DC Computer Repairs

DC Computer Repairs is an independent computer repair shop located at 28 High Street, Findon, Worthing BN14 0TA, which has been fixing computers across Sussex since 2011. The business offers laptop and PC repairs, remote IT support, and virus removal, all handled in-house by the engineer you speak to directly. They provide free diagnostics and a fixed quote before any work begins, ensuring no surprises for customers.

The business operates out of a workshop on Findon High Street and covers homes and small businesses within about ten miles, including all of Worthing and villages along the Downs. They offer collection and return services for a fee of £75, or customers can drop their machines in for a free diagnostic. The team also provides remote IT support sessions for £45 to fix software problems without requiring a physical visit.

The business charges £45 for a remote IT support session to fix slow PCs, pop-ups, and software issues through a secure remote session. For collection and return repairs, the fee is £75, but there is no charge if the device cannot be fixed. Additionally, they offer a one-year subscription for Sophos Home and HitmanPro antivirus for £37.46, with parts quoted separately.

The process begins with a free diagnostic where they identify the fault and provide a fixed quote. After approval, the repair is done in-house by the same engineer, and the device is tested before being returned set up and working. If the issue cannot be resolved, the customer pays nothing, adhering to their no-fix-no-fee policy.

DC Computer Repairs emphasizes that everything is done in-house, meaning there is no call centre and nothing gets sent away for weeks. The engineer who you speak to is the one who actually fixes the machine, ensuring your data stays in one place. They also explain issues in plain English and back up personal files before any work that could put them at risk.

The business has been operating since 2011, originally from Brighton before moving to Findon. They describe themselves as a one-to-one computer repair business that focuses on honest advice and patience with customers who may not be confident with technology. Their team includes experienced IT specialists and software experts dedicated to delivering fast and reliable services.

The website states that they offer a no-fix-no-fee policy, meaning diagnostics are free and you only pay if the repair is successful. They also provide a fixed quote before any work starts, ensuring transparency in pricing. This approach is designed to build trust with customers by avoiding hidden costs or surprises.

The business covers a wide range of repairs, including cracked screens, broken hinges, charging ports, dead power supplies, failed drives, and slow machines. They also handle virus and malware removal, including scam pop-ups, fake Microsoft warnings, ransomware, and spyware. All these services are performed in their own Findon workshop.

The website mentions that they have been fixing computers across Sussex for well over a decade, with a strong presence in Findon and Worthing. They serve a diverse range of clients, including homes, home workers, and small businesses within about ten miles of their location. Their commitment to local service is evident in their coverage of villages along the Downs and the coast from Littlehampton to Southwick.

The business operates as an independent, one-to-one computer repair business with a focus on personal attention and expertise. They pride themselves on explaining issues in plain English and providing a fixed quote before any work begins. Their team includes experienced IT specialists and software experts who are dedicated to delivering fast and reliable services.

The website mentions that they offer a free diagnostic service, which is a key feature of their business. This allows customers to understand the issue and the cost to fix it without any obligation. The free diagnostic is a central part of their process, ensuring transparency and trust with customers.

The business highlights that they offer a no-fix-no-fee policy, which is a significant feature of their service. This means that if they cannot fix the device, the customer does not have to pay anything. This policy is designed to build trust and ensure that customers are not charged for unsuccessful repairs.

The official website of DC Computer Repairs is dccomputerrepairs.co.uk.

DC Computer Repairs has no reviews on Trustburn yet. Anyone who has used it can write the first review on its Trustburn page.