What reviewers say about Tekapo Springs
What does Tekapo Springs do?
Tekapo Springs offers hot pools, steam and sauna, cooler pools, an Aqua Play Area, a day spa, a café and star gazing in Lake Tekapo. It is set up as a relaxation and recreation venue combining water-based facilities with food and evening activities.
What are the most common complaints about Tekapo Springs?
Looking at what the critical reviewers wrote, the most common complaints are that the experience feels overpriced for what is delivered, including concerns about the water temperature not being as warm as expected at a hot springs. They also mention overcrowding by children in adult pools, a lack of privacy in the open changing rooms, and operational issues such as misallocated wristbands and lost time on paid activities.
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3 pools with differently hot pools. View is nice, but not breathtaking. At least to me it felt there was a lot of chlorine in the water.
We came here because we had really bad weather one day. Well, it's just way too expensive for what you get. There isn't really an area where you can sit down in between. That means there is really nothing else to do than sit in the water. I would not go here anymore!
Hugely enjoyed our visit here, recommend the starlight night time one, soak in hot pools, look at the stars through telescopes and be entertained by Maori mythology stories told by one of the hosts. Had earlier enjoyed a nice coffee and lunch, returned again for a skate on the ice rink!
Having fun with skating, sliding tube and hot pool!
We paid for an hour tubing. However, we got half an hour! We were in line and once we reached the front we got told to go back to reception because they didnt write our time on wrist bands. We were basically running around with 6 kids back to reception just to get asked who served us and send us back with still no time written and to start again at a very long queue. We were told we were going to get couple more rides which didnt happen. Very disappointed and waste of $$ as there were 8 of us.
Say good Lake view, the result is a construction site
It's a very good recreational area for a family where parents can enjoy the view of mountain in a hot water pools while children can do ice skate as well as falls and enjoy.
There we have cafe as well where you can have sandwiches or subs or cakes.
A beautiful place to spent a day.
A beautiful place to have a dip in a hot pool on a freezing winters day
Don't worry about it being winter, the water's warm enough!
Amazing hotpools. Highly recommend to go to the day spa also.
Another NZ icon place you should visit whilst in Tekapo
Good place to relax in hotpools. Only problem is there is only one family change room, with no shower, mirror an not alot of hooks around the room.
Pools were really shallow so hard to sit with shoulders under water to keep warm in cold weather but otherwise clean and tidy. Kids pool closed when visited.
Pretty expensive considering what it is. Also, too many kids being raucous in the second hottest pool; more segregation of children from adults should occur .
Open changing rooms without options for privacy seem a bit outdated and simply not appropriate
Friendly staff, comfortable feeling, well maintained pools . I enjoyed the deep water pool. All day pass . Excellent value..
If I could give 6 stars I would. What a spot. On a clear day, watching that view while relaxing in the spa is off the scale good.
Excellent facilities and location... Had a great time with my wife
Nice view, however there was only 2 pools opened on the day i visited.
Lovely place with all you could need for a short stay.
Great place.
The spagazing experience was awesome.
The full body Swedish massage was wonderful.
It is a fantastic place, and the quality of attention of its staff greatly improves the experience. Especially after a long trekking or day trip.
Friendly staff, beautiful views. What an experience massage then jump in the heated pools.
This place is AMAZING!!. the view of the mountains from the hotpools are awesome. The people who work there are nice and friendly the food is great.The cabins are nice and cost. Do go here because it is breathtaking
Clean excellent facities
We
Shame the changing rooms and too small and therefore too crowded.
Definitely worth the visit!
Nice and Relaxing!
would have liked one more hotter pool. a wonderful realxing experience
Great facilities although listening to the Spotify adds could be delt with
Awesome weekend with me and the minion couldn't ask for anything more
We went in grizzly weather, which meant no spectacular view. I also thought the hottest spring would have been a bit warmer, but overall a pleasant experience. A little pricey, but worth the money if you get the discount by booking through BookMe.
