I have been purchasing cars for 25 years now, and have bought from most main-stream brands to include Acura, Infiniti, Lexus, BMW, Mercedes, and all of the typical domestic brands as well. I added Audi to my list this past week when purchasing an A7 from Sunset Audi in Beaverton. I was saying goodby...
The service on the east side on the Airport Way is much better than the Beaverton location. Everyone from the cashier, manager, even the mechanics were very friendly and took great care of my car. I have taken my car for service for a few times at the one in Beaverton. I had to call many times to...
Their parts department is top notch. Friendly staff and unbeatable prices! I own an Audi R8 and live in Southern California and I use them for all of my parts, which they ship right to my doorstep. Thanks guys!
Bought a car from Clint at the used car area of Sunset Porsche Audi. He was great. Not pushy, very helpful. The deal was conducted honestly and quickly which we appreciated. Will definitely buy another car from Sunset and Clint.
My wife and I recently purchased a new Audi from Audi Beaverton. The whole experience from walking in to the dealership to taking delivery of our new Q5 was excellent. No games and no pressure. It was 5 star service all the way around. Do not hesitate at all in buying a vehicle here. Thank you Audi ...
Made car buying a pleasure! Kudos to Jeff Blackwood and Tan Tran on a perfect car buying process. I connected with Tan Tran via email, he was extremely patient and helpful over a few days of questions. I was able to test drive the car one day - very simple process. The manger Jeff, and Tan gave ...
Yesterday we contacted this dealership via their inventory web site and inquired about availability of a particular used car. We were shortly contacted back by a salesman named Gary, he checked and assured us the vehicle was still available. We talked about our trade and gave him the information he ...
Bought my car from them, great service and great experience.
Great service and communication regarding my repair.
Audi Beaverton run an advertisement in February 2016 stating it gives Nike employee 6% off MSRP for a list of models. But when I went there for the model included in the list, they denied by saying that advertise is for previous year make. Now is end of February 2016, two months into year 2016, Audi...
After a long and exhausting search for the right vehicle, I strangely found the truck I wanted at Audi Beaverton. I typically despise dealerships and the whole experience, haggle, manager meetings etc...associated with purchasing a car. I went in after emailing the dealership and was introduced to...
Best experience ever. Thank you Rob Tanner and Lucas Soltman.
Attention to details, is one of the many strengths of Sunset work team.
DO NOT BUY THEIR USED CARS! They do not check them out. Buyer beware! You will lose money, time, and patience if you purchase a used car from them.
Excellent customer service. Romney will work to make sure that you pay the best prices PERIOD. Highly recommended!
Romney Papesh at Sunset Audi has an amazing ability with customer service. Romney took the time to email me parts diagrams and actual parts photo's that he took for me. It took multiple phone calls and a significant amount of time to pin down what I needed. I haven't dealt with a parts person wit...
I had a great experience at Sunset Porsche & Audi. My sale person was great to work with and the transaction was seemless. Everybody was very friendly and made me feel comfortable, I would defiantly recommend this dealership.
BEWARE!!! As a member of a 127 local Audi owner group, I (we) can verify that this dealership is not to be trusted. Infinite documented experiences out there, including my personal experience, that would clearly demonstrate that this dealership is not honest and takes advantage of customers. They wi...
Thank you Aimee and the staff at Audi Beaverton. I had some issues at another dealership in WA, which we are still trying to work out, but the dealership in Beaverton was top notch. I love it when the people you work with are kind, considerate, helpful and professional. A++!!!
We had the pleasure of working with Shane Randall at the Audi Beaverton location, and I can't express what a wonderful experience it was. No games, no annoying haggling - just an honest, easy transaction with amazing professionalism. We drove all the way from Seattle because Shane was so accomodatin...
Awful customer service, multiple visits to fix the same problems, and just overall a bad experience.
Audi Beaverton is everything you could hope for in a car dealership. Mike Martin and the entire team I dealt with were courteous, knowledgable, honest and professional. After my experiences at certain other places in town *cough* Kuni Lexus *cough* I had thought those qualities were too much to ex...
zach and kharmin both were great....very informative and took me through the options and trims...and then followed up great low pressure emails that were great compared to pushy sales calls from the other dealerships in town. unfortunately we ended up getting a more practical family car but loved th...
