Southern Auto Group

4.4 · 155 reviews
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Kenneth olden
Reviews 1
2020-12-27 10:27

After my Chevy trailblazer died, I was looking at ...

After my Chevy trailblazer died, I was looking at different options for a replacement and never even consider buying Dodge until I meet with you sales associate Acee Bell. He was very professional and informative about the different trucks and SUV that Dodge had to offer. Although I didn't make a pu...

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Susan Forgacs
Reviews 1
2020-12-18 08:48

Service to the vehicles is still good. But the ser...

Service to the vehicles is still good. But the service manager's need to continue to work with the service advisor's at Southern Kia with communication with customers. This includes updates on car service and returning customer phone calls. Customers should not have to leave numerous voicemail messa...

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Jill Williams
Reviews 1
2020-12-08 21:58

My saleman Joe Jones was the best ever, it was tol...

My saleman Joe Jones was the best ever, it was told to me that he was new but with his knowledge and work ethics I couldn't tell. The whole team was awesome to me and my family. If you needed a reason to buy from Southern Auto Group, I gave you more than one! I am so estatic about my third year anni...

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Jonathan Perez
Reviews 1
2020-11-28 08:37

I just want to express how disappointed I am with ...

I just want to express how disappointed I am with the Southern Auto Groups lack of dedication to customer service and satisfaction. My car has been in the service department of southern Chrysler dodge jeep in greenbrier. First off I requested to be sent updates via text message and never received an...

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mike madsen
Reviews 1
2020-11-22 16:11

On Friday the 13th I was in a wreck and my 2012 Op...

On Friday the 13th I was in a wreck and my 2012 Optima was a total loss. Yesterday I stopped in to Lynnhaven Kia around noon to ask about my options. Within 5 hours, and for only $441 out of pocket, I walked out the door with a new 2014 Optima. It matched or exceeded all of the features in my '12...

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Scott Gilman
Reviews 1
2020-11-15 17:00

horrible experience!! Had a car all lined up and ...

horrible experience!! Had a car all lined up and plane to tickets to fly down and boom the car was sold under my feet!!! No phone call to warn me of the possibility that the car was going to be sold. I had already purchased my tickets and they sold the car without my knowledge. Poor business wit...

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christopher parkison
Reviews 1
2020-11-11 02:07

I was in the market for a pre-owned truck and inqu...

I was in the market for a pre-owned truck and inquired about an F150 via email and was told it was no longer available but asked if I was interested in any others and I was in fact interested in about 5 other vehicles they had listed on their site so I email back with the stock numbers and the respo...

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Trudi MacMillan
Reviews 1
2020-11-08 11:17

I just have to say I always get superior service f...

I just have to say I always get superior service from Kimberly Smith and the rest of the service department at Southern Kia Greenbrier! We bought our first Kia there in 2010 and I always ask for her when taking it in for service. She steers me right and is always available if I have follow-up ques...

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ROSIEMARY TATE
Reviews 1
2020-11-05 20:30

I usually went there to Southern Kia shop for fix ...

I usually went there to Southern Kia shop for fix my Kia Soul in Chesapeake. But to Kia in Suffolk va. I still don t want go there. Long drive and forest stage. My brain is not strong as know direction arrive there. Just has bad brain. Well. Smile.

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Robert Lichtenwald
Reviews 1
2020-11-01 09:57

Chris DePalma and his sales manager took good care...

Chris DePalma and his sales manager took good care of me. They got me an awesome price on an amazing family vehicle that I couldn t say no to. They streamlined the process and got me in and out quicker than I thought possible. Would recommend to anyone looking for a quality used vehicle

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Gina Pascal
Reviews 1
2020-10-26 21:46

The auto shop here is horrible! Called to make an ...

The auto shop here is horrible! Called to make an appointment for my state inspection was to told I didnt need to make an appointment. Showed up at 8 am this morning and was asked did you make an appointment. I said no bc I was told by your receptionist I didnt need one. Was then told they could not...

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Chris Walck
Reviews 1
2020-10-15 23:29

Southern Auto Group is a great place to buy a vehi...

Southern Auto Group is a great place to buy a vehicle! My salesman Bill Womble is a 10 kinda no-pressure salesman and he hunted for several weeks to find the trim and color I wanted in my Pacifica. Well above and beyond the usual search efforts done to get you a ride. Outstanding experience.

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Armeka Beckwith
Reviews 1
2020-10-10 05:52

Anderson Bell spent as much time with me as I need...

Anderson Bell spent as much time with me as I needed to get through the purchasing process of my car! He was patient, knowledgeable, and was a blast to hang out with! These guys know their product, and that makes the decision process less of a hassle for the consumer.
Thanks AC!

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Ashten Cusic
Reviews 1
2020-09-03 10:31

The car buying process can be stressful, but Acee ...

