Sunshine Toyota

4.6 · 471 reviews
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Amy Doepker
Reviews 1
2020-09-28 16:02

They re always pleasant, helpful, and quick. Far b...

They re always pleasant, helpful, and quick. Far better than the Toyota dealership where I bought my car seven years ago. That was in the Detroit area. Now I live in Battle Creek and was thrilled to find Sunshine when I moved here.

This one is by far the best Toyota dealership I ve been to in my ...

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Julie Vanderroest
Reviews 1
2020-09-26 07:40

We called on a car that had just been put on the w...

We called on a car that had just been put on the website. It hadn t even been detailed. Drove from Kalamazoo, test drove, and ended up purchasing that night. Buying from them was a breeze and didn t feel pushed at all. Highly recommended salesperson Justin S.

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Jean Shen
Reviews 1
2020-09-25 16:57

Terrible service! This dealer only cares about sel...

Terrible service! This dealer only cares about selling their car and get money out from your pocket. After the sales, their service does not exist! I've bought my car from this dealer and paid off the loan completely. However, I'd been calling them for 6 months+ to follow up my title and still ha...

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dkrontz
Reviews 1
2020-09-24 06:19

Went there to have our Toyota serviced for 25,000 ...

Went there to have our Toyota serviced for 25,000 miles. They serviced it fine not being overly generous and replacing anything that could have been. They were very nice and provided an assortment of chips, pretzels, and more. They also provided different juices and sodas. The restrooms were very v...

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Tim Little
Reviews 1
2020-09-22 04:01

John was excellent to deal with!! Especially since...

John was excellent to deal with!! Especially since we wanted to test drive multiple vehicles. The actual trade in and purchase was probably the best experience we ve had buying a vehicle. He gave us an excellent price on our trade in and discounted the purchase vehicle. There was no haggling back an...

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Emily Vernon
Reviews 1
2020-09-20 12:04

Love working with sunshine Toyota. They re super h...

Love working with sunshine Toyota. They re super helpful and always accommodating. Super clean building and a friendly atmosphere. When my vehicle needed work and I couldn t leave the house they cars and picked it up for me! Would recommend going there whether you want new or used they will help you...

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Damian Munoz
Reviews 1
2020-09-16 12:34

I purchased a used car from this dealership two mo...

I purchased a used car from this dealership two months ago. After taking the car to another toyota dealership to replace the alternator i asked them to check the emergency handbrake because it wasn't working and i was told by them that they needed to do a further investigation to fully check the han...

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Alissa Maul
Reviews 1
2020-09-13 22:45

I had a great experience. Michael Schultz helped ...

I had a great experience. Michael Schultz helped me for two days as I tried to figure out what it was I wanted to do (lease or buy new). He went through several options with me and showed different price points on vehicles for me to make sure I found the vehicle I liked and would fit within my pay...

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Matthew Wright
Reviews 1
2020-09-10 12:51

I researched the cars on their internet site. John...

I researched the cars on their internet site. John contacted me and we set up an appointment for test drives. He was very helpful in finding us the right vehicle with the budget we were working with. Only issue was the fuel door would not open. I called John and he set up an appointment for the nex...

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Andrea Shoemaker
Reviews 1
2020-09-10 12:28

The service team is amazing!!! They always go abov...

The service team is amazing!!! They always go above and beyond for all the service needs!! Kris is an outstanding Manager who has a strong service team who is professional, honest and reliable! They will always be my favorite Toyota dealership!

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Dave Aviza
Reviews 1
2020-09-10 00:42

Toyota really does provide quality products that a...

Toyota really does provide quality products that are reliable and safety oriented. The service is also excellent!

I stopped in to address a problem. The problem ended up being nowhere near as serious a problem as I thought it was and the check engine light was taken care of free of charge. I act...

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Claudia Quinn
Reviews 1
2020-09-08 12:16

Traveling out of state from R.I.when I noticed lou...

Traveling out of state from R.I.when I noticed loud noise under hood...stopped at a garage and told water pump went and $1000.00 to fix.....car 3 years old with 52,000 miles....called Sunshine and told me covered under 60,000 mile warranty and bring it right in...AAA towed me free of charge and spok...

