Questions about APARNA GmbH
What is APARNA GmbH?
APARNA GmbH is an online retailer specializing in high-quality bed linens and home textiles based in Waghäusel, Baden-Wurttemberg. The company offers a selection of branded products alongside its own APARNA private label, focusing on materials like natural fibers and durable construction. They describe their materials openly to help customers make informed decisions about bedding that supports better sleep.
What is the cost of shipping within Germany for a small order?
For deliveries within Germany, the standard shipping fee is 4.99 €. However, if the total order value reaches 100 € or more, shipping becomes completely free. This threshold applies to both domestic and European Union orders, making larger purchases more economical.
How long does it take to receive an order placed from Germany?
Items with an 'In Stock' status are typically delivered within 2 to 4 business days within Germany. If an order contains multiple products with different delivery times, the entire shipment is dispatched based on the longest estimated delivery window to avoid extra costs.
Which brands and private labels are available for purchase?
Customers can choose from several established manufacturers including Dormisette, Kauffmann, Setex, and Wülfing. In addition to these trusted brands, APARNA sells its own private label products under the APARNA name, covering items from bed sheets to duvet covers.
What specific product categories are offered on the website?
The main product groups include duvet covers, bed sheets, mattress protectors, mattress foundations, and fitted sheets. The site also highlights specific features like water-resistant mattress protectors made from fleece cotton or jersey cotton, as well as allergen-friendly options suitable for sensitive sleepers.
What payment security measures are in place for online transactions?
The website ensures secure payments through SSL encryption, which protects personal data during the checkout process. This technology encrypts sensitive information, giving customers confidence that their financial details remain safe while completing their purchase.
How can a customer reach the customer service team by phone?
The business phone number listed for inquiries is +49 (0) 7254-4040585. This line is available for general questions regarding orders, delivery times, or product specifications during the store's operating hours.
What are the opening hours for the business office?
The office is open Monday through Thursday from 09:00 to 16:00, and on Fridays from 09:00 to 13:00. The premises are closed on Saturdays and Sundays, though online ordering remains available at all times.
What is the cost of shipping to countries outside the European Union?
For international deliveries outside the EU, the shipping fee is 19.99 €. This rate applies regardless of the destination country, ensuring consistent pricing for global customers.
How does the company handle orders containing multiple items with different delivery speeds?
When an order includes products with varying delivery times, the system calculates the longest estimated delivery time for the entire package. This ensures that all items arrive together without incurring additional shipping fees for separate deliveries.
Where is APARNA GmbH located?
APARNA GmbH is located at Oberer Hagweg 26, Waghäusel, Baden-Wurttemberg, 68753.
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Die APARNA GmbH ist ein Onlinehändler für hochwertige Bettwaren. Wir liefern bundesweit bis an die Haustür.
Guter Schlaf beginnt mit dem, was jede Nacht auf der Haut liegt. Deshalb wählen wir unser Sortiment nach Material, Verarbeitung und Haltbarkeit aus. Neben ausgesuchten Markenprodukten führen wir unsere Eigenmarke APARNA. Von der Bettwäsche bis zur Bettdecke aus Naturmaterialien zählt für uns Qualität vor Menge.
Wer online kauft, kann Stoffe vorher nicht anfassen. Darum beschreiben wir Materialien und Eigenschaften offen und nachvollziehbar. Unser Ratgeber beantwortet Fragen zu Pflege, Schlafklima und erholsamem Schlaf. So fällt die Entscheidung für die passenden Bettwaren leichter.
- Website
- aparna.de
- Phone
- +49 7254 4040585
- Address
- Oberer Hagweg 26, Waghäusel, Baden-Wurttemberg, 68753
- Business hours
- Mon-Thu: 09:00 - 16:00, Fri: 09:00 - 13:00, Sat-Sun: Closed