Boston Concierge Orthopedics

Boston Concierge Orthopedics is a practice led by Robert E. McLaughlin II, MD, a board-certified orthopedic surgeon and sports medicine fellow with over 25 years of experience. The business operates four offices in Boston, Norwood, Revere, and Beverly, offering same-day or next-day appointments without a membership or concierge fee. Dr. McLaughlin sees every patient personally at each visit, focusing on shoulder, knee, and hip conditions, as well as sports injuries and workers' compensation cases.

Patients can book appointments by calling the unified phone number 978-969-3624 or using the online booking form on the website. The practice accepts HMO referrals from primary care doctors and offers expedited options for MRIs and physical therapy to start treatment quickly. Most patients receive a same-day or next-day appointment directly with Dr. McLaughlin.

The business maintains four locations: 115 Newbury Street in Boston, 520 Boston Providence Tpk. in Norwood, 385 Broadway in Revere, and 900 Cummings Center in Beverly. All offices operate Monday through Friday from 8:00 AM to 5:00 PM, with Saturday and Sunday closed.

Boston Concierge Orthopedics publishes a single price of $750 per PRP injection for joints and tendons such as tennis elbow or the Achilles. This is the only published price, while most other orthopedic services are billed directly through insurance plans like Blue Cross Blue Shield or Harvard Pilgrim.

The practice accepts Blue Cross Blue Shield, Harvard Pilgrim, Tufts, Cigna, and Mass General Brigham Health Plan, among others. They also handle Massachusetts workers' compensation, federal workers' compensation (OWCP), auto insurance (PIP), and attorney lien cases directly.

Dr. McLaughlin treats rotator cuff tears, labral tears, biceps repair, shoulder instability, shoulder arthritis, and shoulder tendonitis. He also performs total shoulder replacement and utilizes in-office ultrasound to diagnose these conditions during the initial visit.

The practice addresses meniscus tears, ACL injuries, knee tendonitis, and knee arthritis. Procedures include meniscus repair and arthroscopic knee surgery, with treatment often beginning on the first visit after diagnostic ultrasound.

The business provides fellowship-trained sports medicine care for athletes of all ages, including orthopedic care for children and teens. They treat sports injuries with and without surgery, emphasizing a hands-on physical exam and face-to-face discussion for accurate diagnosis.

Injections include PRP therapy, gel injections (hyaluronic acid), cortisone injections, and ultrasound-guided trigger point injections. The practice also offers carpal tunnel and trigger finger treatments, joint drainage, and bursitis management for the shoulder, hip, and knee.

The business accepts workers' compensation and auto (PIP) cases, including car accident injuries and personal injury legal cases. They also provide evaluations for federal workers under OWCP and work injuries related to legal cases.

The concierge model means direct access to the surgeon and fast appointments without a membership or concierge fee. Dr. McLaughlin examines the patient, explains findings, and answers questions without rushing, ensuring the surgeon who diagnoses is the one who treats.

Surgery, including arthroscopic shoulder surgery, is performed at Beverly Hospital (Lahey) and New England Surgery Center in Beverly, where Dr. McLaughlin is an owner. The practice also offers diagnostic ultrasound in the office to avoid the need for an MRI in some cases.

The practice speaks Spanish, as indicated by the phrase 'Se habla español' on their website and materials. Dr. McLaughlin will call patients back personally if they speak Spanish, ensuring clear communication during appointments.

Dr. McLaughlin earned his MD from the University of Virginia School of Medicine in 1997 as an Echols Scholar. He completed his internship at Pennsylvania Hospital in Philadelphia and is fellowship-trained in sports medicine.

You can reach Boston Concierge Orthopedics by phone at (978) 969-3624 or by e-mail at info@bostonconciergeorthopedics.com.