It has been a pleasure working with Roomey Papesh. My order was ship fast.Will work with him any time I need parts for my Audi.
I'm not easy to please, and I wasn't happy that my brand new E-tron (purchased at another Audi dealership) needed repairs after only 150 miles.
But, Dustin Close and Audi Beaverton did everything that they could to make it easy to get the car repaired and back on the road.
Communication was grea...
BIG Thanks to Jeff Clark for helping with parts on my A6. Jeff is very knowledgeable and professional...in addition he is one of the nicest people you will find at any auto dealership.
Brought my car in for some much needed service on some recalls. My license expired right when I needed a service. Due to the pandemic I haven't been able to renew it since the DMV has been closed. When I brought out my car for service I was told that it would take 2 weeks to get it serviced since th...
Just purchased my 5th Audi but first Audi from Sunset Beaverton Audi and the experience could not have been any better. Jeff and Peter were an amazing group to work with. If you are looking for your next new or used car, I HIGHLY recommend stopping by and letting them help you discover your next rid...
Worked with Shane Randall, Just bought my second car. I loved my first one but needed something bigger. I explained my problem, came in and test drove the options, and was underway with a deal that afternoon! Great car, great service, and I would definitely use them again. My Q7 is an impressive aut...
An unbelievable experience!
I drove a used BMW M3 where at one point, admittedly I did drive the car hard but was safe and well within my abilities. The sales person, Chuck, then proceeded to threaten me with violence and attempted to provoke me into fighting him inftont of the dealership and in ...
Great service, were able to get my Audi taken care of. A slight issue came up after the service and Travis and the team were able to get it taken care of quickly, competently and professionally. Great overall experience. Will definitely be back for warranty work and maintenance.
Alex Reath is a credit to Sunset Audi. As a life long car guy it drives me crazy when I visit a dealership and I know more about the product than the salesperson. His depth of knowledge, passion for cars and his ability to convey the nuances that he knows will matter to me have put two Audi's in our...
Kelsi Wojahn, the service advisor was very helpful in arranging And managing the service.
i was provided with truly exceptional service on my audi a4. larry laing always provides excellent care and well as the service team.
I ve been meaning to write a review for awhile. We LOVE Audi of Beaverton! My husband and I purchased our Q5 here 2 years ago and we LOVE the service we ve gotten for the past 2 years. James did an amazing job with the sale of our car. Anytime we need anything big or small Aimee takes such great...
Just completed a deal last week for a new 2015 Audi A3. Truly, I have never had a smoother experience at ANY auto dealership-ever! I was able to negotiate with Ryan Crooks online and when we agreed on the numbers, I arrived at the dealership and learned that everything was EXACTLY as we had agreed...
From beginning to end, Tony Yan made my car shopping experience so enjoyable and as painless as possible. We never felt pressured or manipulated throughout the buying process, Tony was very straightforward with us and directed us to several options based on what we were looking for.
In the end I ...
I ordered a part for my Audi. Romney Papesh was my consultant. He was professional and the parts arrived fast and He was a pleasure to work with.
Excellent service from Corey. Parts manager Paul Pointer was great help on selecting custom car cover and new tires. Highly recommend this dealership.
I have been buying my Audi parts there because of Romney Papesh.
Everytime I need a hard to find part, they have it or get it for me in no time and always at the best price even when I need to pay feight to FLORIDA!!!
Will not change them for nothing as long as I have an AUDI.
Thank you Romney.
Although I ended up buying a used Audi elsewhere, (specific options), David went out of his way in assisting me in my search, without any pressure or stress, great communication. Nice to experience that at a dealership. Cheers David!
This review is for the Sales Department:
I would like to share with everyone, what a great experience and wonderful time my family and I had at Audi of Beaverton. Special Thanks to Tina and Brad (Sales Manager), for taking their time to help me out.
My salesman Shane did an exceptional job thr...
First, I want to start by saying this dealership over prices all the cars. 2019 Q5 Premium plus used car certified 4k miles driven 44500. Same specification same model car 3k miles driven at Buick Dealership was for 38500. Only difference at Audi dealership was that their car was certified, certific...
Romney Papesh, everybody at Audi USA Parts thanks for the fantastic service.
Lionel---
73071
Audi Beaverton's service guys have been great on each visit. Prompt, communicative, easy in and out.
