Smartestenergy

If I could give zero, I would! The worst company ever!
We had ebergy supplied by them when we bought the property in November 2024. First invoice they charged had wrong readings, despite us providing images of reading take on the day property was taken over. We changed supplier from 20th Jan 2025. Smartest Energy then issued final bill but AGAIN with incorrect readings. Getting through to someone to get this sorted was absolute nightmare! Customer service was appaling. In the end we paid the bill and hoped we never have to deal with this incompetent company ever again as it cost us more on a phone for hours wasting time! But we were so wrong! Because of them working on wrong reading, the new energy supplier then issued first bill with wrong reading. It took months for us to sort that with the new company but in July that was sorted. However, we then received new bill from Smartest Energy with correct readings which would be great, right?! But no - they somehow have dismissed that we paid over £900 already and are requesting for us to settle this new bill which is with correct readings from date we took on property to the date we moved to another supplier but for less (just over £500!!). They are asking us to pay additional £115 because inhouse they have done a credit to previous invoices. But they are forgetting that we paid £900! So if the correct invoice is just over £500 and we paid over £900 in beginning of the year, where the hell is our £400 (just under) refund!? Tried speaking to customer service, emailing, raising complaint but they are incompetent to understand. All they see is that they have raised inhouse credit but that money has never been refunded and we dont have an active account with them, so where is that credit? where is that refund? Dont use this company! The worst we ever had to deal with!

The energy supplier's innovative approach and transparent pricing provide peace of mind. Their user-friendly website and attentive customer service make managing energy needs effortless.

Smartestenergy is a great company! Their website is easy to navigate and their customer service is excellent. I have been using their services for a few months now and I am very satisfied with the results. The rates they offer are competitive and their renewable energy options are a big plus. I would highly recommend Smartestenergy to anyone in need of energy solutions.

🌟 Switching to Smartestenergy was the best decision I made! Their website is user-friendly and their customer service is outstanding. I love how they offer renewable energy options, it's important to me to reduce my carbon footprint. Smartestenergy is the way to go!

I've been with Smartestenergy for several years and I couldn't be happier with their service. The rates are competitive and their customer support team is always helpful. The website is easy to navigate and I appreciate the convenience it offers. I highly recommend Smartestenergy.

Smartestenergy is an amazing company! Their website is so easy to use and their customer service is exceptional. I love that they offer renewable energy options, it's important to me to support sustainable practices. I have been a satisfied customer for several years and I highly recommend Smartestenergy to anyone looking for reliable energy solutions.

I recently switched to Smartestenergy for my energy needs and I couldn't be happier. The rates are reasonable and the service is reliable. The website is user-friendly and I can easily manage my account online. I appreciate their commitment to renewable energy and their efforts to reduce carbon emissions. I would definitely recommend Smartestenergy to others.

I recently switched to Smartestenergy and I am extremely pleased with their service. The rates are competitive and the website is easy to use. I love that they offer renewable energy options, it's a great way to support sustainable practices. Highly recommended!

Smartestenergy is an excellent company! Their website is user-friendly and their customer service is top-notch. I appreciate their commitment to renewable energy and their efforts in reducing carbon emissions. I have been a satisfied customer for several years and I highly recommend Smartestenergy to others.

🌟 Smartestenergy is an awesome company! Their website is so easy to use and their customer service is top-notch. I love that they offer renewable energy options, it's great for the environment. Keep up the good work, Smartestenergy! 💯

Smartestenergy provides reliable energy solutions at competitive rates. I have been a customer for over a year now and I am very satisfied with their service. The website is user-friendly and I appreciate the convenience it offers. The customer support team is responsive and helpful. I would definitely recommend Smartestenergy to others.

I recently switched to a new energy provider and I am impressed with the service I am receiving from Smartestenergy. The rates are reasonable and the website is easy to navigate. I appreciate their commitment to renewable energy and their efforts in reducing carbon emissions. Highly recommended!

I recently switched to Smartestenergy and I am very impressed with their service. The rates are affordable and the website is easy to navigate. Their renewable energy options are a great plus. I would recommend Smartestenergy to anyone looking for reliable energy solutions.

The service provided by Smartestenergy is truly exceptional. Their website is user-friendly and their customer support team is responsive and helpful. I appreciate their commitment to renewable energy and their efforts in reducing carbon emissions. I would recommend Smartestenergy to anyone looking for reliable energy solutions.