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Linda Helton
Reviews 1
2020-09-07 18:24

I haven t bought a car from a dealership in over 1...

I haven t bought a car from a dealership in over 15 years when I finally needed to find a car I took my daughter with me and we ended up at Sunshine Toyota.
Justin Strunk is an amazing sales consultant he walked us through the entire process, answered all of our questions, and had everything ready...

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Jake Bohnstedt
Reviews 1
2020-09-05 14:37

Very quick oil change and tire rotation. HOWEVER, ...

Very quick oil change and tire rotation. HOWEVER, I have fluid still leaking from what they say is the differential. They said it was just loose and that they tightened it...it s still leaking. Going to have to call them again and drive the 40 minutes there then the 40 minutes home...

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Ronald Schwartz
Reviews 1
2020-09-01 06:23

It's close by? Only real positive I'll give. I won...

It's close by? Only real positive I'll give. I won't have anything more than han an oil change done there, and I get much better pricing by going to Chicago area, but the latter statement is true of all dealers here. I can't trust Sunshine service department though, and that's a huge strike.

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hannah ludwa
Reviews 1
2020-09-01 03:16

I was very satisfied with the service I had gotten...

I was very satisfied with the service I had gotten at sunshine Toyota! my purchase was a lease of a 2015 Corolla and I couldn't be happier not only with my car but also with the people I worked with at the dealership, chip and Aimee! Every question I had was answered whether it was in person or thro...

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Fiona Dickinson
Reviews 1
2020-08-27 17:19

Car shopping during a pandemic is pretty strange t...

Car shopping during a pandemic is pretty strange to navigate. I appreciated working with Randy who was extremely creative and flexible in finding a way for me to safely test out and purchase a vehicle. Feeling great about how I was treated and how transparent he was with every little detail.

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Karen Young
Reviews 1
2020-08-27 08:34

Jim Frolich was fantastic to work with! Not pushy...

Jim Frolich was fantastic to work with! Not pushy, was professional & kind & went the extra mile to get us a great deal! Love our new Corolla from Sunshine Toyota!! Highly recommend Jim & Sunshine Toyota if anyone considering buying Toyota!

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AnnMichele Neeld
Reviews 1
2020-08-26 10:09

Just bought new (to me) 2018 certified Highlander...

Just bought new (to me) 2018 certified Highlander. GREAT experience with Justin E. And Amy also helped find the right car for my situation (big expectations, small wallet).

Also have to note that I traveled from Grand Rapids, where I live 3 miles from another Toyota dealer. I drive down to BC b...

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Sarah Kapenga
Reviews 1
2020-08-23 06:44

The sales people were so helpful! They answered al...

The sales people were so helpful! They answered all of my questions and made themselves readily available. They made the car buying experience so pleasant and efficient. Customer service was OUTSTANDING! We highly recommend buying your next vehicle from this well-run dealership.

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Cassandra O'Callaghan-Horn
Reviews 1
2020-08-21 07:16

Had to take our Toyota in for service and we were ...

Had to take our Toyota in for service and we were pleasantly surprised at how friendly and fast this place was! The last dealership we used was subpar, and left a bad taste. Alysa was the service agent that helped us, and she was amazing, highly recommend!

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Chad Riffle
Reviews 1
2020-08-20 09:51

First off I hate buying cars. But we recently wer...

First off I hate buying cars. But we recently were forced into a situation where we needed to make a purchase quickly, even worse. Fortunatly we came across John at Sunshine Toyota in Battle Creek. We ended up purchasing a 2015 Toyota Highlander. John Gessner was our sales rep in the process. H...

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Sherry Lutterbeck
Reviews 1
2020-08-13 16:30

Excellent experience as usual. Everyone was very ...

Excellent experience as usual. Everyone was very professional and friendly and Jim Froelich always makes sure we were taken care of rather we are buying a vehicle or just coming in for service. We have never felt pressured. We have purchased several vehicles from Sunshine Toyota and have been com...

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Maritza Graca Lobo
Reviews 1
2020-08-10 01:24

Their selection of cars is great, however, this gu...

Their selection of cars is great, however, this guy Bill was correcting the way I pronouced the last name of the person I was looking for in a very condescending manner, he repeated the name 4 times very slowly as if I was a toddler learning to speak. I asked my son "is he making fun of my accent?" ...

