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Stonegate Golf Course

4.4· 57 reviews
Average ratingGreat
4.4/ 5

Based on 57 reviews

565%
425%
35%
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What reviewers say about Stonegate Golf Course

Generated with AI from 57 reviews on Trustburn · updated 45 days ago

Customers generally describe Stonegate Golf Course positively, frequently praising the well-maintained course, friendly staff, good value, and nice practice facilities such as the driving range, chipping area, and putting green.
What are the most common complaints about Stonegate Golf Course?

Looking at the critical reviewers, the most common complaints involve poor and rude customer service, including being placed on hold for long periods, dealing with unfriendly staff, and being treated coldly without any apology or recognition of the inconvenience.

AI-generated from reviews on this page. Verify anything important with the company directly.

Don Martin
Reviews 1

We played Fri 08/02 4-some, the gentleman in the pro shop was very nice, but that was as far as it went, the RANGER followed us on 3 to 4 of the hole on the front nine and literally followed us to the T-box, saying if we could pick up the pace by a MINUTE or TWO, we let a 4-some play thru earlier, so we were not holding anyone up, we have played this game before. The women at the bar was must have been his wife , because she was worse, no HI, THANK YOU or HAVE A GOOD TIME, just terrible, very unfriendly. Save your money, plat Chase Hammond. and HAVE A GREAT TIME.

Greg Colby
Reviews 1

I'd give zero If I could.
Placed me on hold for 20 minutes while employees talked about person things.
Called back same person was cold did not apologize.
Called back again asked for a manager, same person said they would help me....
Again cold kinda rude would not recognize the impact of the absolute disregard of a potential paying customer.
Love this corse but if this is the way customer service is handled I will take my money elsewhere!

Patrick Pound
Reviews 1

Played this course last fall. Half of us from metro Detroit, the others from Chicago. Six of us had booked 36 holes for a Ryder Cup style tournament. We ran late for our 1st 18 due to poor transportation planning. The staff was INCREDIBLE! They figured out a way to get us out, and weren t at all rude or angry (when they certainly had a right to be). We got through our first 18, had a great lunch and tremendous service at the bar. We were tying one on and having an absolute blast. We ran out of cigarettes on the second 18 and a staff member offered to run out for us and within 20 minutes met us back out on the course w a delivery. We ended up playing til the sun went down. I think we got about 50 holes in. The course was ABSOLUTELY GORGEOUS! Kindest staff ever. We will try to make this an annual event. They re unfortunately fully booked for the Saturday we will be in town this year. Hopefully next year will work out.

Benjamin Deitz
Reviews 1

I can not say enough about his place. My wife and I recently renewed our vows for our ten year anniversary at Stonegate. From the beginning Julie and Derek where absolutely amazing. We do not live in Twin Lake but every step of the way Julie was texting us to ensure everything was perfect and what else she could do to help us make sure everything was perfect for our day. Derek also ensured we had access to the course for pictures after the ceremony and that me and my friends who all flew from out of state had a great experience playing the course. If you are looking to plan any event you have to contact Julie and Derek. They ensure everything is taken care of and coordinated and that it is affordable so you don t have to sacrifice a thing for your event. Truly amazing staff and members out there that made us all feel welcome.

Brandon DeJonge
Reviews 1

Played multiple tournaments here while I was in high school and I now have come back quite a few times to play again. The course always seems to be in great shape and the staff is friendly. The course has an overall good design and I love all the big elevation changes.

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About Stonegate Golf Course