Corey Maslen and the Beaverton Audi Dealership have consistently exceeded my expectations for the past two years. Corey s communication and exceptional customer service always makes me feel just like I am family!
I come from Salem every time (which alone speaks volumes) and the service and attent...
Clint was very rude and lazy. If i could leave o stars I would. Emailed about a lexus and he messaged me a price 500 off when dealers normally mark up used cars between 3 and 5k dollars without even answering any of my questiones in the first email. Emailed again asking what blue book was and if he ...
It has a been an absolute pleasure working with these guys. I normally do not like to buy parts directly from dealerships because of the service I normally get at the parts counter but I was very pleasantly surprised by Sunset Audi. I have been dealing with Romney Papesh and he has been just amazi...
It's a dealership. I have bought twice from them and what can I say. I never feel like I came out ahead. Oh well.
Brad was wonderful to work with at Audi Beaverton. He was very knowledgeable, friendly, and great at communicating updates throughout our car buying process. We would highly recommend Brad and Audi of Beaverton to friends and family.
Just purchased my new pre-owned S5 Audi. Yahoo. Paulina was just a perfect salesperson.
I just replaced my 150,000 miles MDX with the new Q5 White Diesel. Wow, was all I can say after my Sunset Imports Audi salesman, James Fitzpatrick, told me this was the car for me. I ve owned the Explorer, Durango, MDX, and now the Q5. I m not a car guy, I just want to get in and turn the key and...
Strange interaction with this organization. Emailed re a used vehicle for sale last week. Sales guy Clint called me on Saturday and we chatted about the vehicle. I told him I thought the vehicle was a little too highly priced - thought it should be under $60k, but would think about it. It's bee...
I brought a hazard light relay for an 01 a4 b5 from the website and the service was excellent. The follow up emails regarding the avaialbility and the shipping from Romney Papesh were very helpful. The product was delivered on time and works great tilll now
Heather at Beaverton Audi was an excellent partner and helped us buy our dream Q7. She spent a lot of time on the phone with me (we are from out of town) going over features and discussing options, pros & cons and giving me detailed information. I immediately connected with her honest and straight f...
Expensive but worth for the service. One thing I d say for you guys to be more professional is committing to what you told the customer from the first place. There could be change orders or price adjustment but it must be clear out in details.
Anyway, Audi Beaverton is better than Audi Wilsonvill...
I had a routine inspection and oil change ahead of a road trip.
Probably the best car buying experience I have ever had. They made it really easy to complete the transaction and made me feel like a valued customer. I have had one servicing so far and that went really well. They give you a loaner car when you bring your car in for servicing. They offer good fresh...
After driving a number of cars, I had narrowed down my choice to the Audi Allroad or BMW Sportwagon, but I was having a hard time finding either car with the options/color combinations that I was looking for. Patrick Curb at Sunset Audi kept has eyes out for the right car, and, after a couple of wo...
Best car-buying experience I've ever had. I appreciated Shane's efforts to answer all of my questions and ensure that I was satisfied with my car. He answered all of my questions very quickly and completely. I was able to complete my deal without any hassles, and I was satisfied with the price I was...
XLNT service. Very responsiv . Clean safe environment.
Will never return to this dealership or Service Dept. Was told I needed $2000+ in repair work before their technicians could conduct an "Oil Consumption Test" on my vehicle. I was told I had several oil leaks, and "oil was spilling out of everywhere". Quoted over $1000 for oil pan reseal. Had my eng...
Went in to pick up a cargo mat and exchange an item after my purchase because the parts department had closed that Saturday. Dave Welch, my sale representative, had them ready for me and helped me install the cargo mat. Very thoughtful.
This was my first time at Audi Beaverton and I had a very good experience. I worked with Aimee. She was very helpful, friendly and excellent about communication. The text communication is a real step-up from any other dealer experiences I have had. Their pricing was competitive. I will definite...
My wife and I had an outstanding experience with Shane Randall at Sunset Audi. He listened to our needs and paired us with the best option at the best possible price. There was no unnecessary haggling over price and everyone was quick and reasonable throughout the buying process. Shane has been m...
Audi Beaverton were exceptional, professional, expeditious and thorough. The manager Morgan and Sales Person, Shane Randall, Finance Manager, Brad Seaman were above excellent. What a great experience.I would highly recommend to all.
