Source Power Gas

The gas company was great overall. They offered competitive prices and the customer service was excellent. The only downside was the lack of online payment options, but other than that, I have no complaints.

The gas company is alright. They provide a decent service and the customer support is helpful. However, I do wish they had more flexible payment options and a better rewards program.

Source Power Gas is a reliable company. I have been using their services for a few months now and I am satisfied with the quality of their gas and the customer service I've received. The only thing I wish they had is a mobile app for easier bill payments.

Source Power Gas has been a game changer for me. The ease of use and reliability of their gas service is unmatched. The customer service team goes above and beyond to ensure a positive experience. 👏

I've been using Source Power Gas for some time now and I must say, they are excellent. The customer service is always responsive and the gas quality is top-notch. I have no complaints whatsoever.

👍 Source Power Gas has exceeded my expectations. The gas service is excellent and the customer support team is always ready to assist. I'm glad I made the switch!

I had an average experience with Source Power Gas. The customer service representatives were helpful, but the process of setting up a new account was a bit confusing. Overall, the service provided by the company was satisfactory.

I've had a positive experience with this gas provider. The customer service has been great and the gas quality is reliable. The plans and pricing options are fair. I would recommend Source Power Gas to others.

I absolutely love Source Power Gas! 😍 Their service is excellent and the prices are affordable. The customer service team is always available to assist with any queries. I highly recommend them to anyone looking for a reliable gas provider.

I'm very satisfied with the service provided by Source Power Gas. The gas quality is great and the customer service is excellent. The representatives are always polite, patient, and ready to assist with any inquiries.

I recently switched to this gas provider and so far, I'm impressed. The pricing is reasonable and the customer service has been helpful. I appreciate the transparency in their billing. Definitely recommend!

I have service at one house with Source since January 2016 with no issues so when I bought a second house in November 2016 I signed that one up with Source as well. March 2017 rolls around and I get an email from Source saying that my bill is past due on the second house and $24 is owed even though they are both on autopay. I call in to customer service and after 20 minutes on hold finally reach someone who tells me the second account is not set to autopay even though the emails i've been getting monthly say that it is and tells me I owe over $60 even though their past due notice says $24. She transfers me to their autopay setup line and says she'll call me back if we get disconnected. The autopay line does not work whatsoever it keeps asking for my credit card number I punch it in and it just keeps asking for it so I hang up, nobody ever calls back. I call customer service back and leave a message for someone to call me within 24 hours unsurprisingly nobody ever does. I call back on March 3 and spend another 20 minutes on hold for the same exact thing to happen. Call back on March 3 and talk to someone else after another 20 minute hold who says they are transferring me to "corporate" so I spend another 15 minutes on hold for "corporate" and eventually just get hung up on. Right now I so sincerely regret signing up my second house with this horrible customer service company and really don't know what else to do other than hope they eventually cut off my service for nonpayment so I can switch to somebody else since they have given me no way to pay their bill. Please do yourself a favor and call their customer service line and see how long you have to wait to reach someone you will be glad I saved you from making the mistake of enrolling with Source.

The service rep that answered the call was very friendly. They were able to answer all my questions.

Auto Payment and Late Penalty posted on same day (for two months)

Contacting company online through web form did not resolve.

Contacting company by phone led to escalation to accounting for review. Resolution pending.

Don't do business with them you get disconnect for 8 days due date. On the due date the payment system never works.