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Susan Gehrman
Reviews 1
2020-08-08 12:53

As always....service is excellent, prompt, and enj...

As always....service is excellent, prompt, and enjoyed morning refreshments. In and out for oil change and tire rotation in about 35 minutes. Very friendly and helpful staff to schedule appt and then check in. This service is partially why I chose a new Toyota over Honda.

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Jeanne Chase
Reviews 1
2020-08-08 03:36

I have been a Toyota person for quite a few years....

I have been a Toyota person for quite a few years. Have had exceptionally good experiences with sale persons and with service at Sunshine Toyota of Battle Creek, Mi. I love my 2013 Toyota Tacoma that my sales person Bob S. bent over backwards to find for me, get it delivered and all in the price...

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Nicholas Daum
Reviews 1
2020-08-07 22:33

I have a preconception of car dealerships being un...

I have a preconception of car dealerships being unpleasant places to visit. Experiences with several other dealerships left me feeling pressured, disrespected and even bullied. The dealership in my hometown seemed to be fueled by machismo and cliche. To be clear, I am not a high-maintenance type....

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David
Reviews 1
2020-08-07 16:53

I m very impressed with Sunshine Toyota s manageme...

I m very impressed with Sunshine Toyota s management, sales and service personnel.

Justin worked with me on the purchase of the Prius. Justin s personal attention to my questions and concerns was surprising and very much appreciated.

The sales managers were equally attentive and sought to make...

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Deyan Kozhuharov
Reviews 1
2020-08-07 03:42

My family needed to upgrade to a bigger vehicle as...

My family needed to upgrade to a bigger vehicle as we had our firstborn. I test drove several different makes and models and chose the Toyota RAV4. At that point I started getting quotes from different dealerships.

I had bought my old Matrix from Jim Froelich , so I consulted with him about it an...

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Dan Ryan
Reviews 1
2020-08-06 12:31

The entire end to end experience was outstanding! ...

The entire end to end experience was outstanding! From looking at new car specials on the internet to the first email(s) back about my expressed interest on through the purchase of a new vehicle. Sunshine Toyota understands customer service, has embedded it in their culture and it shows in all emp...

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Nang No
Reviews 1
2020-08-06 11:22

I come here to change oil every six months. I alwa...

I come here to change oil every six months. I always have to wait for at least 1:30 to 2 hours just for change oil. I don t understand why is take too long to do this little thing. I come here with my appointment. please respect your customers.

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Bnov25
Reviews 1
2020-08-05 23:28

Aaron was great to work with. I found my car poste...

Aaron was great to work with. I found my car posted online and Aaron responded quickly to schedule appointment for test drive. His knowledge is phenomenal. He has excellent customer service and is not pushy ... he s good about pointing out important points to consider though. I highly recommend seei...

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Julie P
Reviews 1
2020-08-05 08:22

Aaron our salesman was referred to us by Christy, ...

Aaron our salesman was referred to us by Christy, the Internet sales supervisor after I made an online inquiry. Aaron got back with us the very next day about the Toyota Tundra we were interested in and we made it clear because we had a far drive we would need to see some numbers in writing first. W...

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Mike Potter
Reviews 1
2020-08-04 02:12

Sunshine Toyota did not help me out very well. Tri...

Sunshine Toyota did not help me out very well. Tried selling my van to them and they did not want to negotiate at all. The guy was very nice at first, until I stood my ground then he was not so nice when he saw he couldn't take advantage of me. Do not get Chip from sunshine Toyota.

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Raju Rajagopal
Reviews 1
2020-08-03 03:10

It was really a pleasant experience to buy a new T...

It was really a pleasant experience to buy a new Toyota Camry. Laurie went an extra mile to explain all the features of the new car with great patience. I enjoyed the whole process. I am referring Laurie to my friends, family, neighbors and co-workers. I am sure the word of mouth would fetch add...

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Tom Haupt
Reviews 1
2020-08-02 21:01

The actual service was performed well. The first p...

The actual service was performed well. The first person to greet me was professional and everything went smoothly. When I returned the gentleman was apparently on break or lunch, so I worked with the lady at the front desk. She hurried me through the payment, not stopping to explain some charges and...

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