I bought MMI update disks from the website. The price was right and the service was great; I even received an email from Romney Papesh letting me know it was in stock and was on it's way.
Working with Morgan and Elias in Sales was an amazing process. Considering that we struck a deal working remotely and every single word was backed up in writing and honored, was really unbelievable. I would highly recommend Audi Beaverton if you are in the market for an Audi.
Decent team, but they won't follow up with you. I've only worked with one team member and he never returned my text or calls. I took my business elsewhere.
Drew did a great job. Very friendly and knowledgeable. We were in and out. Thank you for selling us our F250!
Audi Beaverton is by far the BEST Audi dealership. Audi Wilsonville is a dealership we have used in the past. The customer service was either non-existent or average. However, customer service in Beaverton is just fantastic. Shane is the salesman we have worked with at Audi Beaverton, and he has g...
The service by Brain was terrific. Immediately offered to manage claim Directly with Insurance company. There was great communication. Offered a loaner car right away. Great experience!
Great customer Experience. Purchased an S3 and had a great professional experience with the service provided by Sunset. Alex showed me everything I needed to know on the workings of the car. Will definitely be back for future car dealings.
(Scroll down to read my personal experience and update with Audi Beaverton.)
I can t say anything bad about the service department, they were very nice and did the work that had to be done fast! But 4 months prior I had been to the dealership and no one approached me and it made me feel unwelcome...
I would like to commend Beaverton Audi! Their service and follow up is impeccable. Over the past two weeks, the General and Sales Manager have bent over backwards to work with me on managing a sale and a purchase of my vehicle. They followed up and made a very fair offer on my vehicle and i am hap...
Excellent service! Dustin Close was very professional and easy to work with. I was able to get on their schedule quickly and the service was completed in a timely manner.
We have worked with Shane Randall and he is, hands down, the best in the business. Buying a car is a stressful process, but not with Shane and Sunset Audi. The process is incredibly smooth, the people are very professional and the facilities are top notch. I highly recommend it.
Peter young is the only reason I ll never shop here again. Terrible customer service experience.
Theives,,stay away,,will lie about condition of vehicle.
Lied about offering me a service package then said it was $620 for a routine service
Good service. No waiting. They let me drive what I was interested in.
The people at Audi Beaverton made buying my new car a pleasure. I worked Reed Johnson for three months to find the perfect car and when we found it the buying experience was easy and enjoyable. Reed especially was fantastic to work with. Thank you!
Excellent service. I bought my car here despite living in Seattle, and came back to do my hitch install because they are so awesome. I'd recommend anyone interested in an Audi to go here before anywhere else.
I bought a 2016 audi a4 recently. my sales rep was roberto becerna and he was amazing to work with. Felt absolutely no pressure.
Great Service, ask for Corey, he is the best. Nice waiting area and super friendly staff.
I purchased a 2014 Audi Q7 from Ryan Crooks. We had a wonderful experience with him. We ended up ordering the car and he kept us updated on the progress. Ryan was great to answer questions and very helpful. This was our 2nd car from Sunset Audi and if we buy another one we will definitely be bac...
Since ownership has changed I've noticed the personal service has gone down. It's still an Audi dealership so it's going to be ok no matter what. I've taken my S8 elsewhere however.
Let's put it this way. . . when I moved from Portland to Salem I never stopped going to Audi of Beaverton even though I drive right past the Wilsonville location on my way there. Nothing at all against Wilsonville but the service level that I have received from Aimee Konkolewski throughout the year...
I could not have been happier with the service I received recently on my mature Audi Cabriolet. While it's a stately 20 years old--the top had stopped functioning, it wouldn't retract, so not such a fun car. A convertible that doesn't convert is kind of sad. The estimate with new parts was $4500 ...
I had questions about my muffler and first spoke to a friend of mine. Realizing he didn't know what he was talking about I than spoke to Romeny Papesh. He was extremely knowledgeable, but more importantly, very patient with my lack of knowledge. I really appreciated the help.
I highly recommend buying your next car from Sunset Audi in Beaverton. I had an amazing experience working with Heather - she was so easy to work with and knowledgeable. She worked with me to find a car that was the best fit for me and then walked me through the entire end-to-end process. Thank you ...