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Tekapo Springs

4.3· 1,166 reviews
Average ratingGreat
4.3/ 5

Based on 1,166 reviews

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What reviewers say about Tekapo Springs

Generated with AI from 1,166 reviews on Trustburn · updated 44 days ago

Customers generally describe Tekapo Springs as an amazing and fantastic place to relax with great views, especially on cold winter days, and many highlight it as a must-do family activity. Some who gave lower ratings said it felt too expensive for what was on offer, found the chlorine noticeable, and felt there was limited space to sit between pools.
What does Tekapo Springs do?

Tekapo Springs offers hot pools, steam and sauna, cooler pools, an Aqua Play Area, a day spa, a café and star gazing in Lake Tekapo. It is set up as a relaxation and recreation venue combining water-based facilities with food and evening activities.

What are the most common complaints about Tekapo Springs?

Looking at what the critical reviewers wrote, the most common complaints are that the experience feels overpriced for what is delivered, including concerns about the water temperature not being as warm as expected at a hot springs. They also mention overcrowding by children in adult pools, a lack of privacy in the open changing rooms, and operational issues such as misallocated wristbands and lost time on paid activities.

AI-generated from reviews on this page. Verify anything important with the company directly.

Mona Seah
Reviews 1

We came here because we had really bad weather one day. Well, it's just way too expensive for what you get. There isn't really an area where you can sit down in between. That means there is really nothing else to do than sit in the water. I would not go here anymore!

Barry Clearwater
Reviews 1

Hugely enjoyed our visit here, recommend the starlight night time one, soak in hot pools, look at the stars through telescopes and be entertained by Maori mythology stories told by one of the hosts. Had earlier enjoyed a nice coffee and lunch, returned again for a skate on the ice rink!

S A Folau
Reviews 1

We paid for an hour tubing. However, we got half an hour! We were in line and once we reached the front we got told to go back to reception because they didnt write our time on wrist bands. We were basically running around with 6 kids back to reception just to get asked who served us and send us back with still no time written and to start again at a very long queue. We were told we were going to get couple more rides which didnt happen. Very disappointed and waste of $$ as there were 8 of us.

Smriti Gupta
Reviews 1

It's a very good recreational area for a family where parents can enjoy the view of mountain in a hot water pools while children can do ice skate as well as falls and enjoy.
There we have cafe as well where you can have sandwiches or subs or cakes.
A beautiful place to spent a day.

Savannah Hyssong
Reviews 1

Nice and tidy. Hot pools were fun, cool pools were fun too, and not that cold!! Not too busy on a Tuesday afternoon, was very relaxing. The adult only pool was nice as well so you weren't getting splashed by kids swimming along. Not natural springs, so can put your head under the water (normal pool water). Good views!

Allen Suei
Reviews 1

It s similar to hamner spring, swimming pool like spring place, can t really see the lake view if you are in the spring, their promotion photo got the best angle of it.! We pushed the trolley up there and realized we have to hand carried it up to the top because there is all gravel road and almost impossible to push our trolley up. I believe the wheel chairs will have the same problem too.! It really depends on what kind of experience you are after, man made entertainment or nature beauty.!

Alex Smith
Reviews 1

Wonderful experience. Unfortunately our night clouded over but not before we could get a good look at the moon through the telescope. Our guide was incredibly knowledgeable and told us some great stories while we floated in the hot pool. Reccomended activity to do whilst visiting Lake Tekapo.

Rebecca Foleni
Reviews 1

Fantastic place! I only gave it a 3 because the snow tubing was disappointing. There is a time limit of 60 mins, my kids ended up in a line of 40-50 people and walked away after 30 mins because they were bored and by then only got 2 rides. I complained at the counter, nothing came of it.

Mat R
Reviews 1

Such a surreal place to see the stars. We went to the midnight session and it was fun. Some cloud came over and we lost the chance to use the telescopes but that can't be helped. It's not as romantic as might imagine because you will be in a big group of strangers floating in the pool. It's not that big so expect to rub up against other people. The staff were great and the presenter was very knowledgeable.

