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Sushi Zhu

4.3· 315 reviews
Average ratingGreat
4.3/ 5

Based on 315 reviews

555%
423%
313%
24%
15%
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What reviewers say about Sushi Zhu

Generated with AI from 315 reviews on Trustburn · updated 61 days ago

Customers generally speak well of Sushi Zhu, frequently describing the sushi as delicious and the service as good or fast, and many say they would recommend or return to the restaurant.
What are the most common complaints about Sushi Zhu?

Based on the lowest-rated reviews on file, critical reviewers complain about very long waits for food and drinks, incomplete or wrong orders, and staff who came across as dismissive or arrogant when the issues were raised.

AI-generated from reviews on this page. Verify anything important with the company directly.

Michel van Pelt
Reviews 1

Just like the previous writers had the same unpleasant experience. Very long wait and incomplete orders. You almost had to beg to drink. Outside the dry squid rings the quality was certainly good. We have, according to his own words, the owner still addressed this. He came up with a special gossip story and concluded entirely on his own initiative when we were in the middle of a conversation with the now legendary words "Happy evening, hey!" Downright associate, so we don't come here anymore

Rene Rijswijk Van
Reviews 1

18.30 we arrived. 1.5 hours later, round 2 was not yet complete, and most of us also part of round 1. Asking staff whether they want something to drink is an unknown phenomenon for staff. With difficulty being able to speak to an employee (star) for drinking. 25 minutes later the 2 ice tea were finally at the table. When we said this, we got an arrogant look to the top and the comment then you just have to walk to the bar, there you can make a complaint. 2 round drinks (requested of course) also took so long. Reiterate that it is very long. However, this man thought he should talk through it quickly and walk away to "check" it. Dishes have been forgotten and wrong dishes have been given. In the meantime, the staff felt it was necessary to have the air conditioning suddenly blow into our necks. Indicated that this is not nice. After sitting for a while (1.5 hours) with a vest and hood, only one waitress came to ask if we would be cold. Finally ordered 3 mango ice cream and 1 vanilla ice cream for dessert. And yes, we got 3 vanilla and 1 mango. In short; unfriendly, unprofessional staff, bizarre waiting times and a lot of ignorance. The food tasted great, just a pity that you got 1 snack per half hour. You will NOT see me here again.

Tjerkje Van der Leij
Reviews 1

Yesterday evening with a team of 15 people orphans eating here. A very messy evening. Too much did not go well. Also, 6, 4, 5 people had to fill in everything on 1 card. That also caused a lot of confusion. Unnecessary mistakes were made by staff. The food did not come, or partially, 1 person just got 1x nothing in 1 round and after many discussions it got it.
No, it doesn't work this way. Certainly not with a large group, becomes very messy, and that is a great pity.
Food also tasted good. But would not recommend the restaurant to others

Sandra Dingjan
Reviews 1

Once you have the food it is tasty! But wow ..... sit for 1.5 hours and round 1 is not even fully served. Bringing a drink also takes 25 minutes and you get an arrogant head if you say something about it. She also gave the reaction / comment "sorry, I can't do anything with that then you have to go to the manager at the bar". Special .....

Lieke Van Den Heuvel
Reviews 1

Even though it is busy, you can pick up sushi and you only have to wait 15 minutes (on weekends)
What I do miss specifically for pick-up, are various boxes so that you have the choice. Now there is only 1 very large box.
Delicious sushi, good quality and service with a smile. Top!

Rohan Sajet
Reviews 1

We all have a bad experience in a generally good restaurant. Well I have to say that Sushi Zhu has fallen seriously due to the failure. The food, once it was there, was very tasty, but if you are still waiting for things from the second round after an hour and a half while the first round wasn't complete either, I can only give 1 star for this experience. Add to that the fact that we had to wait an average of 20 minutes for our drinks, then the end result is that we will probably never eat here again. Very sinful!

maya de lange
Reviews 1

Christmas Day. Delicious food, at the end of the evening the snacks were less of a taste ??
Very expensive for what an average person eats, at Christmas there are always a few euros on top.
Toilets very messy and not to mention fresh.
Playing, screaming children in the stairwell, toilet and hall.

Geert de Graaf
Reviews 1

First impression, from the outside, did not promise much good. Arrived inside this made up for a lot. Nicely decorated sushi restaurant with friendly staff. Despite the crowds, the food arrived quickly at the table. The food itself was tasty, but the sushi could have been rolled tighter (sometimes fell apart). All in all a cozy restaurant where I expect to come more often.

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