Based on 12 reviews
Sonterra Rx is a closed-door independent pharmacy located at 1162 E Sonterra Blvd, Suite 100, San Antonio, TX 78258. The business specializes in hospice compounding and pain management, focusing on the dispensing, delivery, and clinical management of medications for hospice patients. They work collaboratively with hospice physicians and interdisciplinary care teams to provide tailored medication therapy for individuals facing life-limiting illnesses.
The pharmacy operates with specific hours: Monday through Friday from 9 am to 7 pm, and Saturdays from 9 am to 5 pm. For urgent needs, they offer hospice on-call and delivery services that are available around-the-clock, even outside these standard operating times.
Reviewers frequently praise the staff for being friendly, knowledgeable, and helpful, noting that they go above and beyond to ensure customer satisfaction. Many customers also highlight the promptness of delivery and the reasonableness of prices as key positive aspects of their experience.
Some reviewers mentioned that delivery times can occasionally be longer than expected, requiring follow-ups to receive orders. However, the pharmacy has been noted to respond apologetically and offer discounts to rectify such inconveniences.
Customers often mention that the staff makes sure they understand their medications and answers all questions thoroughly. This attention to patient education and communication is a recurring theme in positive feedback from multiple users.
The pharmacy offers a 24-hour voicemail at (210) 490-2092 and can be reached at (210) 490-7711. For fax communications, the number (210) 490-7716 is available, providing multiple channels for contact.
Sonterra Rx is located at 1162 E Sonterra Blvd, San Antonio, Texas.
The official website of Sonterra Rx is sonterrarx.net.
Sonterra Rx has official profiles on Facebook.
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Sonterra Rx exceeded my expectations. The staff was friendly and knowledgeable, and the service was exceptional. They made sure I understood my medications and answered all my questions. I'm extremely satisfied with their services. Highly recommended! ๐
Recently tried a new pharmacy for my prescription needs. The services provided were top-notch. The staff was helpful and attentive. They made sure I had all the necessary information about my medications. I'm happy with my experience!
I had a decent experience with Sonterra Rx. The staff was friendly, and the service was reliable. The prices were reasonable, and the delivery was prompt. Overall, a solid pharmacy.
Recently tried a new pharmacy for my prescription needs. The services provided were excellent. The staff was helpful and knowledgeable. The prices were competitive as well. I couldn't be happier with my experience!
I recently had the opportunity to use a pharmacy services provider for my medication needs. During my search, I stumbled upon Sonterra Rx. I must say, the services provided by this company were great! They were prompt, reliable, and the prices were reasonable. I would definitely recommend them to anyone in need of a reliable pharmacy.
Sonterra Rx is simply the best! The staff is always helpful and knowledgeable. Their service is quick and efficient. I've been using their services for a while now, and I'm extremely satisfied. Keep up the good work! ๐
Sonterra Rx is an average company. I was not blown away by their services, but they were not terrible either. The staff seemed friendly enough, but the overall experience was just okay. I might consider trying them again in the future, but I wouldn't go out of my way to recommend them.
Sonterra Rx is fantastic! The staff is always friendly, and their services are top-notch. I love how they go above and beyond to ensure customer satisfaction. Highly recommended! ๐
I had a positive experience with Sonterra Rx. The staff was helpful and assisted me in finding the right medications. The delivery was prompt, and the prices were comparable to other pharmacies. I would definitely consider using their services again!
I had a mixed experience with Sonterra Rx. While their customer service was excellent, the delivery of my medications took longer than expected. I had to follow up multiple times to receive my order. However, they were apologetic and offered a discount for the inconvenience. Overall, I appreciate their effort to rectify the situation.
Sonterra Rx is an amazing pharmacy! Their staff is always friendly, and the service is outstanding. They have a wide range of medications available, and the prices are reasonable. Highly recommended! ๐
My experience with Sonterra Rx was good overall. The staff was friendly and accommodating. The delivery of my medications was timely, and the prices were reasonable. I'm satisfied with their services and would recommend them.
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