The car buying process can be stressful, but Acee Bell made it very simple. He's a great sales associate who got me exactly what I wanted. I've been shopping around at other dealerships who treated me like I was just another sale but Acee was genuine and really cared. He worked very hard to to make ...

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Renie Smith
Reviews 1
2020-09-03 09:44

My service advisor Charles Bacs was awesome, he to...

My service advisor Charles Bacs was awesome, he told me step by step what services were being performed, what I would need done and yes he was great. He encouraged me to get a battery like soon so I took his advice and got a battery and I'm so glad that I did. I could not have asked for a better adv...

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e
Reviews 1
2020-08-21 08:34

Benny is the best salesman. I have bought many car...

Benny is the best salesman. I have bought many cars over the years and he is beyond amazing. Made the process so simple and quick... with two young kids, it can be even more stressful. He took the time to make me his top priority. Will def be going back to him in the future. Thanks again BENNY

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Morgan Lonnae
Reviews 1
2020-08-15 18:05

THANK YOU JORGE! He was able to find me the perfec...

THANK YOU JORGE! He was able to find me the perfect car to fit my needs. I was able to receive my very first car a 2017 Kia Optima ON my birthday! I appreciate the swift process along with the assistance of Shawn Peterson and the rest of the southern auto group team. Thank you all again for working ...

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Ryan Lester
Reviews 1
2020-08-14 18:24

Took 2012 car in for an inspection and rear right ...

Took 2012 car in for an inspection and rear right side tire loosing air ,and daytime running light replaced . They told me i was leaking steering fluid and it had to be fixed to pass inspection ( 2,400 hundred). said i was also leaking oil .replacing seals (4,500). (6.900) tot. I told them no. I...

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Vaurice Chambers
Reviews 1
2020-08-14 09:12

Our experience with salesman Daniel Cumbo was most...

Our experience with salesman Daniel Cumbo was most pleasing. You should welcome him aboard the Southern family, He knows what he is doing and I would recommend that he be in the Salesman's "Hall of Fame." We bought a car, (Buick) from the VA Beach location.

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Amy Vicars
Reviews 1
2020-07-28 01:56

I finalized my car purchase yesterday at Southern ...

I finalized my car purchase yesterday at Southern Auto Group, KIA, in Chesapeake. Ryan Lynn was our salesman. He was great. I've been making my car decision for about a year now, so I am obviously no easy sell. I like to know every tiny detail about the cars I'm considering and Ryan did not disa...

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Emily Edmonds
Reviews 1
2020-07-19 13:56

If you're looking to purchase your next car go to ...

If you're looking to purchase your next car go to Southern and ask for CJ Burns. He was very helpful, friendly and professional. CJ did an outstanding job, never felt pressured throughout the process and he answered all my questions in a timely matter. I will certainly suggest him and your dealersh...

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Jasmine Harris
Reviews 1
2020-07-08 18:25

This team was extremely helpful and went out of th...

This team was extremely helpful and went out of their way to meet my needs! Jorge, Jesse, Brian, and the GM Brett spent practically all day with me helping me decide which car suits me best within my price range, as well as finding all the discounts for me! Everyone was extremely knowledgeable about...

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Terri Anderson
Reviews 1
2020-07-04 16:35

If you are in the market to purchase a vehicle, do...

If you are in the market to purchase a vehicle, do yourself a favor and go see Anderson Bell on Military Hwy! If there was a book titled "Car Buying for Dummies,"
I would be on the first page. Anderson took his time to ensure that I was comfortable with my decision. He was extremely knowledgable an...

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Shawn Sheppeard
Reviews 1
2020-07-01 19:12

We came to Southern Auto Group to see if we could ...

We came to Southern Auto Group to see if we could trade in our current vehicle and get a new one at a lower cost. Our salesman, Avery Ball, helped us out so much. He made us feel welcomed and was able to provide us a brand new vehicle at a better monthly payment. Will most definitely be coming back...

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Cameron Ashworth
Reviews 1
2020-06-22 16:27

Jesse Bell was a kind and caring professional, whi...

Jesse Bell was a kind and caring professional, which is unusual to experience in a car dealership. He and the business manager worked with us to help us find the right deal for what we were willing to pay. Highly recommend Jesse!

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Antonio Hairston
Reviews 1
2020-06-14 00:12

The experience was good. I let Jorge know exactly ...

The experience was good. I let Jorge know exactly what I was in the market for and he put me in exactly what I wanted. He has also ensured he was available for every service I have gotten on the vehicle since my purchase. Greenbrier GMC is the best dealership I have dealt with in 20 yrs.

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Joey Trammell
Reviews 1
2020-06-08 01:23

I needed a car after mine had broke down and not o...

I needed a car after mine had broke down and not only did Anderson Bell come and pick me up because I did not have a way to dealership I walked off the dealership same day with no problem and whenever I have a question about my car or need help he has been more then willing to help me. Ask for Ander...

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