Questions about Alfa Omilos Pte.Ltd
What is Alfa Omilos Pte.Ltd?
Alfa Omilos Pte.Ltd operates as Taxi Cyprus, providing fixed-price taxi and transfer services across Cyprus. The company offers airport transfers to Larnaca and Paphos airports, as well as inter-city routes between Larnaca, Limassol, Nicosia, Paphos, and Ayia Napa. They also provide minibus transfers and operate in Ercan, catering to both private individuals and corporate clients.
How can I book a ride using their mobile application?
Customers can download the Alfa CY app to place orders, which offers a 25% discount on the first trip using the promo code "Alfacy". The app allows for fast booking where the car arrives within 5 minutes after order confirmation, and users can pay with cash, bonuses, or a linked bank card.
What are the specific pricing rates for their standard taxi service?
The standard service charges an initial fee of €3.42, with a fare of €0.73 per kilometer and a waiting time charge of €13.66 per hour. Luggage fees are set at €1.20, while the minivan option has an initial charge of €4.80, a fare of €1.05 per kilometer, and a waiting time charge of €19.12 per hour.
Which specific cities and regions are covered by their taxi network?
The service operates throughout the Republic of Cyprus, specifically in Larnaca, Limassol, Nicosia, Paphos, and Ayia Napa. They also facilitate transfers to and from Larnaca Airport and Paphos Airport, and offer routes connecting these major cities and towns like Protaras.
What are the cancellation policies and associated fees?
Trips can be cancelled at any time before the driver starts fulfilling the order. However, if the driver is already picking up the passenger, a cancellation fee of 6 euros is applied. Pre-booking is also available for specific dates and times to ensure availability.
What specific services are available for special needs or events?
The company offers specialized services such as ordering a driver with a child car seat and arranging transport for events. They also provide yacht and car rental services, along with minibus transfers and corporate transport options for group travel.
What are the operating hours for their customer support and booking services?
The company operates Monday through Friday from 9:00 am to 5:30 pm, and on Saturday and Sunday from 10:00 am to 5:00 pm. During these hours, the helpline is available 24 hours a day, 7 days a week for urgent matters.
How does the company ensure safety for its passengers?
Alfa Omilos Pte.Ltd emphasizes safety by ensuring all drivers have full licenses and many years of driving experience. They also state that everyone in the taxi is insured during the journey, and they provide modern, clean cars to guarantee a reliable and high-class service.
What payment methods are accepted for trips booked through their platform?
Passengers can pay for their trips using cash, bonuses, or a bank card linked in advance within the application. Corporate clients have the option to pay for trips directly from their corporate balance, offering flexibility for business travel.
What is the official website of Alfa Omilos Pte.Ltd?
The official website of Alfa Omilos Pte.Ltd is taxi-cyprus.eu.
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- taxi-cyprus.eu