Nice and tidy. Hot pools were fun, cool pools were fun too, and not that cold!! Not too busy on a Tuesday afternoon, was very relaxing. The adult only pool was nice as well so you weren't getting splashed by kids swimming along. Not natural springs, so can put your head under the water (normal pool water). Good views!
Good range of pools, great to go in the evenings. Nice clean facilities
Great experience. Cafe could do with improvement. Get a massage while you're there.
We did the 1am stargazing plus hot pools 2 hr experience. Absolutely amazing, highly recommend it for sure !!! It was too dark to take photos with my phone. Dress warmly !
Lovely scenery and amazing staff. Great to see them having fun and entertaining kids on the water slide.
Beautiful place. Warm water, best place to go during the winter and when it's been snowing. I like that there is a pool just for adults too. Sometimes it's nice to just get away from the young ones.
It s similar to hamner spring, swimming pool like spring place, can t really see the lake view if you are in the spring, their promotion photo got the best angle of it.! We pushed the trolley up there and realized we have to hand carried it up to the top because there is all gravel road and almost impossible to push our trolley up. I believe the wheel chairs will have the same problem too.! It really depends on what kind of experience you are after, man made entertainment or nature beauty.!
I really don t think this place is worth that money, and it took us 3 hours to there. the water are not warm enough, still cold when you go to a hot spring bath.
Snow tube & ice skating and "cool off" in the pools.
What more do you want
Really educational and enjoyable. Very relaxing evening
Nice facilities in beautiful setting.. Very good massage :)
Wonderful experience. Unfortunately our night clouded over but not before we could get a good look at the moon through the telescope. Our guide was incredibly knowledgeable and told us some great stories while we floated in the hot pool. Reccomended activity to do whilst visiting Lake Tekapo.
Awesome weekend place to be relax and stress free with some great natural surroundings ..
Great place to spend a few hours with kids! They do a two day special thats not too much more than the one day price.
Great location, not too hot, pool for the kids. Not the cheapest so look for deals
Not bad but there was nothing to enjoy except the moderately warm pool. Not recommended for price
Fantastic place! I only gave it a 3 because the snow tubing was disappointing. There is a time limit of 60 mins, my kids ended up in a line of 40-50 people and walked away after 30 mins because they were bored and by then only got 2 rides. I complained at the counter, nothing came of it.
More changing room space is needed. Changing rooms were absolutely packed. Otherwise nice relaxing place. Good service
Unfortunately not much shade and everyone is trying to be on the shadow.
So relaxed from Pools and Spa treatment. Great place to visit
Such a surreal place to see the stars. We went to the midnight session and it was fun. Some cloud came over and we lost the chance to use the telescopes but that can't be helped. It's not as romantic as might imagine because you will be in a big group of strangers floating in the pool. It's not that big so expect to rub up against other people. The staff were great and the presenter was very knowledgeable.
I visited tekapo springs today with my wife as we had booked on line yesterday from Queenstown for a massage for both of us at 3pm. We drove from Queenstown. We are both from Sydney and we were told it was a must to come toTekapo Springs. On arrival we were told that there was an IT issue and I was put back to 5.30 for my massage but my wife was still booked at 3.00. We were meeting friends at 6.00 and this time did not suit. I cancelled massage and was re-imbursed. We had planned to use all facilities but unfortunately some things don't work out. My wife had a good massage which is positive. It was a long way to come to no avail.
I guess maybe next time. I must point out staff did apologise and understand It issues happen and I hope it get fixed so others are not let down.
Steve Springall
A nice place to warm up on a cold winters day, has a fun zone for the kids which my son loved.
Perhaps the weather impacted our time here as it was raining when we went. However, it was still a clear day but we couldn't see any of the views - they were blocked by trees. We detoured on our route to come out here and I have to say we were quite disappointed.
We did the nighttime star gazing. A brilliant experience with excellent guides. The telescopes were very impressive. However the guide did go a bit off topic when discussing extra terrestial life and his belief the mauris had some kind of interaction with intergalactics.
If you are after a soak and a relaxing time definitely worth a visit
It s a relaxing novelty but for the price you shouldn t need to bring your own towel. It costs $5 to hire plus a $20 deposit. Also it would be better if the lockers were situated in the bathrooms as it gets quiet congested outside of the bathrooms.
