repairs for specific types of equipment. It also aids in managing inventory and repair workflows effectively.
How does the notification system work?
The platform supports notifications for each device that arrives for repair, allowing for customized alerts. Users can choose to receive SMS or email notifications for specific events. This ensures that both the business and the customer stay informed throughout the repair process.
What makes TekServis different from competitors?
TekServis is designed to help technical service companies improve their efficiency and retain customers. By providing tools for monitoring and fault management, it enables businesses to streamline their operations. The platform is particularly useful for those looking to enhance their customer service and operational transparency.
What is the official website of TekServis?
The official website of TekServis is tekservis.net.
How is TekServis rated on Trustburn?
On Trustburn, TekServis has a rating of 4.3 out of 5 based on 11 reviews.
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11 Reviews
I had a great experience with TekServis! The technician was friendly and knowledgeable, and they were able to fix my computer problem in no time. I highly recommend their services.
I had a problem with my laptop, and TekServis was able to fix it quickly. Their customer service is top-notch, and their prices are reasonable. I would definitely use their services again in the future.
😊 I recently used the services of TekServis and I was delighted with the level of professionalism and expertise demonstrated by their technicians. They were able to resolve my computer issues quickly and efficiently.
👍 I am extremely satisfied with the services provided by TekServis. The technicians were professional and resolved my computer issues effectively. I would definitely recommend them to others.
I recently used TekServis to repair my computer, and I was extremely satisfied with their service. The technician was knowledgeable and friendly, and they were able to fix the issue quickly. I would definitely use their services again in the future.
I had a positive experience with TekServis. The technicians were quick to diagnose and fix my computer issues. Their prices are reasonable, and I would recommend their services to others.
I have used their services multiple times and every experience has been great. The technicians are skilled and polite, and they always go the extra mile to ensure customer satisfaction. I highly recommend their services.
👍 I am very impressed with the services provided by TekServis. The technicians were skilled and professional, and they were able to resolve my computer issues effectively. Highly recommended!
The service provided by TekServis was fast and efficient. They were able to diagnose and fix the issue with my computer in no time. I am very happy with their service and would highly recommend them.
I recently used TekServis for my computer repair, and I was impressed with their prompt and efficient service. The technician was knowledgeable and able to fix the issue in no time. I would highly recommend TekServis to anyone in need of computer repair services.
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About TekServis
Tekservis cloud-based service that provides monitoring and fault management for all technical services software.
- Website
- tekservis.net
- [email protected]
