Questions about Specialist Roofing and Repair
What is Specialist Roofing and Repair?
Specialist Roofing and Repair is a licensed California roofing contractor operating under License #1007386, offering residential and commercial services including repairs, replacements, and new installations. They use premium materials from Owens Corning, GAF, Polyglass, and CertainTeed, and serve as an Owens Corning Platinum Preferred Contractor. The company provides free inspections, honest assessments, and fast emergency responses to homeowners and businesses in San Jose, San Francisco, and the surrounding area.
What specific discounts and financing terms are available for new roof projects?
The company offers a $1,500 discount on Class A fire-resistant roofing materials for qualifying full roof replacements, subject to product eligibility and limited-time availability. Additionally, they provide financing options with 12 months of 0% interest on new roofs for customers with approved credit, requiring full payment within the term to avoid interest charges.
Where are the company's physical office locations and what areas do they serve?
Specialist Roofing operates multiple Southern California office locations, including Burbank at 1061 N Victory Pl., Orange at 586 N Batavia St, and Long Beach at 1 World Trade Center 8th Floor. These offices support their service area which spans Los Angeles County, Orange County, Long Beach, Ventura County, and the San Diego area.
How long has the company been in business and what is its founding philosophy?
The business was founded in 2011 and has built its reputation since that year. They describe their approach as being built around honesty, quality installations, and standing behind their work rather than focusing solely on volume.
What is the step-by-step process for getting started with a roofing project?
Customers can start the process by scheduling a free online quote or a free roof inspection to assess their current condition. The team then provides a clear recommendation on whether a targeted repair, re-underlayment, or full replacement is needed based on the inspection findings.
Under what circumstances do they recommend a repair instead of a full replacement?
The company states that not every issue requires a full replacement; some leaks, missing shingles, vent problems, drainage issues, and worn sections can be repaired when caught early. They emphasize that they will recommend repairs if that is the right answer for the homeowner.
What specific types of roofing and exterior services do they offer?
Their services include asphalt shingle roofs, metal roofs, tile roofs, gutter installation, solar removal, deck waterproofing, and commercial roofing. They also handle roof repairs and replacements for both residential and commercial properties.
What are the company's current ratings and how many reviews support them?
The company is BBB Accredited with an A+ rating and holds a 4.9-star rating based on 973 reviews across their Southern California locations. They highlight that these ratings are built on hundreds of verified customer reviews.
What is included in the initial assessment process for a potential client?
They offer a free roof inspection and an honest written assessment of the roof's current condition as part of their initial engagement. This assessment helps determine the necessary scope of work, whether it is a targeted repair or a full replacement.
How does the company handle emergency situations and urgent requests?
The team operates 24/7 from their Burbank office to handle emergencies, pre-rainy-season inspections, and urgent repair needs. They also provide contact options via phone and email for immediate assistance.
What is the company's relationship with its material suppliers?
Specialist Roofing is a licensed contractor and explicitly states they are an independent contractor who is not an affiliate of Owens Corning LLC or its affiliated companies. This distinction clarifies their relationship with the material manufacturers they use.
How does the company approach pricing and transparency for its clients?
The company focuses on providing transparent pricing from the first estimate to the final inspection. They aim to give homeowners a clear understanding of costs before work begins.
What aspects of the service do customers frequently commend?
Reviewers often praise the team for their honesty in assessments and the quality of their premium materials. The company notes that their philosophy centers on telling the truth about a roof's needs and using materials worth putting their name on.
How does the company describe its experience and commitment to quality?
The company's website mentions that they are a trusted choice for both residential and commercial roofing, backed by over 10 years of experience as stated in their Trustburn listing description. They also note their commitment to weather-resistant solutions with transparency and integrity.
How can I contact Specialist Roofing and Repair?
You can reach Specialist Roofing and Repair by phone at 408-662-1686.
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Specialist Roofing and Repair in San Jose is your trusted choice for residential and commercial roofing services. Backed by over 10 years of experience, we specialize in roof repairs, replacements, and new installations using premium materials from Owens Corning, GAF, Polyglass, and CertainTeed. As an Owens Corning Platinum Preferred Contractor, we deliver long-lasting, weather-resistant solutions with transparency and integrity. Our licensed, BBB-accredited team proudly serves San Jose, San Francisco, and the surrounding area with free inspections, honest assessments, and fast emergency response. Protect your home or business with expert roofing you can count on—call today for a free estimate!
- Website
- specialistroofing.com
- Phone
- 408-662-1686
- Address
- 830 Stewart Dr. Suite #245, Sunnyvale, CA 94085
- Categories
- Construction