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Standard Life, Edinburgh

2.3· 7 reviews
Average ratingPoor
2.3/ 5

Based on 7 reviews

529%
40%
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214%
157%
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What reviewers say about Standard Life, Edinburgh

Generated with AI from 7 reviews on Trustburn · updated 3 days ago

Customers describe the business as great but also report awful experiences with a terrible atmosphere and significant frustration over being unable to find contact details or log in.
What does Standard Life, Edinburgh do?

Standard Life helps customers make good choices with their life savings.

Are there any complaints about Standard Life, Edinburgh?

The reviews on file mention difficulty contacting the company, specifically noting the lack of an email address or postal address on the website and issues with phone lines.

What do people say about Standard Life, Edinburgh outside Trustburn?

People discuss the company's website and mention that the annuity service is expected to provide quotes and conduct an open market search.

AI-generated from reviews on this page. Verify anything important with the company directly.

Andrew Leo
Reviews 1

To Milli Menopause

I totally agree ! Its nigh on impossible to contact these people. Not even an email address for Customer Service.

Its the 21st Century people!

Milli Menopause
Reviews 1

It seems impossible to contact Standard Life other than by ringing the numbers they provide, which no doubt cost a fortune for you to listen to music. According to the internet there are loads of complaints about "High Volumes of Calls" which means you have to wait for ages. Call back seems to make people even more angry when the "Call Back" doesn't materialise. What has happend to the fax numbers, I challenge anyone to find one so that people like me who live in other EU countries can fax their letters rather than pay expensive postage to the UK.
Get a grip Standard LIfe, provide contact details other than phone lines. Some of us don't use Twitter, FB or other social media we just want to send communications via email or fax.

Derek Beavis
Reviews 1

It seems that Standard Life have deliberately made it impossible whilst on their web site to email them regarding any issue or difficulty encountered and deftly try to palm you off via the Frequently asked questions section. I live abroad and consequently live in an opposite time zone ......i really don't want to phone you. My problem is: I can no longer log-on and it seems i can only email you if i can log-on.... Catch 22! Very disappointing and frustrating.

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About Standard Life, Edinburgh

Life is full of choices and Standard Life is here to help you make good ones with your life savings. We believe there's a lot to look forward to.

Standard Life, Edinburgh: Helping You Make Good Choices with Your Life Savings

Life is full of choices, and when it comes to your life savings, you want to make sure you're making the right ones. That's where Standard Life comes in. With over 190 years of experience in the financial industry, we've helped millions of people around the world achieve their financial goals and secure their futures.

At Standard Life, we believe that everyone deserves a secure financial future. Whether you're just starting out on your career path or planning for retirement, our team of experts can help guide you through every step of the process. We offer a wide range of products and services designed to meet your unique needs and help you achieve your financial goals.

One of our core values at Standard Life is transparency. We believe that our clients deserve to know exactly what they're investing in and how their money is being managed. That's why we provide clear and concise information about all of our products and services, as well as regular updates on performance.

Our investment philosophy is based on a long-term approach that focuses on delivering consistent returns over time. We believe in diversification across asset classes and geographies to manage risk effectively while seeking opportunities for growth.

In addition to traditional investment options such as mutual funds and stocks, we also offer innovative solutions like exchange-traded funds (ETFs) and socially responsible investing (SRI) options. Our SRI portfolios are designed for investors who want to align their investments with their personal values while still achieving strong returns.

At Standard Life, we understand that everyone's financial situation is unique. That's why we offer personalized advice from experienced advisors who take the time to understand your individual needs before recommending any products or services.

We also believe in empowering our clients with knowledge so they can make informed decisions about their finances. Our website features a wealth of educational resources including articles, videos, webinars, calculators, and more.

When it comes to retirement planning specifically, Standard Life offers a range of solutions including annuities, pensions plans (including self-invested personal pensions), income drawdown plans (also known as flexi-access drawdown), lifetime mortgages (also known as equity release), among others which are tailored towards helping individuals plan for retirement effectively by providing them with guaranteed income streams during retirement years or lump sum payments depending on individual preferences

In conclusion,

Standard Life has been helping people achieve their financial goals for over 190 years by providing transparent investment solutions tailored towards meeting individual needs while managing risks effectively through diversification across asset classes & geographies; empowering clients with knowledge so they can make informed decisions about finances; offering personalized advice from experienced advisors who take time understanding each client’s unique situation before recommending any product/service; providing innovative solutions like ETFs & SRI portfolios designed aligning investments with personal values yet achieving strong returns; offering various retirement planning options such as annuities & pension plans among others which are tailored towards helping individuals plan effectively by providing guaranteed income streams during retirement years or lump sum payments depending on preferences