Smart Link

SmartLink Internet is an internet and telephone service provider based in Poplar Bluff, Missouri, that offers residential and business internet services using fiber optic cable for business connections and fixed wireless antenna technology for rural homes.

The company operates in Butler, Carter, and Shannon counties, and also serves Van Buren and Eminence, Missouri, providing high-speed wireless internet to areas where traditional cable and fiber are unavailable.

SmartLink was founded in August 2016 and has been expanding broadband access in rural Missouri for over eight years, specializing in fiber-optic internet for critical institutions like schools and healthcare facilities.

For businesses, SmartLink provides fiber internet connections with dedicated IP addresses and a stated 99.9% uptime guarantee, while residential service is delivered via WISP technology with unlimited data.

Business customers can choose from three plans: 20 Mbps Basic for $49/month, 40 Mbps Standard for $89/month, or 80 Mbps Premium for $149/month, all requiring a 12-month contract with unlimited usage.

To get started, customers must register their account, after which installation generally occurs within 5 business days, with a technician confirming connectivity onsite and installing hardware.

SmartLink uses fixed wireless broadband technology where a small antenna on the home receives a direct signal from a nearby tower, preventing the interrupted data often experienced by cell phone users.

The company states that its WISP technology allows it to beam internet directly to homes using fiber optic cable to the tower and a receiver antenna at the home, unlike satellite which suffers from latency and data caps.

SmartLink provides hosted phone systems for businesses that include auto attendants, conferencing, reporting, and call management without the need for expensive equipment upgrades or maintenance.

The company offers a 30-day customer guarantee, allowing customers to cancel with no questions asked if they are not pleased with the service for any reason.

SmartLink claims to offer consistent speeds throughout the day that do not degrade based on the number of other customers on the network, unlike DSL which is affected by distance and shared bandwidth.

The business states that once a tower is broadcasting, wireless broadband is available to just about everyone for miles in every direction, eliminating the need for trenching and buried wires to every home.

Customers can contact SmartLink by calling 573-840-0085 or emailing sales@smartlinkinternet.com, and mail or drop off paper checks to 400 Vine Street, Poplar Bluff, MO 63901.

Smart Link is located at 400 Vine Street, Poplar Bluff, Missouri, 63901.

The official website of Smart Link is smartlinkinternet.com.