Steven Springall
Reviews 1

I visited tekapo springs today with my wife as we had booked on line yesterday from Queenstown for a massage for both of us at 3pm. We drove from Queenstown. We are both from Sydney and we were told it was a must to come toTekapo Springs. On arrival we were told that there was an IT issue and I was put back to 5.30 for my massage but my wife was still booked at 3.00. We were meeting friends at 6.00 and this time did not suit. I cancelled massage and was re-imbursed. We had planned to use all facilities but unfortunately some things don't work out. My wife had a good massage which is positive. It was a long way to come to no avail.
I guess maybe next time. I must point out staff did apologise and understand It issues happen and I hope it get fixed so others are not let down.
Steve Springall

Al Simpson
Reviews 1

We did the nighttime star gazing. A brilliant experience with excellent guides. The telescopes were very impressive. However the guide did go a bit off topic when discussing extra terrestial life and his belief the mauris had some kind of interaction with intergalactics.

Naomi Tulaga
Reviews 1

Awesome place to take the family. Kids had fun in the kids pool area.. Very clean and well maintained pools with the most beautiful view. Recommend that you visit if your travel plans involve you passing by. You can hire towels for $5 each with a $20 bond which you'll get back once all towels are returned.

Alan Missen
Reviews 1

We had an open discount voucher which we rang up before to check we could use it on a particular date. When we arrived the lass at the counter said it expired at the end of June although our voucher received by email had absolutely no reference to that!
So we had to pay more.
NOT IMPRESSED.
Also grossly over-priced compared to Hammer Springs.

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About Tekapo Springs

Discover the ultimate in relaxation and recreation in Lake Tekapo! Tekapo Springs has hot pools, steam & sauna, cooler pools, Aqua Play Area, day spa, café and star gazing.

Tekapo Springs: The Ultimate Destination for Relaxation and Recreation in Lake Tekapo

Nestled in the heart of New Zealand's South Island, Tekapo Springs is a premier destination for those seeking the ultimate relaxation and recreation experience. With its stunning natural surroundings, state-of-the-art facilities, and world-class amenities, Tekapo Springs offers something for everyone.

Whether you're looking to unwind after a long day of exploring or seeking an adrenaline rush on the slopes or in the water, Tekapo Springs has everything you need to make your stay unforgettable. From hot pools and steam rooms to cooler pools and an Aqua Play Area for kids, there's no shortage of ways to relax and have fun.

One of the highlights of Tekapo Springs is its hot pools. These natural mineral springs are renowned for their therapeutic properties, making them perfect for soothing sore muscles after a day on the ski slopes or hiking trails. With temperatures ranging from 28-39°C (82-102°F), these pools offer year-round relaxation that will leave you feeling refreshed and rejuvenated.

In addition to its hot pools, Tekapo Springs also boasts a range of other facilities designed with your comfort in mind. The steam room is perfect for detoxifying your body while relaxing your mind; while the sauna provides a dry heat that can help improve circulation and reduce stress levels.

For those looking to cool off after soaking in one of our hot pools or enjoying one of our other activities such as ice skating or snow tubing during winter months , we have cooler plunge pool options available too! Our Aqua Play Area is perfect for families with young children who want some water play time together!

If you're looking to take your relaxation experience up a notch further then head over our Day Spa where we offer various treatments including massages & facials using organic products from New Zealand’s own Antipodes skincare range!

After all that activity it's time refuel at our onsite café which serves delicious food made from locally sourced ingredients - including vegetarian options - so there's something here everyone can enjoy!

But what really sets Tekapo Springs apart from other destinations is its star gazing tours! We are located within International Dark Sky Reserve which means we have minimal light pollution making it ideal location see stars like never before! Our experienced guides will take you on an unforgettable journey through space as they point out constellations & planets using high-powered telescopes.

At every turn at Tekapo springs there’s something new waiting around every corner – whether it be relaxing soak in one our many thermal baths , taking part in some exciting outdoor activities like skiing/snowboarding during winter months , enjoying delicious food at onsite cafe or experiencing star gazing tour under clear night sky – this place truly has it all!

So if you're looking for an unforgettable vacation experience that combines relaxation with adventure then look no further than Tekapo Springs – where nature meets luxury!

Address
6 Lakeside Dr