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Surge Electrical LLC

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Questions about Surge Electrical LLC

Based on reviews, listing data and website checks · updated 2 days ago

What is Surge Electrical LLC?

Surge Electrical LLC is a licensed residential and commercial electrician based in Kent, Washington, serving homeowners and businesses across South King County and North Pierce County. They handle electrical panel upgrades, EV charger circuits, dedicated appliance circuits, lighting, ceiling fan installation, troubleshooting, and 24/7 emergency repairs. Every job is done to code with clear upfront pricing and permits handled for the customer.

How do I get started or book a service with them?

Customers can book a service by calling (425) 390-9999 or filling out the online quote request form on their website. The business offers same-day appointments and fast response times for urgent electrical problems. They also provide a diagnostic service where licensed electricians can quickly identify issues and get homes back to normal.

What specific services do they offer for EV owners?

Surge Electrical provides safe and reliable EV charger installation circuits for electric vehicles. They also install generator inlets and interlocks to protect homes from power outages. Additionally, they offer whole home surge protectors and new circuits for dedicated appliances or tools.

What are the core values that guide their work?

The company operates on core values including God First, Family Matters, Do What's Right, Own the Outcome, and Bring Solutions. Their foundation is built on biblical principles, and they seek to honor God in how they work and treat people. They also emphasize leadership by example and continuous growth for their team.

What common electrical problems do they fix?

They address flickering or dimming lights, dead outlets, breakers that keep tripping, and burning smells from warm outlets. They also handle partial power loss and outdated electrical panels that cannot keep up with modern demand. Their electricians diagnose these issues quickly to ensure homes are safe.

What are the service areas they cover?

They proudly serve Issaquah, Kent, Renton, Maple Valley, Federal Way, Auburn, Fife, and Tacoma. Their Kent location is at 25821 127th Ave SE, while their Issaquah location is at 14401 Issaquah-Hobart Rd SE, Ste 304. They are available 24/7 in Kent and from 7:00 AM to 9:00 PM in Issaquah.

What safety and compliance standards do they follow?

Surge Electrical is licensed, bonded, and insured to ensure safety and peace of mind for customers. They maintain a drug-free workplace and ensure all work meets industry standards. Their electricians are highly trained and background-checked to provide reliable and safe electrical solutions.

What do reviewers specifically praise about the service?

Reviewers highlight the outstanding service, personability, and professionalism of electricians like Daniel and Jacob. Customers appreciate the willingness to answer questions, walk through options, and provide helpful suggestions. The team is described as respectful, courteous, and going above and beyond to ensure satisfaction.

What are the terms for pricing and estimates?

The company emphasizes upfront pricing with no surprises and honest, transparent estimates. They offer fast response times and same-day service availability for urgent needs. Customers are encouraged to call anytime at (425) 390-9999 to schedule a diagnostic or request a quote.

What is the process for a first-time customer?

First-time customers can fill out the online form to request a quote, and the team will get back quickly. They offer a diagnostic service where licensed electricians identify problems and restore safe power. The process is designed to be efficient, safe, and compliant with industry standards.

How does their foundation influence their business operations?

Their foundation is built on God, People, and Leadership, guiding their daily decisions and actions. They believe in doing the right thing even when no one is watching and serving others well. This approach shapes how they treat customers, team members, and the communities they serve.

What are the key features of their electrical solutions?

They provide end-to-end solutions from design to installation and maintenance. Their services include outdoor lighting upgrades, whole home surge protection, and dedicated circuits for appliances. They also offer emergency electrician services to handle urgent electrical problems at any time.

What is the warranty or guarantee they offer?

The company backs their work with a 1-year workmanship warranty for projects like outdoor lighting installations. They ensure every job is completed efficiently, safely, and with client satisfaction in mind. Their commitment to excellence is reflected in their core values and operational standards.

What are the operating hours for their locations?

The Kent location operates 24/7 to handle emergency repairs, while the Issaquah location runs from 7:00 AM to 9:00 PM every day. They are available to serve the Greater Seattle Area with fast response times and same-day appointments. Customers can contact them at (253) 216-2001 for the Kent location and (425) 390-9999 for the Issaquah location.

What are the common themes in customer feedback?

Customers frequently mention the professionalism, speed, and helpfulness of the electricians. They also appreciate the clear communication and willingness to answer questions. The feedback highlights a strong focus on safety, reliability, and providing clean, code-compliant work.

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About Surge Electrical LLC

Surge Electrical LLC is a licensed residential and commercial electrician based in Kent, WA, serving homeowners and businesses across South King County and North Pierce County, including Covington, Maple Valley, Renton, Auburn, Federal Way and Tukwila. Our electricians handle electrical panel upgrades and replacements, EV charger circuits, dedicated appliance circuits, lighting and ceiling fan installation, electrical troubleshooting, and 24/7 emergency electrical repairs. Every job is done to code, with clear upfront pricing and permits handled for you. When you need a reliable local electrician in Kent, Surge Electrical is ready to help.

Address
25821 127th Avenue Southeast, Kent, Washington, 98030
Business hours
Mon-Sun: Open 24 Hours