Springa USA

I recently purchased some items from a company and I'm very happy with my purchase. The products are of great quality and the prices were fair. The customer service was also very helpful and responsive. Overall, I had a positive experience and would recommend this company to others.

The experience I had with Springa USA was very positive. The products I bought were of great quality and the customer service was excellent. They promptly addressed my inquiries and resolved my issue. I am impressed and highly recommend them.

I recently bought some items from Springa USA and I'm extremely pleased with my purchase. The products are of great quality and the customer service is excellent. They were very helpful and prompt in resolving an issue I had. I highly recommend this company to anyone looking for reliable products and excellent customer service.

Springa USA is a reliable company that I've been purchasing from for a while now. Their products are always of great quality and their customer service is top-notch. I recently had an issue with one of my orders, but they quickly resolved it to my satisfaction. I highly recommend Springa USA.

👍 Springa USA has such amazing products! I love their attention to detail and the quality is top-notch. The customer service is also fantastic and they always respond quickly to any inquiries. Highly recommend this company!

👌 I'm really impressed with the products from Springa USA. They have a wide selection and the quality is outstanding. The customer service is also commendable, always there to assist and provide solutions. Would definitely recommend.

👍 I've been a customer of Springa USA for a while now and I have to say they never disappoint. The products are always top-notch and I love the attention to detail. The customer service is also outstanding. I highly recommend this company!

Springa USA is a company that I highly recommend. Their customer service is excellent, always willing to go above and beyond to help. I had an issue with one of the products I purchased and they promptly resolved it. The quality of their products is outstanding and the prices are very affordable. I'm extremely satisfied with my experience and will definitely be a repeat customer.

I recently made a purchase from Springa USA and I am very satisfied with their products. The quality is excellent and the prices are reasonable. The customer service is also great, they promptly responded to my inquiries. Overall, a very positive experience.

I recently made a purchase from a company and I'm very happy with the product. The quality is great and it arrived quickly. The customer service was also helpful and responded promptly to my inquiries. Overall, I had a positive experience and would purchase from them again.

Buyer beware! I recently just bought their Astra GA021 Gourmet Automatic Espresso Machine from Webstaurantstore.com on 09/02/2020.

The product was shipped directly from the manufacturing company at 127 Ambassador Dr. Suite #147, Naperville, IL 60540.

The machine arrived DOA (Dead on arrival) 2 weeks after we order (09/18/2020)
-Hot water was not coming out of the group and seems like the pump wasn t working correctly

Contacted ASTRA tech support to resolve the issues. After 2-3 days of communication, the tech sent over an unqualified tech to repair the machine with failed results.

After a day the tech made the decision to exchange the machine, in which was perfect.

The NEW (2nd) machine arrived 09/25/20

Upon opening the box and unwrapping the New machine we, notice the so called new machine was in fact used or put together very poorly as there are a few gouges and scratches on the front and side of the machine.

I brought this to the attention of the tech at 10:30 am yesterday 9/29/20 and was promised this is in deed a brand new machine.

Looked at it again and can t accept this as a brand new equipment
-The 1st one was wrapped in a protective gray film, the 2nd one wasn't
-There were no finger prints on the 1st one, the 2nd one had grease and finger prints all over it
-No scratch what so ever on the 1st one, gouges and scratch marks on front and lower side of the equipment

It is now 9/29/2020 and am very unhappy with ASTRA
-Lack of communication from Tech
-Poor QA of equipment
-Misleading or lying about the product

To top it off, if we want to return the used or poorly built machine for a full refund. My restaurant has to pay a 35% restocking fee and shipping fee for a used item? The product was sold to us a new and should be getting a brand new machine with no marks or scratch. I am not sure how this company is still in business and growing with this type of customer service! Now, we have to fight for our money back for a product that didn't even work in the 1st place.