Questions about JDM Sliding Door
What is JDM Sliding Door?
JDM Sliding Door is a family-owned business established in 2012 that specializes in sliding door and window repair, replacement, and installation for both residential and commercial customers. The company operates across Florida, New York, Georgia, Colorado, Texas, and Nevada, covering more than 43 counties with licensed and insured technicians. They offer same-day service, flat-rate pricing confirmed in writing, and a satisfaction guarantee on their work.
What specific services does JDM Sliding Door provide?
The business offers a comprehensive range of services including sliding door repair, pocket door repair, commercial door repair, lock and handle services, and impact window installation. Specific hardware services include roller, track, and track cap replacements, as well as automatic door operator and sensor repairs. They also provide screen door rescreening and window balance and crank repairs for various property types.
Which geographic areas and cities does JDM Sliding Door serve?
JDM Sliding Door operates in 19 Florida counties, 5 New York counties, 5 Georgia counties, 9 Colorado counties, 4 Texas counties, and 1 Nevada county. They serve over 497 cities including Miami, Fort Lauderdale, Orlando, Tampa, Denver, Atlanta, and Manhattan. Local crews are stationed in major metros like Jacksonville, Dallas, and West Palm Beach to ensure rapid response times.
How long has JDM Sliding Door been in business and how large is its operation?
The company has been operating since 2012, building a reputation for reliable service over the last decade. They have completed more than 5,000 projects and maintain a team of licensed and insured technicians. Their growth came from customers requesting their specific repair techniques in new locations across six states.
How can a customer book a service or get a quote?
To get started, customers can call the toll-free number (888) 283-8076 or visit their website to book a free estimate. The process involves a quick online measurement for glass replacement estimates or an on-site evaluation for a precise written quote. They prioritize same-day service when available and use a CRM system to manage scheduling and invoicing.
What are the pricing models and estimated costs for repairs?
Pricing is handled through flat-rate quotes that are confirmed in writing before work begins. The company provides a free online glass replacement calculator that uses an average of $75 per square foot for standard tempered glass and $115 per square foot for sliding door glass. Final costs depend on glass type, frame condition, and hardware complexity.
What maintenance programs and warranties are available?
The business offers a maintenance program that includes quarterly on-site service visits and priority response ahead of new callers. Participants receive no trip charges on program properties and a 15% discount on parts and additional repairs. This program also comes with a 6-month parts and 1-year labor warranty along with written service documentation.
What makes JDM Sliding Door's repair process unique?
A key differentiator is their ability to carry most replacement parts on-site to complete repairs in a single visit. They stock handles for all major brands and can perform quick re-seating or full matched handle-set upgrades. This approach allows them to finish most repairs in roughly two hours with same-day availability.
Who leads the technical operations and what is their background?
The company employs a Field Area Manager named Gal Cohen who oversees service standards and ensures every project meets client satisfaction. Gal has a deep background in the sliding door industry and emphasizes that a smooth-operating door is essential. He personally communicates the team's focus on quality and reliability to customers.
What are the official contact details and licensing information?
The business is licensed and insured with Florida contractor license number CGC1536404. Their main contact phone is (954) 689-2155, and they also accept calls at the toll-free number (888) 283-8076. Their physical address is 721 NE 3rd Ave, Fort Lauderdale, FL, 33304, US.
How does JDM Sliding Door ensure transparency in its service delivery?
The website explicitly states that they use flat-rate pricing confirmed in writing to avoid hidden fees. They also emphasize that their technicians are trained and certified to handle various door brands. The company positions itself as a local expert with real people providing service rather than a generic national chain.
What digital tools does JDM Sliding Door offer for customers?
The company provides a glass replacement price calculator that allows users to input dimensions for an instant ballpark estimate. They also offer a free estimate for on-site evaluations to determine the exact needs of a property. These tools help customers understand potential costs before committing to a full repair or replacement.
How does the multi-state operation affect service delivery?
The business operates across six states including Florida, New York, Georgia, Colorado, Texas, and Nevada. They cover diverse climates from the salt air of South Florida to the humidity of Tampa Bay. Their service areas include major urban centers like Miami, Fort Lauderdale, and Denver, as well as suburban and rural locations.
What guarantees and commitments are made to customers?
The company offers a satisfaction guarantee and stands behind every job until the client is satisfied. They emphasize that their top priority is customer satisfaction and that they will keep working until the issue is resolved. This commitment is backed by their licensed and insured status and written service documentation.
Where is JDM Sliding Door located?
JDM Sliding Door is located at 721 NE 3rd Ave, Fort Lauderdale, FL, 33304, US.
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JDM Sliding Door provides sliding door and window repair, replacement, and installation services for residential and commercial customers. The company works across multiple locations in Florida, New York, Georgia, Colorado, and Texas, covering more than 43 counties. Service offerings include sliding door repair and replacement, commercial door repair, lock and handle services, pocket, screen, barn, and shower door work, as well as impact window installation, glass repair and cutting, and leaking door and window repair. The business operates with licensed and insured technicians, offers same-day service, and uses flat-rate pricing confirmed in writing.
- Website
- slidingdoorrepairft.com
- Phone
- 9651734062
- Address
- 721 NE 3rd Ave, Fort Lauderdale, FL, 33304, US
- Business hours
- Mo,Tu,We,Th,Fr,Sa,Su 08:00-20:00
- Categories
- Construction, Real estate, Building materials