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Superior YMCA

3.9· 26 reviews
Average ratingAverage
3.9/ 5

Based on 26 reviews

562%
412%
34%
24%
119%
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What reviewers say about Superior YMCA

Generated with AI from 26 reviews on Trustburn · updated 24 days ago

Customers describe the facility as first-class with attentive staff and good parking, though some note that cardio machine limits are not strictly enforced.
What does Superior YMCA do?

Superior YMCA is a fitness facility that offers workout areas, swimming pools, and programs for children.

Are there any complaints about Superior YMCA?

The lowest-rated reviews mention rude and unhelpful staff, parking issues, and a dysfunctional pool operation where the facility was closed due to a single lifeguard.

AI-generated from reviews on this page. Verify anything important with the company directly.

Tom Bridge
Reviews 1

I see a bad review here and I can't believe it. There is a ton of parking here. I have never seen it full and have been a member for 20 consecutive years and off and on since the 70's. It is also a first class place to workout no matter what you want to do. The staff is also first rate.

Katie Meyer
Reviews 1

I am a regular here. I love going to the YMCA & working out. However it states right in the room there is a 30 minute cardio limit on ALL machines. But people are constantly hogging the machine for more than a half hour and no one really enforces that 30 minute rule. Other than that overall it's a nice place.

HERIBERTO Y DARBY VERDUGO MURPHY
Reviews 1

The installations are nice, this is our second year at the area, if you are a nonwhite don t expect to be respected. Bullying to your kid can happen and you can said something about it and nothing is going to be said it or be done, rules appear not to apply the same way to all people. So we don t see those YMCA statements about family, community e inclusiveness.

Chandra Shoberg
Reviews 1

We showed up for open swim in the warm pool at 9 AM. After we were dressed and waiting, we were notified they only had one life guard on staff. We waited for a half an hour before being told the pool would be closed all day (it's Saturday for crying out loud!). Such a disappointment! Waste of our time and energy getting two small kids ready and dealing with the aftermath. I know life doesn't always go as planned, but this YMCA has a track record of being very dysfunctional!

Beth Anne
Reviews 1

The areas for older kids (3+) are bigger, brighter, and seem to be more engaging. The little kids area is a small dim room with a view of one of the pools. The workers in there seem very nice, and I'm sure parents arriving well after start time have had no problems dropping their children off.

Everything else seems wonderful and everyone is very friendly, though my experience has been limited to two weeks and I've only encountered the front desk, the babysitting area, and the pools.

My particular situation (having a young child while trying to attend a very early class in a Y I've never been to before) has made my use of this Y quite a challenge. However, for those deciding whether or not to place membership, go for it. It seems really nice.

Mary Malzahn
Reviews 1

The staff there is very unhelpful unfriendly snotty to say the least I've never been to a YMCA where the staff has been just so vehemently unkind I would not recommend that you even should have to work with such inadequate people who have no knowledgeable information about their jobs.

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About Superior YMCA

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Address
9 north 21st street