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Average ratingAverage
3.5/ 5

Based on 97 reviews

532%
428%
318%
28%
114%
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What reviewers say about Starhub

Generated with AI from 97 reviews on Trustburn · updated 3 days ago

Customers describe the location as easily accessible from Macpherson station with a public food court, though some note the food court is expensive and the carpark rates are high. Others simply view it as an office building, while one customer reported a bad experience with a customer service officer who did not respond promptly.
What does Starhub do?

StarHub offers phones, broadband plans, and rewards that can be redeemed using points.

Are there any complaints about Starhub?

The critical reviewers wrote that the company has spotty connections, unhelpful staff, and dishonest contract terms, and they also cited hidden fees and poor customer service responsiveness.

What do people say about Starhub outside Trustburn?

It is not clear from the available information what people say about Starhub outside Trustburn, as the external fact only mentions a potential confusion regarding sports package availability.

AI-generated from reviews on this page. Verify anything important with the company directly.

Benjamin Cheng Yong
Reviews 1

My family had been starhub customers since 2010, subscribing to cable TV, cable internet and 3 mobile lines. For the past 1 year, starhub is unable to resolve the issue with my cable TV which I am unable to view channel 5 and intermittent disconnection of the internet. It is very annoying that the customer service has been using the same method to resolve the problem and is obvious it not working. Goodbye Starhub, I will be cancelling all the plans with you in due time which I had just cancelled my cable TV.

SaNdY
Reviews 1

Starhub is one of the high rated telecom provider but when on connection ...the tower problem is an major issue . Idk why still then don't consider this ....here customers can ask queries about their products ...they not only provide telecom .also various dept ...do check at ubi starhub office for more details

rockerfellas rockerfellas
Reviews 1

I'm not sure it's just my luck or it's just StarHub has a terrible customer service. The phone helpline CSO don't seems to live up to basic customer service standards. I've had on several occasions been given the wrong information which lead to time wasted. And they don't keep to their promises of returning calls. Of late their fibre broadband has intermittent issues. They need to get act together before going into the clean energy business.

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About Starhub

StarHub Personal - Check out our new offerings & promos. View our latest phones, broadband plans, and rewards by redeeming your points.

StarHub is a leading telecommunications company in Singapore that offers a wide range of services to its customers. The company was founded in 2000 and has since then been providing innovative solutions to meet the needs of its customers.

One of the key offerings from StarHub is their Personal services, which includes mobile, broadband, and TV plans. With their mobile plans, customers can choose from a variety of options that cater to different needs and budgets. Whether you need unlimited data or just enough for occasional browsing, StarHub has got you covered.

In addition to mobile plans, StarHub also offers broadband services that are fast and reliable. Customers can choose from different speeds depending on their usage requirements. Whether you need internet for streaming movies or online gaming, StarHub's broadband plans have got you covered.

Another popular service offered by StarHub is their TV plans. Customers can choose from a variety of channels including sports, entertainment, news and more. With the option to add on premium channels like HBO or Netflix at an additional cost.

Apart from these core offerings, Starhub also provides various rewards programs where customers can earn points by using their services which they can redeem later for discounts on bills or other products/services offered by the company.

Starhub's commitment towards innovation is evident through its constant efforts towards improving customer experience with new technologies such as 5G network coverage across Singapore which will provide faster internet speeds than ever before.

Overall if you're looking for reliable telecommunication services in Singapore with great rewards program then look no further than Starhub!

Address
67 ubi avenue