Awesome place to take the family. Kids had fun in the kids pool area.. Very clean and well maintained pools with the most beautiful view. Recommend that you visit if your travel plans involve you passing by. You can hire towels for $5 each with a $20 bond which you'll get back once all towels are returned.
We had an open discount voucher which we rang up before to check we could use it on a particular date. When we arrived the lass at the counter said it expired at the end of June although our voucher received by email had absolutely no reference to that!
So we had to pay more.
NOT IMPRESSED.
Also grossly over-priced compared to Hammer Springs.
Variety of pools are great. All facilities are clean and tidy. Highly recommend
It s always great to be back at the Tekapo Springs, the kids love it. The only thing I wish is a shower and a toilet in the family changing room. We always get stupid comments and behaviour from women/man when we have to take the kids in the women/men changing room
Didn't stay long in the pools. The seats are too upright to relax. Would be nice to have a hotter pool
Perfection! The star gazing was amazing. Great guides
Excellent tourist spot where you can both enjoy in thrilling activities or unwind in their soothing hot pools.
good. But it's hot spring water, but it's a little bit hot compared to Japanese hot spring.
Pleasant hot springs. A clean and nice place for a few hours
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Discover the ultimate in relaxation and recreation in Lake Tekapo! Tekapo Springs has hot pools, steam & sauna, cooler pools, Aqua Play Area, day spa, café and star gazing.
Tekapo Springs: The Ultimate Destination for Relaxation and Recreation in Lake Tekapo
Nestled in the heart of New Zealand's South Island, Tekapo Springs is a premier destination for those seeking the ultimate relaxation and recreation experience. With its stunning natural surroundings, state-of-the-art facilities, and world-class amenities, Tekapo Springs offers something for everyone.
Whether you're looking to unwind after a long day of exploring or seeking an adrenaline rush on the slopes or in the water, Tekapo Springs has everything you need to make your stay unforgettable. From hot pools and steam rooms to cooler pools and an Aqua Play Area for kids, there's no shortage of ways to relax and have fun.
One of the highlights of Tekapo Springs is its hot pools. These natural mineral springs are renowned for their therapeutic properties, making them perfect for soothing sore muscles after a day on the ski slopes or hiking trails. With temperatures ranging from 28-39°C (82-102°F), these pools offer year-round relaxation that will leave you feeling refreshed and rejuvenated.
In addition to its hot pools, Tekapo Springs also boasts a range of other facilities designed with your comfort in mind. The steam room is perfect for detoxifying your body while relaxing your mind; while the sauna provides a dry heat that can help improve circulation and reduce stress levels.
For those looking to cool off after soaking in one of our hot pools or enjoying one of our other activities such as ice skating or snow tubing during winter months , we have cooler plunge pool options available too! Our Aqua Play Area is perfect for families with young children who want some water play time together!
If you're looking to take your relaxation experience up a notch further then head over our Day Spa where we offer various treatments including massages & facials using organic products from New Zealand’s own Antipodes skincare range!
After all that activity it's time refuel at our onsite café which serves delicious food made from locally sourced ingredients - including vegetarian options - so there's something here everyone can enjoy!
But what really sets Tekapo Springs apart from other destinations is its star gazing tours! We are located within International Dark Sky Reserve which means we have minimal light pollution making it ideal location see stars like never before! Our experienced guides will take you on an unforgettable journey through space as they point out constellations & planets using high-powered telescopes.
At every turn at Tekapo springs there’s something new waiting around every corner – whether it be relaxing soak in one our many thermal baths , taking part in some exciting outdoor activities like skiing/snowboarding during winter months , enjoying delicious food at onsite cafe or experiencing star gazing tour under clear night sky – this place truly has it all!
So if you're looking for an unforgettable vacation experience that combines relaxation with adventure then look no further than Tekapo Springs – where nature meets luxury!
- Website
- tekaposprings.co.nz
- Phone
- 6436806550
- Address
- 6 Lakeside Dr
- Categories
- Leisure, travel & tourism